Case study on exceptions
Heikki Saastamoinen
(Department of Computer Science, University of Colorado, and Department of Computer Science and Information Systems, University of Jyväskylä, Finland)
1146
Abstract
Discusses exceptions in office work and the link between rules and exceptions in office information systems. After describing the nature of exceptions, examines their effect on rules. Provides a case study of a factory purchasing process, including unmatched invoices, costs, classification and strategic changes.
Keywords
Citation
Saastamoinen, H. (1995), "Case study on exceptions", Information Technology & People, Vol. 8 No. 4, pp. 48-78. https://doi.org/10.1108/09593849510105047
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited