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Article
Publication date: 1 December 2014

Zafirah Al Sadat Zyed, Wan Nor Azriyati Wan Abd Aziz, Noor Rosly Hanif and Peter Aning Tedong

Homeownership is a problem among younger working households (YWH). This is a more serious problem with YWH working in urban areas. New housing schemes introduced by the government…

Abstract

Homeownership is a problem among younger working households (YWH). This is a more serious problem with YWH working in urban areas. New housing schemes introduced by the government show that measures are being taken. This paper aims to determine homeownership problems among YWH in order to assess the new housing schemes towards helping YWH. The questions arise are what are the homeownership problems among YWH and to what extent does YWH perceive the new housing schemes to help them. The objectives are to ascertain homeownership problems among YWH and to explore the perceptions of YWH on the new housing schemes introduced. The study was conducted qualitatively through in-depth interviews with YWH. The findings showed that the main homeownership problem highlighted by the YWH is housing prices are high in urban area which resulted to the location of affordable houses inconvenient. From the assessment, majority of the YWH agree with the new housing schemes. However there are weaknesses such as high land prices and absence of financial literacy. In conclusion, housing schemes should also consider financial education as part of their aims. Nevertheless, the introduction of housing schemes is beneficial to address homeownership problems among YWH.

Details

Open House International, vol. 39 no. 4
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 18 December 2024

Nurhayati Khair, Ainoriza Mohd Aini and Zafirah Al Sadat Zyed

This study aims to identify the significant exit barriers encountered by tenants in public rental housing and analyze the moderating effects of sociodemographic factors on…

Abstract

Purpose

This study aims to identify the significant exit barriers encountered by tenants in public rental housing and analyze the moderating effects of sociodemographic factors on tenants’ decisions to leave public rental housing.

Design/methodology/approach

This study applied a quantitative methodology. Questionnaire survey was used as its main instrument for data collection. Responses were gathered from 328 tenants in the Program Perumahan Rakyat (PPR) through stratified random sampling. Data were analyzed using structural equation modeling partial least square (SEM-PLS).

Findings

The findings reveal that housing availability and the exit programs by DBKL are the most significant factors influencing exit barriers. Tenant income also impacts their decision to remain, as available housing often does not match their income levels. Policymakers and relevant agencies should collaborate to help tenants increase their income, facilitating their transition out of public rental housing.

Research limitations/implications

This study is limited to the factors influencing the tenant from exiting PRH. Furthermore, the study specifically targeted those who rent public housing under DBKL administration may neglect the perspectives of other stakeholders, such as DBKL management, property owners and policymakers. Therefore, the findings are insufficient in representing tenants other than those under the DBKL’s administration. While the causes may be similar, the opinions and consequences would vary among other tenants depending on their socio-demographic profiles.

Practical implications

This research offers a more comprehensive understanding of the exit barriers tenants’ encounter in PRH. The results gained from this study will assist policymakers in developing a more comprehensive initiative that will assist tenants in exiting PRH. DBKL can effectively engage PRH tenants to provide a strategic departure mechanism for better solutions. Furthermore, DBKL can offer aid in locating cheap housing options for tenants who may have limited access to information on the availability of such homes.

Social implications

This discovery will also be advantageous for prospective tenants who have been on the waiting list for several years, eagerly awaiting the vacancy of units previously occupied by other tenants. Furthermore, residents who successfully vacate public rental housing (PRH) will need to be considered for incentives to promote the success of the housing pathway. This will lead to the attainment of the equitable allocation that has been identified as the primary concern of PRH.

Originality/value

This study seeks to clarify the exit barriers encountered by tenants in PRH and identifies the significant factors contributing to the low turnover rate of tenants. The study is relevant for DBKL and policymakers in promoting the success of housing pathways to ensure fairness and efficiency in the principles of public housing.

Details

International Journal of Housing Markets and Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8270

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Article
Publication date: 21 February 2024

Zafirah Al Sadat Zyed, Izma Syazana Badrudin and Peter Aning Tedong

This paper aims to discuss the issues and challenges related to housing continuity for individuals transitioning from homelessness to securing a place to live in Klang Valley…

Abstract

Purpose

This paper aims to discuss the issues and challenges related to housing continuity for individuals transitioning from homelessness to securing a place to live in Klang Valley, Malaysia. The aim of the study is to explore the problems and solutions in the context of housing policy, particularly as they pertain to homeless households. The study involves conducting in-depth interviews with various stakeholders involved in helping homeless households find shelter and access to public housing.

