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Article
Publication date: 15 August 2023

A. John William, M. Suresh and Nagamani Subramanian

Small and medium-sized enterprises (SMEs) are a major source of employment and revenue growth in developing nations like India, but they also face challenges from resource…

Abstract

Purpose

Small and medium-sized enterprises (SMEs) are a major source of employment and revenue growth in developing nations like India, but they also face challenges from resource shortages, shifting consumer demand and heightened competition. This research aims to discover the aspects that enhance SMEs' competitiveness and performance.

Design/methodology/approach

By analyzing literature and consulting experts, 10 factors that boost a firm's competitiveness were identified. The total interpretive structural modeling (TISM) method was then used to determine their interaction and structural hierarchy. Neutrosophic-MICMAC analysis was employed to assess the driving-dependence power of each factor.

Findings

The study discovered that the factor, namely “entrepreneurial orientation,” was found to be a significant one. “Manufacturing strategy” was found to be extremely dependent on the remaining competitive advantage factors.

Research limitations/implications

This SME-focused framework can be adopted by large businesses to enhance organizational performance by focusing on critical factors. The study depends on experts' judgment, which might be biased. Findings will assist SMEs in identifying significant factors influencing competitive advantage and relationships, increasing awareness of factors contributing to competitive edge.

Practical implications

The results of the research may encourage SME sector managers and practitioners to prioritize the factors that contribute to a firm's competitive advantage.

Originality/value

The majority of research on SME competitive advantage focuses on individual aspects. To add to the body of knowledge on the subject, this study applies the TISM technique to Indian SMEs to identify the contextual interactions among factors that increase long-term competitiveness.

Details

Benchmarking: An International Journal, vol. 31 no. 9
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 24 September 2024

Teng Yu, Ai Ping Teoh, Qing Bian, Junyun Liao and Chengliang Wang

This study aims to examine how virtual influencers (VIs) affect purchase intentions in tourism and hospitality e-commerce live streaming (THCLS) by focusing on the roles of VIs’…

Abstract

Purpose

This study aims to examine how virtual influencers (VIs) affect purchase intentions in tourism and hospitality e-commerce live streaming (THCLS) by focusing on the roles of VIs’ source credibility, trust in products, trust in VIs, emotional engagement, parasocial relationships and influencer–product congruence.

Design/methodology/approach

Survey data from 416 active viewers of VIs in THCLS were analysed using partial least squares structural equation modelling.

Findings

This study highlights the importance of the VIs’ source credibility, which positively affects trust in the product, trust in VIs and emotional engagement. However, source credibility does not have a positive impact on parasocial relationships. Trust in products positively influences trust in VIs. Emotional engagement and trust in VIs significantly influence parasocial relationships, which, positively affects purchase intentions. Influencer–product congruence strengthens the link between parasocial relationships and purchase intentions but does not moderate the relationship between trust in VIs and purchase intentions. No significant gender differences were observed, although minor discrepancies were noted in the effect of trust in products on trust in VIs. The importance–performance map analysis revealed that parasocial relationships are the most important factor influencing purchase intentions, while influencer–product congruence has the highest performance, trust in products is the least important and VIs’ source credibility has the lowest performance.

Practical implications

This study provides actionable insights for marketers leveraging VIs in the THCLS sector, emphasizing strategies to enhance VI credibility, foster parasocial relationships, ensure influencer–product congruence and adopt gender-neutral marketing approaches to effectively influence purchase intentions.

Originality/value

This study offers theoretical and practical insights into the role of VIs in THCLS, illuminating their impact on consumer behaviour and purchase intentions.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 6 September 2024

Jingbo Yuan, Bilal Ahmad, Zhilin Yang and Qing Ye

Drawing on the principal-agent theoretical perspective, we assert that sellers’ opportunism is acknowledged as an essential component that could determine the quality of the…

64

Abstract

Purpose

Drawing on the principal-agent theoretical perspective, we assert that sellers’ opportunism is acknowledged as an essential component that could determine the quality of the relationship between buyers (principals) and sellers (agents). The primary aim of this research is to investigate the influence of seller behavior vs outcome-based reputation and seller’s perceived freedom on opportunistic behavior in the Chinese e-commerce platform context.

Design/methodology/approach

The data collected from 436 e-commerce platform sellers were analyzed and interpreted using structural equation modeling.

Findings

The results indicate that both behavior-based and outcome-based reputations positively impact sellers’ perceived freedom but negatively impact their opportunism. Additionally, while perceived freedom of objectives reduces opportunism, freedom of action increases it. The study also highlights the significant moderating roles of prevention mechanisms and ethical ideology.

Originality/value

This study extends the principal-agent perspective by integrating the seller’s reputation as a potential source of preventing sellers from behaving opportunistically on e-commerce platforms.

