Continuous Improvement: The Ingredients of Change
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Article publication date: 1 February 1994
Abstract
A programme of change leading to continuous improvement requires a planned programme to effect it. The six ingredients for change – management commitment; education; implementation; measurement and benchmarking; recognition; and regeneration – are a distillation of the management focus points and the right mix by the senior managers team will create a continuous culture.
Keywords
Citation
Atkinson, C. (1994), "Continuous Improvement: The Ingredients of Change", International Journal of Contemporary Hospitality Management, Vol. 6 No. 1/2, pp. 06-08. https://doi.org/10.1108/09596119410052017
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited