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1 – 10 of 11Gokmen Dagli, Fahriye Altinay, Zehra Altinay and Mehmet Altinay
This research study aims to examine the quality of life and services of higher education through social media in fostering students' learning and environments.
Abstract
Purpose
This research study aims to examine the quality of life and services of higher education through social media in fostering students' learning and environments.
Design/methodology/approach
Qualitative research methods were used in this study. In the study, as a data collection tool, a semistructured interview form was prepared and questions were asked. A study group was formed with a total of 80 participants in order to analyze the opinions of students studying in the University of Kyrenia.
Findings
According to the findings obtained in the study, it is understood that higher education students generally use Facebook or Instagram especially for following the trainings conducted abroad. It can be said that university students of higher education can follow many educational developments by being members of various educational institutions. In addition to this, university students can be thought to use this tool continuously and intensively in all project or assignment submissions thanks to social media. It is understood that especially university students can communicate with faculty members and access big data when necessary. Again, in this context, thanks to social media, it is understood from the opinions and thoughts received from the participants that they can easily prepare their lessons by making group interviews with each other or with the groups they have formed collectively. It is understood from the findings that the quality can be increased because various trainings can be provided in groups established through social media; thus, the fact that there is an opening to the world and the reason for the exchange of healthy ideas, information and science increases the quality.
Research limitations/implications
Research is limited to numbers of research participants from the University of Kyrenia, Faculty of Education in northern part of Cyprus. Social media is used as a medium of learning and development in the research.
Practical implications
It is a study that ensures that if social media services are used correctly in practice, this research will contribute to the continuous development of students.
Social implications
The research conducted contributes to how social media services can be organized through technology in higher education and measurement of learning can be enriched through social media.
Originality/value
With this research, it has a unique value due to the fact that the problems encountered in the use of social media services in universities reveal the problems and solutions. In this context, it shows the contribution of social media on the value added to the learning and learning environments and the benefit of services in higher education.
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Oytun Sozudogru, Mehmet Altinay, Gokmen Dagli, Zehra Altinay and Fahriye Altinay
The purpose of this paper is to examine the role of technology and online communication platforms in English language learning based on connectivist theory.
Abstract
Purpose
The purpose of this paper is to examine the role of technology and online communication platforms in English language learning based on connectivist theory.
Design/methodology/approach
Questionnaire and checklist were used to examine the role of online communication tools in the learning process. The data analysis was done with SPSS.
Findings
Results showed that being involved in collaborative learning and dialogue increases connectivist knowledge, reflection and negotiation. Online communication tools can be used as an effective supplementary material for learning.
Research limitations/implications
The limitation of this paper is that the number of participants was limited to 27.
Practical implications
This paper gives insights on the use of language and technology integration.
Social implications
New way of learning and language learning become essential for the pedagogy and learner in the higher education.
Originality/value
The paper is original in its research context and gives a value to contribute new way of learning based on approach.
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Hossein G.T. Olya, Zehra Altinay Gazi, Fahriye Altinay Aksal and Mehmet Altinay
This paper aims to examine the causal models that predict disabled tourists’ behavioral intentions to use peer-to-peer (p2p) accommodations. This study also explores the causal…
Abstract
Purpose
This paper aims to examine the causal models that predict disabled tourists’ behavioral intentions to use peer-to-peer (p2p) accommodations. This study also explores the causal models through complex combinations of demographic factors, host attributes and the levels of perceived charm, convenience and other service features of the accommodations as a means of describing disabled tourists’ behavioral outcomes.
Design/methodology/approach
A questionnaire was administrated to measure the study variables. Using the convenience sampling technique, the questionnaires were distributed among disabled individuals with orthopedic disorders who reside in North Cyprus in May 2016. The five respondents were later interviewed about their needs and expectations from p2p accommodations. A set of preliminary tests (for both reliability and validity) was conducted, and descriptive statistics were used based on the scale items. Fuzzy set qualitative comparative analysis (fsQCA) was used to test the proposed research model, which revealed sufficient and consistent conditions leading to behavioral intentions of disabled tourists in their use of p2p accommodations. The predictive validity of the model was then tested. Finally, the results of the fsQCA were evaluated based on the key tenets of complexity theory.
Findings
The findings reveal under which conditions disabled tourists tend to use p2p accommodations. This empirical study has relied upon the use of causal models integrating combinations of demographic variables and host and accommodation place attributes (i.e. charm, convenience and service features) which were put forth as sufficient predictive configurations of the behavioral outcomes of disabled tourists within the context of a sharing economy. Ultimately, this study finds that p2p customers are not limited to travelers with low income levels.
Research limitations/implications
The views of people with orthopedic problems in North Cyprus were obtained for testing the configurational model, which means that the results do not necessarily represent a large range of customers’ perspectives. Although this limitation was addressed through the application of a powerful compensatory analytical approach (fsQCA), it is advised that data from tourists with various types of disabilities in other countries be collected for future studies.
Practical implications
The results of this study provide practical implications for hosts on how to combine accommodation place characteristics (e.g. charm, convenience and service) with their own personal attributes (e.g. knowledge and eagerness) to bolster the disabled tourists’ intentions to use p2p accommodations. It is hoped that the results of the fsQCA using the demographic variables presented here will guide businesses toward performing target marketing. This is useful for hosts who wish to attract more disabled tourists, a profitable segment of the market.
Social implications
This study draws social attention to the disabled tourists as potential customers in the sharing economy. Conducting an empirical study that considers the social inclusion of tourists with disabilities in the emerging version of hospitality business is helpful to both the supply and demand sides.
Originality/value
To the best knowledge of the authors, this is the first empirical study that investigates the indicators of disabled tourists’ intentions to use p2p accommodations. This study also adds to the current literature by modeling the behavioral intentions of disabled tourists within a sharing economy using a pragmatic and set-theoretic approach (i.e. fsQCA in conjunction with complexity theory).
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Zehra Altinay, Fahriye Altinay, Ahmed Tlili and Sanaz Vatankhah
ChatGPT has been receiving mounting research attention recently. However, its application and challenges to adopt for tourism and hospitality businesses remain relatively…
Abstract
Purpose
ChatGPT has been receiving mounting research attention recently. However, its application and challenges to adopt for tourism and hospitality businesses remain relatively unexplored. To address this research gap, this study aims to systematically assess the application of ChatGPT and its challenges within the domain of tourism and hospitality.
Design/methodology/approach
This study conducts bibliometric and content analyses of papers retrieved from Web of Science and Scopus. Particularly, it systematically reviewed the tourism and hospitality research to identify critical applications of ChatGPT in the context of tourism and hospitality. In addition, this study identified challenges associated with the application of ChatGPT in this context.
Findings
It has been revealed that the use of generative artificial intelligence (AI), such as ChatGPT, in tourism and hospitality research is ascending, with an opportunity to advance the existing knowledge in customer service research. In addition, the results suggest an ongoing interest in assessing the role of AI and language modeling for tourism education and human resource management.
Research limitations/implications
The results are constrained by the used search keywords and electronic databases. Additionally, this study covered only papers published in English. However, the findings shed light on existing knowledge concerning ChatGPT’s transformative potential, identify areas for further exploration and offer guidelines for practice in the tourism and hospitality industry. The findings also revealed various challenges that various stakeholders should keep a closer eye on to ensure the effective and safe use of ChatGPT accordingly.
Originality/value
This study initiates a discussion on ChatGPT’s role in tourism and hospitality and underscores the importance of comprehensive AI integration within the sector.
研究目的
近年来, ChatGPT受到了越来越多的研究关注。然而, 它在旅游和酒店业中的应用及其面临的挑战仍然相对未被探索。为填补这一研究空白, 本研究系统评估了ChatGPT在旅游和酒店业中的应用及其挑战。
研究方法
本研究通过对从Web of Science(WoS)和Scopus检索的文献进行文献计量分析和内容分析。特别是, 系统回顾了旅游和酒店业的研究, 以识别ChatGPT在这一背景下的关键应用, 并识别了与其应用相关的挑战。
研究发现
研究揭示了生成式人工智能(如ChatGPT)在旅游和酒店业研究中的应用日益增多, 为推动客户服务研究的现有知识提供了机会。此外, 研究结果表明, 对人工智能和语言建模在旅游教育和人力资源管理中的作用存在持续的兴趣。
研究创新
本研究开启了对ChatGPT在旅游和酒店业中作用的讨论, 并强调了在该行业中全面整合人工智能的重要性。
实践意义
本研究受限于所用的搜索关键词和电子数据库。此外, 本研究仅涵盖了英文论文。然而, 研究结果揭示了关于ChatGPT变革潜力的现有知识, 确定了进一步探索的领域, 并为旅游和酒店业实践提供了指导。研究还揭示了各利益相关者应密切关注的各种挑战, 以确保ChatGPT的有效和安全使用。
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Fahriye Altinay, Ebba Ossiannilsson, Zehra Altinay and Gokmen Dagli
This research study aims to evaluate the capacity and sustainability of an accessible society as a smart society and services with the help of MOOCs and assistive technologies…
Abstract
Purpose
This research study aims to evaluate the capacity and sustainability of an accessible society as a smart society and services with the help of MOOCs and assistive technologies within the learning analytics framework.
Design/methodology/approach
Qualitative research was employed in this research that interview forms were conducted to get data from 60 participants. Thematic analysis was used to analyze data.
Findings
Research results revealed that MOOCs and assertive technologies are crucial for smart society and opens a map for open pedagogy. Accessible media, services and applications in smart societies are key elements for disabled people lives.
Research limitations/implications
Research is limited to numbers of research participants in northern part of Cyprus.
Practical implications
Establishing strategies and policies for the smart and accessible society and services are intensified need for the disabled people within the framework of learning analytics.
Social implications
Assistive technologies become medium of facilitating accessible and smart society and services for everyone.
Originality/value
Education plays a great role to enrich services of societies in order to create inclusive efforts to the life of disabled people. United Nations Educational Scientific and Cultural Organizations (UNESCO) underline the main theme of making inclusive and equitable quality education and promoting lifelong learning opportunities for all. In this respect, accessibility, inclusiveness, equity, equality, quality for lifelong learning are main components to foster accessible and smart society for everyone. Integrating the importance of learning analytics creates a value for understanding of being smart society.
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Aytac Tokel, Gokmen Dagli, Zehra Altinay and Fahriye Altinay
The purpose of this paper is to evaluate the formation of a consensual culture of agile management used in schools where school administrators and teachers work.
Abstract
Purpose
The purpose of this paper is to evaluate the formation of a consensual culture of agile management used in schools where school administrators and teachers work.
Design/methodology/approach
This research is based on a qualitative research approach that highlights social phenomena and explores the environment in which they belong. In this context, five managers and seven teachers working in six vocational education institutions were asked semi-structured questions during face-to-face interviews.
Findings
The research revealed that technology has a great impact on foster learning management and the development of school culture based on consensus.
Research limitations/implications
The data of the research is limited to the participants who are Five managers and seven teachers working in six vocational education institutions within Nicosia context.
Practical implications
The school gained awareness on the uses of technology for learning and development.
Social implications
Merits of technology for consensus culture were examined in this paper.
Originality/value
The paper is original in that it gives insights for the education system on the technology and learning.
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Ahmed Tlili, Fahriye Altinay, Zehra Altinay and Ye Zhang
This study aims to examine a topic of growing significance to hospitality and tourism scholars and practitioners – how emerging technologies can fulfill accessible hospitality and…
Abstract
Purpose
This study aims to examine a topic of growing significance to hospitality and tourism scholars and practitioners – how emerging technologies can fulfill accessible hospitality and tourism services for people with disabilities.
Design/methodology/approach
A systematic review of the literature based on the Web of Science database and qualitative research were conducted. Specifically, bibliometric analysis and thematic analyzes of expert interviews were used. The obtained views from experts in the field further validated and enriched the obtained findings.
Findings
The primary topics of exploration in existing literature were identified, such as social networks and data-empowered services. The potential areas of further advances are also revealed such as the need for cross-country collaborations and potential gaps between scholarly and practitioner interest in the topic.
Research limitations/implications
This research is limited by the scope of adopted search keywords and databases.
Practical implications
This study offers vital practical implications for the future integration of emerging technologies to fulfill accessible hospitality and tourism. It also demonstrates the pressing need for more interconnected global collaborations for this important initiative.
Social implications
This study emphasizes how the hospitality and tourism industry could better leverage technological power to empower people with disabilities. It also points out the importance of an inclusive process for technology implementation for accessible hospitality and tourism services to fully represent the interests of disabled customers (including the consideration of their different backgrounds).
Originality/value
This study sheds light on the future research directions of technological empowerment of accessible hospitality/tourism. It also makes methodological contributions by demonstrating what bibliometric analysis has to offer to relevant fields of studies. The solicited views of experts in the field from different countries on the topic further add to the depth and value of the findings while demonstrating the combination of these two approaches as a promising mixed-methods route to produce richer and more robust findings.
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Ceren Karaatmaca, Fahriye Altinay, Zehra Altinay, Gokmen Dagli and Umut Akcil
The aim of the study is to evaluate the perceptions of participants on the sensitivity training in conducting online context.
Abstract
Purpose
The aim of the study is to evaluate the perceptions of participants on the sensitivity training in conducting online context.
Design/methodology/approach
The researchers focus on the knowledge and attitudes of digital citizens as well as their perceptions on sensitivity training taking into consideration the technological aspects. In this qualitative approach, the available data were collected from 25 students from both graduate and undergraduate levels from different fields via an open-ended questionnaire in order to get their perceptions about creating a sensitivity training in the online context. In the questionnaire, metaphors were also used.
Findings
The themes derived from these metaphors and additional themes formed by narratives about technology and sensitivity equality feeding digital citizens allow ways to be examined and emphasize the importance of sensitivity training in technology and communication areas.
Research limitations/implications
Both direct and indirect thoughts of the participants are limitations of the study.
Practical implications
Preparing students adequately for sensitivity in the workplace is a constant teaching and learning challenges in higher education.
Social implications
This study focuses on universal values in a digital society in order to shed a light on sensitivity training in preventing conflicts in the global world.
Originality/value
The study focuses on the capacity of fostering digital citizens in e-society based on universal values and sensitivity training.
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Fahriye Altınay, Mehmet Altınay, Gokmen Dagli and Zehra Altınay
The purpose of this paper is to focus on the implementation and evaluation of knowledge management and e-transformation strategies of higher educational institutions in distance…
Abstract
Purpose
The purpose of this paper is to focus on the implementation and evaluation of knowledge management and e-transformation strategies of higher educational institutions in distance education. After an evaluation of higher educational practices in different countries, distance education was considered a different strategy and was emphasized as an advantage in competitiveness.
Design/methodology/approach
The study reflects a case study in the context of qualitative research. A written view report was conducted to evaluate the awareness of digital efficiency and roles of the teachers in learning environments and evaluation processes in the organizational structure. The qualitative data were evaluated through Nvivo qualitative data analysis. When the literature is overviewed, it can be observed that there are limited studies in this field.
Findings
As a result, distance education contributes a lot to providing equal opportunities in education. It is of great importance that individuals are aware of their roles in the process of accessibility, institutional support, technological infrastructure, support provided for students, learning-teaching environments and evaluation of distance education programs based on equality and life-long learning. In applications of different countries evaluated by Salmon et al. (2014) based on Carpe Diem Model, it is argued that knowledge management and sharing, the role of teachers and digital capability in distance education applications are crucial.
Research limitations/implications
The study is limited to 35 research participants.
Practical implications
Internationalization has become an important issue in higher educational activities.
Social implications
Diffusion of the uses of knowledge management practice in distance education is important.
Originality/value
The study has a great value on the use of international perspectives and the Carpe Diem Model for the evaluation.
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Khizran Zehra and Sadia Usmani
Refugee entrepreneurship is increasing because of the increased influx of refugees around the globe. This leaves us with the question that how refugees integrate economically in…
Abstract
Purpose
Refugee entrepreneurship is increasing because of the increased influx of refugees around the globe. This leaves us with the question that how refugees integrate economically in the host country in the presence of all social, emotional and economic constraints. Existing literature suggests looking into the role of social capital to address refugee economic integration, particularly in developing nations. To acknowledge this call, this paper aims to explore the impact of family social capital on the economic integration process. Particularly, this study has investigated the Afghan refugee entrepreneurial activities and the integration process of Afghan refugees in economic and social spaces in Pakistan.
Design/methodology/approach
The study is rooted in 18 in-depth interviews with five participants that run small businesses in the city of Rawalpindi in Pakistan.
Findings
The findings revealed Afghan refugee entrepreneurs, develop a different type of family social capital i.e. horizontal and vertical social capital. Afterward, when the acculturation pace up across refugees’ generations then they accumulate bridging social capital gradually. The process of economic integration happens in different stages as also shown in the existing literature. Based on (Berry, 2003; Evansluong et al., 2019; Khulman, 1991) economic integration process this paper has discussed three main stages (entry in labor market, gradual integration and gradual sub-merging in host society) of Afghan refugee economic integration in Pakistan and further this study has shown how different steps are arranged within these stages to smoothen the integration process.
Research limitations/implications
With this research, this paper calls for a more nuanced approach to address the challenges that are faced by refugees during their economic integration. Future research on Afghan economic and social integration can contribute to a better understanding of refugee settlement, well-being and self-sufficient status in host countries. One of the limitations of the study is the focus on male participants because female Afghan refugees do not work mostly because of strong patriarchal structures observed in refugee Afghan groups.
Practical implications
Most Afghan entrepreneurs consider them as Pakistani and do not want to repatriate to Afghanistan. This provides an opportunity for Pakistani policymakers to provide regulations and opportunities to Afghan entrepreneurs who want to stay in Pakistan and contribute to their family well-being and economic income generation and employment in Pakistan.
Social implications
The role of the family acts as a means to refugee entrepreneurs’ integration in the host country. Strong migration networks and dense family configurations are a source of pride, responsibility, resilience and self-esteem for Afghan refugees to start and expand their businesses.
Originality/value
This study provides the opportunity to explore the under-researched role of family social capital in the migrant and refugee entrepreneurship literature.
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