Design/methodology/approach

The research methodology comprises a comprehensive literature review encompassing housing affordability, affordable housing and homelessness both within Malaysia and globally to identify research gaps. One of the key questions highlighted the effectiveness of existing programs aimed at providing short-term shelter and social integration for homeless individuals. Additionally, it highlights one of the primary challenges in this process, which is the tendency of homeless individuals to return to homelessness due to various factors. The data collection uses a qualitative approach and the data are obtained through in-depth interviews with key stakeholders responsible for assisting homeless households in Klang Valley, Malaysia, encompassing federal, state and local government representatives. Purposive sampling ensures diverse stakeholder representation. Interviews are structured semi-structured to maintain consistency while allowing for open-ended discussions on challenges and successes in facilitating homeless individuals' transition to stable housing. Thematic analysis of transcribed interview data focuses on recurring themes related to housing continuity, affordability and homeless households' behavioural patterns.

Findings

There are five (n = 5) stakeholders consist of local government (Code: R1), ministries (Code: R2; R5) and government agencies (Code: R3; R4). The study revealed that various programs have been implemented to provide short-term shelter and facilitate the integration of homeless individuals into society. Nevertheless, a significant challenge identified was the recurring tendency of homeless households to return to homelessness. This “behavioural direction” was found to be influenced by multiple factors which includes mental health and attitude problem. The findings emphasise the need for collaborative efforts among all stakeholders to address the issues and challenges related to housing continuity in Klang Valley.

Originality/value

The originality of this research lies in its focus on the specific and under-researched context of Klang Valley, Malaysia, regarding the critical issues of housing affordability and the challenges of housing continuity for homeless households. While housing affordability and affordable housing are widely recognised as global housing policy concerns, this study delves into a localised setting where limited attention has been given to understanding the transitions of homeless individuals to stable housing. The findings provide unique insights into the efforts and challenges faced in Klang Valley, shedding light on the behavioural patterns and factors contributing to recurring homelessness. This paper offers a context-specific perspective that contributes to the broader understanding of housing continuity issues.

Details

International Journal of Housing Markets and Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1753-8270

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Article
Publication date: 10 July 2020

Zafirah Al Sadat Zyed, Chooi Sien Low and Peter Aning Tedong

Millennials are considered the best group to intervene in terms of homeownership education as they are of working age and can earn monthly income. However, there is a concern…

Abstract

Purpose

Millennials are considered the best group to intervene in terms of homeownership education as they are of working age and can earn monthly income. However, there is a concern about the affordability of millennials to purchase a house that will influence their decision in terms of purchasing a house. Further understanding of the home-buying process allows millennials to avoid dishonest and irresponsible sellers, as purchasing a house involves a large sum of money. The purpose of this study is to suggest a suitable delivery mechanism to increase awareness of the home-buying process among millennials in Kuala Lumpur.

Design/methodology/approach

This study adopts a quantitative method to analyse sets of questionnaire survey that were distributed at purposive random sampling in Kuala Lumpur. This study approached respondents with pre-set criteria, which include the respondents to be between 18 and 38 years old, interested to purchase a house and to have at least an initiatory understanding of the home-buying process.

Findings

The findings suggested that there is considerably low awareness of the home-buying process among millennials. However, it is important to note that among the home-buying process, millennials are most aware in the preliminary phase, which is information gathering. Based on these findings, the best delivery mechanism to increase awareness is through online games and training courses, followed by home counselling at a local housing agency.

Practical implications

This study contributes to government agencies and policymakers to interact with society, as education is one of the best methods. It will further enhance their efforts to ensure that the society is well equipped with useful knowledge to avoid the rueful decision of purchasing their first house.

Originality/value

This paper highlights homeownership education by tackling the issue of extensive knowledge of the home-buying process. This is crucial to the foundation of homeownership education, as it reflects the efforts of government agencies and policymakers to ensure homebuyers’ rights are protected in the housing market. This paper will benefit not only policymakers and decision-makers but also first time homebuyers.

Details

International Journal of Housing Markets and Analysis, vol. 14 no. 2
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 20 January 2025

Jes She Teo, Ainoriza Mohd Aini and Zafirah Al Sadat Zyed

This paper aims to explore existing performance measurement (PM) practices in Malaysian public housing, specifically focusing on tenancy management operational practices and PM…

Abstract

Purpose

This paper aims to explore existing performance measurement (PM) practices in Malaysian public housing, specifically focusing on tenancy management operational practices and PM initiatives, thereby contributing valuable insights to this under-researched area.

Design/methodology/approach

This study employed a qualitative research approach, utilizing open-ended interviews to gather insights. To enhance the validity and reliability of the data, a purposive sampling technique was applied, selecting experts based on predefined criteria. Thematic analysis was used to analyze the interview data, extracting meaningful themes and providing a comprehensive understanding of PM practices in Malaysian public housing.

