Books and journals

Browse over 3,300 eBook titles and a portfolio of over 300 journals authored by renowned academics and industry leaders from over 150 countries. Our books and journals collection boasts titles from a vast range of subject areas from management and finance to criminology and social media.

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Cover of Crafting Customer Experience Strategy

Crafting Customer Experience Strategy

Editors: Sapna Popli, Bikramjit Rishi

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Cover of Customer Experience Innovation

Customer Experience Innovation

Author: Robert Dew

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Book

Cover of Developing Digital Marketing

Developing Digital Marketing

Editors: Park Thaichon, Vanessa Ratten

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Book

Cover of Digital Influence on Consumer Habits: Marketing Challenges and Opportunities

Digital Influence on Consumer Habits: Marketing Challenges and Opportunities

Editors: Nripendra Singh, Pooja Kansra, S. L. Gupta

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Book

Cover of Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

Editor: Taşkin Dirsehan

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Book

Cover of Navigating the Digital Landscape

Navigating the Digital Landscape

Editors: Nripendra Singh, Pooja Kansra, S. L. Gupta

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