Can intuitive and analytical decision styles explain managers' evaluation of information technology?

Abstract

Purpose

The purpose of this paper is to clarify how IT managers' decision styles affect their evaluation of information technology.

Design/methodology/approach

Four different decision styles were assessed in a leadership test directed towards IT managers. Each style included two dimensions: confidence judgment ability and decision heuristic usage. Participants belonging to each style were interviewed and their answers analysed with regard to their reasoning about central areas of IT management.

Findings

Results suggest that a decision style combining intuitive and analytical capabilities lead to better evaluations of information technology.

Originality/vale

The results of the present study are valuable for the understanding of how decision styles impact on IT management in everyday life.

Citation

Selart, M., Tvedt Johansen, S., Holmesland, T. and Grønhaug, K. (2008), "Can intuitive and analytical decision styles explain managers' evaluation of information technology?", Management Decision, Vol. 46 No. 9, pp. 1326-1341. https://doi.org/10.1108/00251740810911975