Findings

The findings reveal significant disparities in PM practices across different states in Malaysia. While some public housing entities have established their own key performance indicators, others lack structured frameworks, leading to inconsistencies in monitoring and effectiveness. The discrepancy highlights the need for a more uniform approach to ensure transparency and reliability in PM.

Originality/value

This study provides unique insights into the current state of PM, particularly in the context of tenancy management, which has been underexplored. By employing qualitative methods and thematic analysis, the research offers a nuanced understanding of the challenges and gaps in PM. It highlights significant disparities across different states and identifies key areas for improvement. These findings underscore its potential to inform and transform PM practices in Malaysian public housing, paving the way for more standardized and effective PM practices in the future.

Details

Property Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0263-7472

Keywords

Article
Publication date: 27 July 2020

Zairul Nisham Musa, Wan Nor Azriyati Wan Abd Aziz, Zafirah Al Sadat Zyed, Noor Rosly Hanif, Ainoriza Mohd Aini, Peter Aning Tedong and Abdul Ghani Sarip

In Malaysia, a vertical residential building (VRB) is still facing challenges associated with property management. The lack of experience in property management resulted in the…

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Abstract

Purpose

In Malaysia, a vertical residential building (VRB) is still facing challenges associated with property management. The lack of experience in property management resulted in the management, acting unprofessionally that cause a lot of problems to the homeowners and their properties. The findings demonstrated that maintenance of the facilities and common areas in a VRB is essential to ensure its optimal performance over its life cycle. This has to be carried out efficiently and professionally by the qualified property manager. Unfortunately, not every property manager can perform all the tasks efficiently and professionally. Thus, this leads to an increasing number of complaints by unsatisfied homeowners’ particularly on the maintenance and management of the buildings and facilities. To satisfy the homeowners, the issue of transparency is one of the area concerns that need to be emphasised in the property management system practiced in Malaysia. This case study area of Klang Valley poses as one of the urban areas that has the highest number of vertical buildings, especially the medium cost of VRB. The purpose of this study is to explore the satisfaction level of homeowners towards the management system, maintenance services and facilities provided by the management of the medium cost VRB in the Klang Valley.

Design/methodology/approach

The study adopted a quantitative approach. The survey method was used as an appropriate method for inquiry of the data. Face to face survey was conducted with respondents at a medium-cost residential building in Klang Valley, Malaysia.

Findings

The findings demonstrated that homeowners living in medium-cost VRB in Klang Valley are satisfied and faced issues with the management system, maintenance service and services provided by the management of the medium-cost VRB. The only issue confronted by the homeowners with the medium-cost VRB is the commitment of the management towards their involvement in organising the activities, problem-solving and taking action on residents’ reports or complaints.

Practical implications

The findings suggest that appointing qualified property managers who understand property management has increased the performance of the management team. Most importantly, qualified property managers are equipped with knowledge in managing people, especially to create awareness on a sense of responsibility and belonging.

Originality/value

This study has bridged the research gap on property management of the medium-cost of VRB in Malaysia. This will add value to the management of the medium cost of VRB.

Details

Journal of Facilities Management , vol. 18 no. 3
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 1 July 2020

Zafirah Al Sadat Zyed, Mun Yee Yong and Peter Aning Tedong

Drawing from available literature and several case studies, this research aims to determine the criteria to be considered in shaping a framework regulating Airbnb. This paper will…

Abstract

Purpose

Drawing from available literature and several case studies, this research aims to determine the criteria to be considered in shaping a framework regulating Airbnb. This paper will identify the regulatory frameworks of Airbnb from an international perspective and investigate the public perception on the criteria to be considered in shaping the framework regulating Airbnb. The criteria needed to be considered to regulate Airbnb are suggested accordingly.

Design/methodology/approach

A quantitative approach based on central tendency statistics was adopted in this research. Questionnaires were administered to the public to investigate the public's opinion on the criteria to be considered to regulate Airbnb. Finally, the criteria to be considered to regulate Airbnb will be determined. By using the mean analysis, this paper will tease out the ranking of the criteria that should be prioritized in shaping the Airbnb regulatory framework.

Findings

The results indicated that the criteria of “permits and safety” and “housing rules enforcement” outweigh the other “taxes” and “rule enforcement” criteria and shall be prioritized by the local authorities during the formation of Airbnb regulations in Malaysia.

Originality/value

This paper provides valuable pointers for policymakers before the expansion of Airbnb and before it becomes more difficult to regulate.

Details

Property Management, vol. 38 no. 5
Type: Research Article
ISSN: 0263-7472

Keywords

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