Making governance work in academia: Nonunion arbitration as a method of dispute resolution for university faculty

Abstract

Purpose

The purpose of this paper is to analyze the importance of dispute systems for academic employees and to propose a procedure of voluntary binding arbitration, which would improve governance, promote organizational justice, and reduce litigation.

Design/methodology/approach

It is argued that the rationale for arbitration in the educational sphere is even more compelling than in the nonunion industrial workplace because higher education is premised on the concept of shared governance between faculty and administrators. Colleges and universities confront an environment of declining resources, escalating costs, and a consumerist view of education where relations between members of the educational community increasingly resemble market transactions rather than cooperative endeavors.

Findings

Given those trends, faculty would benefit from a system of conflict resolution that serves to safeguard professional standards, ensure organizational justice, and provide an effective workplace voice.

Research limitations/implications

As a research agenda, future studies could examine these assumptions by empirically testing and evaluating the contribution and benefit of arbitration in higher education.

Practical implications

Binding arbitration offers a viable means of protecting the interests of faculty and institutions.

Originality/value

This paper offers a case for implementing organizational justice principles in higher education and will be of interest to those in that field.

Citation

Hogler, R., Gross, M.A. and Byrne, Z.S. (2009), "Making governance work in academia: Nonunion arbitration as a method of dispute resolution for university faculty", International Journal of Conflict Management, Vol. 20 No. 1, pp. 31-45. https://doi.org/10.1108/10444060910931594