To read this content please select one of the options below:

(excl. tax) 30 days to view and download

TQM in Glaxo India ‐ a step‐by‐step implementation process

Richard M. Blythe, Hema Rao, Naresh Shahani

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 April 1997

2011

Abstract

Describes a quality improvement initiative at Glaxo Wellcome India ‐ the Glaxo Wellcome Excellence Process. Illustrates the programme in detail. Concludes with some observations on progress to date and the changes in the organization’s culture as a result.

Keywords

Citation

Blythe, R.M., Rao, H. and Shahani, N. (1997), "TQM in Glaxo India ‐ a step‐by‐step implementation process", The TQM Magazine, Vol. 9 No. 2, pp. 98-105. https://doi.org/10.1108/09544789710165536

Publisher

:

MCB UP Ltd

Copyright © 1997, MCB UP Limited

Related articles