The concept of process management

Abstract

Presents a conceptual framework for process management of groups involved in action learning and action research. Discusses propositional, practical and experiential learning; and the concept of meta‐learning (learning to learn) in relation to the “learning organisation”. Presents a model of process management that concerns people and process, with implications for research in industry, government and higher education.

Citation

Bawden, R. and Zuber‐Skerritt, O. (2002), "The concept of process management", The Learning Organization, Vol. 9 No. 3, pp. 132-139. https://doi.org/10.1108/09696470210428859