Details

Journal of Research in Interactive Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7122

Keywords

Article
Publication date: 11 January 2024

Xiaolin Ge, Siyuan Liu, Qing Zhang, Haibo Yu, Xiaoyu Du, Shanghao Song and Yunsheng Shi

This study aims to investigate the predictive role of team personality composition in facilitating shared leadership through team member exchange (TMX), while also to examine the…

Abstract

Purpose

This study aims to investigate the predictive role of team personality composition in facilitating shared leadership through team member exchange (TMX), while also to examine the moderating effect of organizational culture.

Design/methodology/approach

The authors conducted a two-stage online survey and selected the customer service teams, claims teams and financial teams of 26 Chinese insurance companies as the research samples. The authors finally obtained validated questionnaires from 107 teams with 457 members. The hypothesized relationships were tested using SPSS 25.0 and Mplus.

Findings

The results indicate that both team relationship-oriented and task-oriented personality composition have significant positive effects on shared leadership with team-member exchange serving as a full mediator for both paths. As a boundary condition, organizational culture (i.e. including internal integration values and external adaptation values) has a moderating effect on the influence of TMX on shared leadership.

Originality/value

The study investigates the predictive role of team personality composition on shared leadership, which complements the empirical studies of shared leadership antecedents in the literature. Drawing on social exchange perspective, the authors find out that TMX serves as a mediator between team personality composition and shared leadership. The authors also identify the moderating effect of organizational culture on the emergence of shared leadership. The research emphasizes the contextual boundary condition in this process.

Details

Chinese Management Studies, vol. 18 no. 5
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 25 November 2024

Xiaolin Ge, Qing Zhang, Rui Xiong, Haibo Yu, Siyuan Liu, Shanghao Song and Xiaokun Liu

Drawing upon strengths-based inclusive work theory, this study explores how strengths-based leadership promotes employee career sustainability, particularly in the absence of…

Abstract

Purpose

Drawing upon strengths-based inclusive work theory, this study explores how strengths-based leadership promotes employee career sustainability, particularly in the absence of protean career orientation (PCO), with career adaptability as a mediator.

Design/methodology/approach

A three-wave survey of 329 Chinese employees tested the moderated mediation model. Hypotheses were assessed using SPSS 26.0 and Mplus 8.3.

Findings

Strengths-based leadership positively influences career adaptability, leading to greater career sustainability. The effect is stronger when PCO is low, highlighting the compensatory role of strengths-based leadership.

Originality/value

The present paper extends the existing literature on strengths-based leadership and unveils that strength-based leadership can compensate for a lack of PCO. Also, it augments strengths-based inclusive work theory and provides meaningful insights to cultivate employee career sustainability.

Research limitations/implications

The cross-sectional design and self-reported data limit causal conclusions. Future research should use longitudinal methods and diverse cultural contexts to improve generalizability.

Details

Career Development International, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 30 November 2023

Bilal Mukhtar, Muhammad Kashif Shad, Fong-Woon Lai and Ahmad Waqas

The purpose of this study is to examine the influence of ESG practices on green innovation with the moderating effect of innovation orientation in Malaysian manufacturing listed…

Abstract

Purpose

The purpose of this study is to examine the influence of ESG practices on green innovation with the moderating effect of innovation orientation in Malaysian manufacturing listed companies.

Design/methodology/approach

This study employed a quantitative research approach by using a well-structured questionnaire for data collection. The questionnaire was distributed to 204 Malaysian manufacturing listed companies in consumer products and services sector. Finally, partial least square-structural equation modeling (PLS-SEM) was utilized to examine the relationship between constructs.

Findings

Based on stakeholder theory, results indicated that environmental, social and governance (ESG) practices significantly improve green innovation. The insignificant moderating effect of innovation orientation was identified between the relationship of environmental and social practices and green innovation. Interestingly, results affirmed the negative moderating effect between the relationship of governance practices and green innovation.

Research limitations/implications

This study is limited to Malaysian manufacturing companies of consumer products and services sector in Bursa Malaysia. Hence, the findings of this study cannot be generalized to manufacturing companies of other geographical contexts.

Practical implications

This work provides constructive implications to management and policymakers of Malaysian manufacturing companies in strategic planning toward enhancing green innovation and developing business competitiveness to achieve sustainable business performance.

Originality/value

This research magnifies valuable insights into the literature through a comprehensive model that simultaneously investigates the relationships between ESG practices, innovation orientation and green innovation. In addition, this is the first attempt to investigate the influence of ESG practices on green innovation with a moderating effect of innovation orientation, which indeed strengthens the originality of this study.

Details

Management & Sustainability: An Arab Review, vol. 3 no. 4
Type: Research Article
ISSN: 2752-9819

Keywords

Book part
Publication date: 7 October 2024

Kaixiao Jiang and Liam O'Callaghan

This chapter explores how the development of football fandom for the Chinese national team and local football clubs is strongly associated with societal changes. Although the…

Abstract

This chapter explores how the development of football fandom for the Chinese national team and local football clubs is strongly associated with societal changes. Although the performances of Chinese football teams, especially the national team, have failed to impress the world, football remains the most popular because of millions of supporters with loyalty and passion. Most studies related to fans mainly focus on the economic and political implications of spectatorship along with the rise of China. Nevertheless, few articles are available to answer the fundamental questions, such as ‘When did these supporters come out?’ and ‘What were the factors of the development of fandom?’. By going through archival records and published documents over the last decades, this chapter offers a comprehensive and historical analysis of the development of football fandom in the People's Republic of China (PRC) and deals with these unanswered questions. As such, this chapter does not intend to be the most authoritative one but is one of the rare sources to lay down the foundation for research on Chinese football fandom. Furthermore, this chapter also proves that studies on football fandom can be a useful window for observing Chinese society.

