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Article
Publication date: 21 December 2021

Ruolin Shi, Xuesong Feng, Kemeng Li and Zhibin Tao

This study aims to analyze passenger service quality in Beijing West Railway Station from the perspective of passengers, to better understand the current service quality and…

1727

Abstract

Purpose

This study aims to analyze passenger service quality in Beijing West Railway Station from the perspective of passengers, to better understand the current service quality and obtain the areas of weakness for improvement.

Design/methodology/approach

The research investigates the passenger experience of service in Beijing West Railway Station by using a questionnaire survey. The service quality (SERVQUAL) evaluation method is used to analyze the survey data, and it divides the passenger service into 5 attributes with 20 indicators. This research uses the Likert five-level scale method to process data and calculates the SERVQUAL value and weight difference of each attribute to evaluate the passenger service. Therefore, the deficiencies have been pointed out, so the station manager can improve the passenger service accordingly.

Findings

It is indicated that among the five studied attributes, Beijing West Railway Station has the smallest service quality value in terms of timeliness, which means this part needs the largest improvement. To the five attributes, each lacks in station security check, ticketing efficiency, station identification accuracy, emergency processing of train delays and the restroom environment, respectively.

Originality/value

The research can provide specific suggestions for the optimization of the passenger service of Beijing West Railway Station, and provide reference information for the formulation of policies.

Details

Smart and Resilient Transportation, vol. 4 no. 1
Type: Research Article
ISSN: 2632-0487

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Article
Publication date: 18 April 2023

Weinan Zheng, Peng Xiao and Andrew Madden

Academic contention occurs when research evidence is amenable to more than one interpretation. China has a long tradition of Shang Que (商榷), in which authors argue for their…

230

Abstract

Purpose

Academic contention occurs when research evidence is amenable to more than one interpretation. China has a long tradition of Shang Que (商榷), in which authors argue for their preferred interpretation. The modern form of this tradition is the Shang Que article, which often takes the form of research papers in Chinese-language journals and which tends to be question-oriented. Shang Que articles usually take the views of a particular author or article as the focus of independent and complete criticism by another, independent, academic. This paper explains the role of Shang Que articles in Chinese scholarship and their influence on international academia.

Design/methodology/approach

A bibliometric analysis was used to explore the characteristics and evolution of Chinese Shang Que articles using 30,577 articles published between 1979 and 2018. Microsoft Excel and Gephi were used for data analysis and visualization.

Findings

Findings suggest a decline in the number of Shang Que articles and an increase in the number of co-authors. Shang Que articles remained particularly prominent in Philosophy and Humanities and Social Sciences, where they focused on local issues such as classical Chinese, the Sinicization of Marxism and Chinese literature. This suggests that the number of Shang Que articles is related to the degree of internationalization of a research field.

Originality/value

Shang Que articles, which have been influenced by academic paradigms in English, are a fusion of China's Shang Que tradition and of the modern academic system. Through considering Shang Que articles, this paper explores the benefits of local academic traditions in non-English-speaking cultures.

Details

Journal of Documentation, vol. 79 no. 6
Type: Research Article
ISSN: 0022-0418

Keywords

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Article
Publication date: 30 April 2024

Shuang Huang, Haitao Zhang and Tengjiang Yu

This study aims to investigate the micro mechanism of macro rheological characteristics for composite modified asphalt.Grey relational analysis (GRA) was used to analyze the…

28

Abstract

Purpose

This study aims to investigate the micro mechanism of macro rheological characteristics for composite modified asphalt.Grey relational analysis (GRA) was used to analyze the correlation between macro rheological indexes and micro infrared spectroscopy indexes.

Design/methodology/approach

First, a dynamic shear rheometer and a bending beam rheometer were used to obtain the evaluation indexes of high- and low-temperature rheological characteristics for asphalt (virgin, SBS/styrene butadiene rubber [SBR], SBS/rubber and SBR/rubber) respectively, and its variation rules were analyzed. Subsequently, the infrared spectroscopy test was used to obtain the micro rheological characteristics of asphalt, which were qualitatively and quantitatively analyzed, and its variation rules were analyzed. Finally, with the help of GRA, the macro-micro evaluation indexes were correlated, and the improvement efficiency of composite modifiers on asphalt was explored from rheological characteristics.

Findings

It was found that the deformation resistance and aging resistance of SBS/rubber composite modified asphalt are relatively good, and the modification effect of composite modifier and virgin asphalt is realized through physical combination, and the rheological characteristics change with the accumulation of functional groups. The correlation between macro rutting factor and micro functional group index is high, and the relationship between macro Burgers model parameters and micro functional group index is also close.

Originality/value

Results reveal the basic principle of inherent-improved synergistic effect for composite modifiers on asphalt and provide a theoretical basis for improving the composite modified asphalt.

Details

Pigment & Resin Technology, vol. 54 no. 3
Type: Research Article
ISSN: 0369-9420

Keywords

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Article
Publication date: 19 November 2018

Ruhan Altun-Anayurt, Sennur Alay-Aksoy, Cemil Alkan, Sena Demirbag and M. Selda Tözüm

The purpose of this paper is to prepare microencapsulated phase change materials (PCMs) and apply them to cotton and wool fabrics for developing thermo-regulating fabrics.

495

Abstract

Purpose

The purpose of this paper is to prepare microencapsulated phase change materials (PCMs) and apply them to cotton and wool fabrics for developing thermo-regulating fabrics.

Design/methodology/approach

Microencapsulated n-hexadecane and n-octadecane with poly(methylmethacrylate-co-2-hydroxy ethyl methacrylate) shell was prepared. Microcapsules were fabricated using oil-in-water emulsion polymerization method. Their chemical structure, microstructure, thermal energy storage properties and thermal stability were analyzed by Fourier-transform infrared spectroscopy, polarized light microscope, differential scanning calorimeter and thermogravimetric analyzer, respectively. The mean particle size was tested by a particle sized instrument. The microcapsules were applied to the wool and cotton fabrics using pad-dry-cure method. The thermo-regulating property of the fabrics was evaluated using the T-History test. The distribution and durability of the microcapsules on the fabrics was investigated with scanning electron microscopy.

Findings

Spherical microcapsules with p(MMA-co-HEMA) shell and n-alkane core have been produced successfully. n-hexadecane in microcapsule solidifies at 14.8−15.6°C with the latent heat of 65.6−129.8 J/g and melts at 16.7−16.9°C with the latent heat of 67.6−136.9 J/g. Microencapsulated n-octadecane solidifies at 25.8−26.3°C with the latent heat of 74.1−106.2 J/g and melts at 26.8−27.4°C with the latent heat of 80.3−113.4 J/g. The microcapsules have enough thermal stability to the temperature of 150°C that was applied during the fixation of microcapsules on the fabric. The thermo-regulating effect of the microcapsule-incorporated fabrics has been proved by the T-history test.

Originality/value

PCM microcapsules with p(MMA-co-HEMA) shell and n-hexadecane and n-octadecane core have been produced and their usage to produce thermo-regulating textiles have been proved. To determine the thermo-regulating property of the fabrics treated with these new PCM microcapsules, a T-History system has been designed.

Details

International Journal of Clothing Science and Technology, vol. 31 no. 1
Type: Research Article
ISSN: 0955-6222

Keywords

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