Systems analysis and business process mapping: a symbiosis

Abstract

Although systems analysis for designing information systems shares much in common with business process mapping there are critical differences. Systems analysis methodology produces a logical model, which omits all extraneous detail (in a somewhat similar spirit to business process re‐engineering). The approach is based on two views: entity‐relationships for data modelling and data flow diagramming for representing functions (which is used in a similar context to process in BPR terminology). A third view using an event driven process network, which serves as a macro representation complementing the other two views, is advocated.

Citation

Bond, T.C. (1999), "Systems analysis and business process mapping: a symbiosis", Business Process Management Journal, Vol. 5 No. 2, pp. 164-178. https://doi.org/10.1108/14637159910269700