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The purpose of this paper is to focus on improving the monitoring and evaluation of DRM capacity development initiatives.

The paper first explores the complexities and challenges presented in the literature, before using empirical data from a research project in six countries (Ethiopia, Pakistan, Myanmar, Philippines, Haiti and Mozambique) to discuss current approaches to M & E of DRM capacity strengthening interventions.

This is generally an area of technical weakness in the initiatives studied, with poor understanding of terminology, little attention to outcomes or impact and few independent evaluations. The need for greater inclusion of participants in M & E processes is identified and one programme from the fieldwork in Mozambique is presented as a case study example.

The paper ends by presenting a unique M & E framework developed for use by DRM programmes to track the outcomes of their interventions and ultimately raise standards in this area.

Institutional structures of professional career paths often support breadwinner–homemaker families, with a stay at home wife available full time to support the professional (and children), so the professional can devote complete energy and time to developing a career. This research examines how two partners in the same narrowly structured, fast track occupational culture such as those occurring for dual military officer couples shape how women and men negotiate decision making and life events. Data from interviews with 23 dual U.S. Navy officer couples build upon Becker and Moen’s (1999) scaling back notions. With both spouses in these careers, placing limits on work is extremely difficult due to fast track cultures that demand higher status choices and structures that formally do not reliably consider collocations. Trading off occurs, but with distress due to the unique demands on two partners in the fast track culture, which means career death for some. Two partners in fast track careers may not yet have given up on two careers as many peers may have, but they lose a great deal, including time together and their desired number of children. But they ultimately posit individual choice rather than focusing on structural change. The pressured family life resulting is likely similar to that for partners in other narrowly structured, fast track cultures such as in law firms and academia.

Purpose – Using the example of the Dene Games competition, this chapter examines the connections between contemporary sports and the games of the Dene (Athapaskan), a group of indigenous cultures inhabiting the subarctic regions of the Canadian Northwest Territories.

Design/methodology/approach – The chapter is based on participant-observation and individual interviews conducted during attendance at the Dene Games gatherings over the course of several years.

Findings – I argue that the indigenous Dene Games gathering, where traditional games are organised as a contemporary sports competition, opens a space for the reconstitution of indigenous physical activity practices. The tensions that occur when participation in indigenous games articulates to the practical logic of competitive sports, identify the Dene Games as a space of active cultural contestation.

Originality/value – The chapter examines the articulation of historically disparate social practises. It views the hysteretic effects of a pre-existing indigenous physical activity practice as a point of reference for resistance to the normative constraints emanating from the organisational modality of contemporary sports, without offering up an explanation that relies on voluntaristic assumptions of agency. It adopts this perspective in order to avoid grasping the indigenous practice as the operationalised object of its own intervention, a ‘museum piece’.

Negotiation is an established strategy used by the police and His Majesty’s Prison and Probation Service to manage serious incidents. Whilst the literature acknowledges the role of the negotiator to be stressful, little is known about the experience of stress and the coping strategies used by negotiators when undertaking this role. This is particuarly true for negotiators who work in prisons. As such, the purpose of this study was to explore the experience of negotiators working in a prison setting.

The study adopted a qualitative methodology. Semi-structured interviews were conducted with 14 prison officer negotiators based in public sector prisons in the North West of England. The data were analysed using thematic analysis.

Four overarching themes were identified relating to stressors; the experience of stress; use of coping strategies; and use of support. An underlying theme was identified relating to negotiating within the structure of a prison regime.

People involved in the management of serious incidents should be familiar with the negotiator role. Debriefing negotiators after a lone deployment and offering support to negotiators in the days following an incident is critical for staff well-being. Further, record keeping from the perspective of the negotiator should become formalised.

This paper contributes new insights into the management of serious incidents and the negotiator experience in prisons in England and Wales.

The purpose of this paper is to contribute to the knowledge management and organizational learning literatures by clarifying the concepts and presenting a framework illustrating their relationship. The framework is meant to reduce confusion about learning and knowledge management issues and guide the design of international studies and data analysis.

Conceptual discussion and approach are undertaken. The discussion focuses on the extrapolation of the current situation into the future.

On the basis of the analysis it is suggested that to be successful in the new economy companies are required to innovate and adopt, hence learn, far more quickly and effectively than their counterparts. Effective learning means shifting not only what gets learned but also how learning takes place and evolves in organizational contexts. This requires developing a strategic learning capability by linking learning with knowledge management in and among organizations. This paper attempted to highlight such a link.

