The Employee Assistance Programme: Its Role in Organizational Coping and Excellence

Abstract

Defines the employee assistance programme (EAP) and describes its potential and impact on organizations. Provides details of how EAPs operate at each step. Evaluates their use and value in the context of the need for organizational performance.

Citation

Berridge, J.R. and Cooper, C.L. (1994), "The Employee Assistance Programme: Its Role in Organizational Coping and Excellence", Personnel Review, Vol. 23 No. 7, pp. 4-20. https://doi.org/10.1108/00483489410072190