HR leading by example during Zegna transformation

Abstract

Purpose

When Ermenegildo Zegna's senior management team decided to transform the organization into a performance‐oriented culture, the decision was made to start with the HR function. The purpose of this paper is to outline the challenges they met and how they were overcome.

Design/methodology/approach

The paper uses Ermenegildo Zegna as a case study of how to transform an organization into a performance‐oriented culture.

Findings

The move from transactional to strategic HR is not a one‐off, closed‐ended process. HR must keep ahead of the changes and needs to always be thinking of new ideas and new attitudes and to keep pushing forward.

Originality/value

The paper examines Ermenegildo Zegna's process of transformation.

Citation

Tyler‐Cagni, L. and Hills, J. (2008), "HR leading by example during Zegna transformation", Strategic HR Review, Vol. 7 No. 1, pp. 22-27. https://doi.org/10.1108/14754390810847522