Article
Publication date: 9 May 2024

Muhammad Sohaib, Asif Ali Safeer and Abdul Majeed

The social media communication of luxury service firms remains largely unexplored. This study explores the influence of firm-created social media communication (FCSMC) on…

Abstract

Purpose

The social media communication of luxury service firms remains largely unexplored. This study explores the influence of firm-created social media communication (FCSMC) on predicting brand evangelism (BEM) via perceived values, including functional value (FV), emotional value (EV) and social value (SV), by embedding the direct and moderating influence of customer experience (CX) on brand evangelism in the luxury hotel sector.

Design/methodology/approach

This study recruited 405 regular travelers to participate in an online survey. Following meticulous data curation, the empirical analysis was performed on 363 responses using structural equation modeling.

Findings

The findings revealed that FCSMC substantially impacted perceived values, including FV, EV and SV, as well as BEM. Likewise, perceived values, including FV and EV, were positively associated with BEM. In addition, this study revealed that CX exhibited significant predictive capability with its direct and moderating effects on BEM in the luxury hotel sector.

Originality/value

This original research advances the uses and gratifications theory and attribution theory. It provides novel theoretical insights and practical recommendations for the luxury hotel sector.

Details

Marketing Intelligence & Planning, vol. 42 no. 6
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 22 July 2024

Yifeng Zheng, Xianlong Zeng, Wenjie Zhang, Baoya Wei, Weishuo Ren and Depeng Qing

As intelligent technology advances, practical applications often involve data with multiple labels. Therefore, multi-label feature selection methods have attracted much attention…

Abstract

Purpose

As intelligent technology advances, practical applications often involve data with multiple labels. Therefore, multi-label feature selection methods have attracted much attention to extract valuable information. However, current methods tend to lack interpretability when evaluating the relationship between different types of variables without considering the potential causal relationship.

Design/methodology/approach

To address the above problems, we propose an ensemble causal feature selection method based on mutual information and group fusion strategy (CMIFS) for multi-label data. First, the causal relationship between labels and features is analyzed by local causal structure learning, respectively, to obtain a causal feature set. Second, we eliminate false positive features from the obtained feature set using mutual information to improve the feature subset reliability. Eventually, we employ a group fusion strategy to fuse the obtained feature subsets from multiple data sub-space to enhance the stability of the results.

Findings

Experimental comparisons are performed on six datasets to validate that our proposal can enhance the interpretation and robustness of the model compared with other methods in different metrics. Furthermore, the statistical analyses further validate the effectiveness of our approach.

Originality/value

The present study makes a noteworthy contribution to proposing a causal feature selection approach based on mutual information to obtain an approximate optimal feature subset for multi-label data. Additionally, our proposal adopts the group fusion strategy to guarantee the robustness of the obtained feature subset.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 17 no. 4
Type: Research Article
ISSN: 1756-378X

Keywords

Article
Publication date: 6 February 2024

Luwei Zhao, Qing’e Wang, Bon-Gang Hwang and Alice Yan Chang-Richards

The purpose of this study is to develop a new hybrid method that combines interpretative structural modeling (ISM) and matrix cross-impact multiplication applied to classification…

Abstract

Purpose

The purpose of this study is to develop a new hybrid method that combines interpretative structural modeling (ISM) and matrix cross-impact multiplication applied to classification (MICMAC) to investigate the influencing factors of sustainable infrastructure vulnerability (SIV).

Design/methodology/approach

(1) Literature review and case study were used to identify the possible influencing factors; (2) a semi-structured interview was conducted to identify representative factors and the interrelationships among influencing factors; (3) ISM was adopted to identify the hierarchical structure of factors; (4) MICMAC was used to analyze the driving power (DRP) and dependence power (DEP) of each factor and (5) Semi-structured interview was used to propose strategies for overcoming SIV.

Findings

Results indicate that (1) 18 representative factors related to SIV were identified; (2) the relationship between these factors was divided into a five-layer hierarchical structure. The 18 representative factors were divided into driving factors, dependent factors, linkage factors and independent factors and (3) 12 strategies were presented to address the negative effects of these factors.

Originality/value

The findings illustrate the factors influencing SIV and their hierarchical structures, which can benefit the stakeholders and practitioners of an infrastructure project by encouraging them to take effective countermeasures to deal with related SIVs.

Details

Engineering, Construction and Architectural Management, vol. 31 no. 9
Type: Research Article
ISSN: 0969-9988

Keywords

1 – 10 of 66