Appraisal development

Abstract

Suggests that it is possible to develop a performance appraisal system (without performance‐related pay) that can be integrated into a total quality process. Examines the problems inherent in management by objectives; presents an alternative culture whereby rewards are given for team goal achievement. Provides a comprehensive examination of what a TQ appraisal process might look like and how to go about it.

Citation

Hemmings, B. (1992), "Appraisal development", The TQM Magazine, Vol. 4 No. 5. https://doi.org/10.1108/09544789210034608