The paper can help knowledge management and organizational learning managers to develop and implement effective learning and knowledge strategies, leading to the development of sustainable competitive advantage and organizational success.

The paper shows that integration of knowledge management and organizational learning approaches will place current theories and practices in perspective for the future, making it easier for twenty‐first century organizations and practitioners to reach the right decisions.

Diagnostic overshadowing (DO) may be contributing to the worsening physical health outcomes for people diagnosed with mental health (MH) conditions. DO is a phenomenon researched worldwide, but there has been no systematic review of the evidence for its prevalence in UK health care. This paper aims to add to this body of knowledge, expanding the understanding of what factors are contributing to the poor physical well-being of people with diagnosed MH conditions.

A systematic search of three databases was conducted and after evaluation, three studies were selected for the review.

DO was found to have a high prevalence with structural, staffing and patient issues identified through a thematic analysis. Contemporary evidence shows themes identified are still impacting UK health care. Collaborative working across mental and physical health teams, thorough and lengthy assessments, and improved education for physical health care staff have been cited as mitigating factors to this practice.

To the best of the author’s knowledge, this paper is the first review of the evidence for diagnostic overshadowing taking place in UK health care.

Drawing on interviews with two types of essential workers – wound clinicians and care workers – the chapter examines stigma management in dirty care work through the lens of emotion management. The study combines two dimensions of dirty work: physical taint in relation to bodywork and social taint linked to working in close proximity to socially stigmatized clients. Hence, stigma management extends to dealing with the physically and socially dirty features of essential care work. In addition, the authors’ assessment of social stigma includes how essential care workers also sought to alleviate the social stigma encountered by their clients. In so doing, the authors extend the literature on dirty work to identify how emotion management skills are central to the stigma management strategies of the essential care workers in this study. The authors demonstrate how both groups deal with their stigma by emphasizing the emotion management skills in ‘doing’ dirty work and in the ‘purpose’ of this work, which includes acknowledging how the authors attempt to address the social taint encountered by their clients. Additionally, by comparing two occupations with different contexts and conditions of work, the authors show how complex emotion management skills are gendered in care work to expand the understanding of gender and stigma management. Furthermore, these emotion management skills emanate from the deep relational work with clients rather than through occupational communities. The authors argue that by focussing on emotion management, the hidden skills of dirty work in gendered care work are illuminated and contribute to contemporary debates about whether stigma can be overcome.

This paper aims to provide insights on the void between the needs and demands of bank finance from female entrepreneurs and the supply, as well as the approaches of banks for that finance. In addition, it creates a conceptual framework recognising a tripartite and dynamic partnership amongst female entrepreneurs, banks and governments as essential to female entrepreneurship-development, based on Zambia as the context.

Concepts and theories are explained to construct a conceptual framework using the lens of multi-polar network theory and stakeholder engagement theory. In-depth discussions are facilitated through a bilateral partnership between each party and tripartite partnerships amongst female entrepreneurs, banks and governments.

The framework presents how female entrepreneurs, banks and governments are interconnected in the network as mutually benefiting stakeholders and shows their collective contribution to female entrepreneurship-development within certain contexts. The findings suggest that the sustainable development of female entrepreneurship depends on a dynamic tripartite partnership amongst female entrepreneurs, banks and governments.

The conceptual framework has important implications when setting up a nation’s enterprise development strategies and policies promoting inclusivity and diversity amongst a nation’s entrepreneurs. The contributions and the dynamic relationship of the three stakeholder groups should be acknowledged and considered to achieve sustainable development in female entrepreneur enterprises. The framework can be generalised to other emerging economies with similar social, economic and cultural profiles to Zambia, particularly in sub-Saharan African countries with patriarchal norms.

This paper extends multi-polar (network) theory and stakeholder management engagement theory, previously explained in homogeneous firms, to more complex and dynamic partnerships amongst heterogeneous organisations, i.e. female entrepreneurs, banks and governments.

Multisystemic therapy (MST) is described and contrasted with practice in traditional services for young people who have committed crime, behaved anti‐socially, abused substances or suffered family conflict. The challenges to traditional services posed by MST are examined, including consideration of the process of engagement in therapy, the intensive individualised therapy delivered in the young person's own home or local community, and the quality assurance systems.