Training methods for specific objectives: preferences of managers in private clubs

Abstract

Describes a study undertaken to assess how private club managers perceive the relative effectiveness of alternative training methods to attain specific types of training objectives. Data were obtained from 123 club managers who were members of the Club Managers Association of America. Participants rated the effectiveness of 16 alternate training methods for potential use in six different types of training situations. Training methods studied included case study, video‐tape, lecture, one‐to‐one, role play, games, computer simulations, paper and pencil, audiotapes, self‐assessment, movies/films, multi‐media, audio, computer and video conferencing and sensitivity training. Training objectives studied were knowledge acquisition, changing attitudes, problem solving, interpersonal skill development, participant acceptance and knowledge retention. Analysis of data indicated that one‐to‐one training is the preferred method to attain all objectives except interpersonal skill development.

Citation

Perdue, J., Ninemeier, J.D. and Woods, R.H. (2002), "Training methods for specific objectives: preferences of managers in private clubs", International Journal of Contemporary Hospitality Management, Vol. 14 No. 3, pp. 114-119. https://doi.org/10.1108/09596110210424402