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Supply chains, as prototypical uncertain systems, are crucial for national security and socioeconomic development. Grey system theory (GST) is an effective tool for addressing uncertainties and has played a pivotal role in related research within the supply chain domain. This study aims to systematically summarize the research achievements and knowledge structures pertaining to GST in supply chain studies. Current and potential research hotspots are also analyzed.

CiteSpace is used to conduct a bibliometric analysis of 1,617 articles sourced from the Web of Science (WOS). The analysis aims to summarize the current state of research and the knowledge structure in the field. A strategic diagram incorporating two data indicators, namely, novelty and concern, is constructed based on keyword clustering to identify and analyze current and potential research hotspots.

Studies utilizing GST to guide supply chain practices have attracted the interest of scholars from 205 research institutions across 85 countries and regions globally, which earned recognition from 183 high-level academic journals. In this field, the School of Economics and Management at Nanjing University of Aeronautics and Astronautics stands out as a core research institution, with Professor Deng Julong, who is the founder of GST, being the most frequently cited scholar. Current research hotspots are complex equipment supply chains, drivers and challenges in supply chain management, supply chain risk management, closed-loop supply chain and supply chain operation in the big data era. In addition, emerging research hotspots include digital and intelligent logistics technology, sustainable supplier management, determinants and flexibility of supply chain contracts, supply chain strategy, purchase management, grey prediction of demand and consumption, grey forecasting and economy efficiency, China-specific issues and grey model construction.

The bibliometric analysis reveals the current state and knowledge structure of research in this field. Previous studies on research hotspots have primarily relied on subjective judgments, which lacked empirical data support. This study constructs a strategic diagram incorporating two data indicators, namely, novelty and concern, to provide a more objective and reliable analysis of research hotspots.

Talent is a key resource for urban development, and building and disseminating urban brands have an important impact on attracting talent. This paper explores what kind of urban brand ecology (UBE) can effectively enhance urban talent attraction (UTA). We explore this question using a novel grey quantitative configuration analysis (GQCA) model.

To develop the GQCA model, grey clustering is combined with qualitative configuration analysis (QCA). We conducted comparative configuration analysis of UTA using fuzzy set QCA (fsQCA) and the proposed GQCA.

We find that the empirical results of fsQCA may contradict the facts, and that the proposed GQCA effectively solves this problem.

Based on the theory of UBE, we identify bottleneck factors for improving UTA at different stages. Seven configuration paths are described for cities to enhance UTA. Theoretically, this study expands the application boundaries of UBE.

The proposed GQCA effectively solves the problem of inconsistent analysis and facts caused by the use of a binary threshold by the fsQCA. In practical case studies, the GQCA significantly improves the reliability of configuration comparisons and the sensitivity of QCA to cases, demonstrating excellent research performance.