Generating a culture focused on continuous improvement

Abstract

Describes the principles and values on which the North Ayrshire & Arran NHS Trust was established. Presents the reasons for choosing a culture focused on quality together with the clinical and service developments generated by continuous improvement.

Citation

Fraser, D. (1995), "Generating a culture focused on continuous improvement", Health Manpower Management, Vol. 21 No. 4, pp. 5-10. https://doi.org/10.1108/09552069510092700