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Article
Publication date: 7 January 2021

Makoto Nakayama and Yun Wan

The purpose of this paper is to call researchers’ attention to cross-cultural research using online consumer reviews and multilingual textual analysis.

334

Abstract

Purpose

The purpose of this paper is to call researchers’ attention to cross-cultural research using online consumer reviews and multilingual textual analysis.

Design/methodology/approach

The authors discuss a selected literature review and the highlight of the four studies that show cross-cultural differences in online reviews on ethnic restaurants.

Findings

Applying multilingual textual analysis could prompt new venues to verify and expand future cross-cultural research in tourism and hospitality.

Originality/value

The paper introduces examples of multilingual textual analysis used for cross-cultural studies.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 15 no. 2
Type: Research Article
ISSN: 1750-6182

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Article
Publication date: 8 August 2018

Hao Yin, Yun Wan, Jinjun Zhou, Dewen Sun, Bo Li and Qianping Ran

The purpose of this study is to prepare a new self-emulsified waterborne epoxy hardener which can emulsify the liquid epoxy resin in aqueous media without addition of acid…

367

Abstract

Purpose

The purpose of this study is to prepare a new self-emulsified waterborne epoxy hardener which can emulsify the liquid epoxy resin in aqueous media without addition of acid neutralizers.

Design/methodology/approach

Two synthetic steps were adopted to prepare novel self-emulsified amine-epoxy adduct type hardener composition based on the reaction of a commercially available polyetheramine, bisphenol A epoxy resin and triethylene tetramine. The different factors affecting the synthesis of the waterborne epoxy hardener were explored by emulsifying and curing properties. The process and products were analyzed and confirmed by FIRT.

Findings

Compared to an introduction of polyether as a hydrophilic segment in previous literature, whose reaction required Lewis acid catalysts and strict control of the presence of water, the introduction of polyetheramine to obtain a novel self-emulsified waterborne epoxy hardener were concise and convenient by mere two amine-epoxy addition steps in this research. Moreover, the final product offered good film formation with a practical value of mechanical properties, glass transition temperature and water-resistant property.

Practical implications

The self-emulsified waterborne epoxy hardener can be used to prepare water-resistant waterborne coatings from liquid epoxy resins while also providing the option of zero VOC formulations.

Originality/value

Introduction of hydrophilic polyether amine to prepare self-emulsified waterborne epoxy hardener without acid neutralizers has not been systematically studied previously.

Details

Pigment & Resin Technology, vol. 48 no. 3
Type: Research Article
ISSN: 0369-9420

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Article
Publication date: 29 April 2021

Hang Yin, Dan Wang, Yilin Yin, Henry Liu and Binchao Deng

This study aims to examine the impacts of formal and informal hierarchical governances (HGs) on the performance of mega-projects and the mediating role of contractor behavior…

634

Abstract

Purpose

This study aims to examine the impacts of formal and informal hierarchical governances (HGs) on the performance of mega-projects and the mediating role of contractor behavior (i.e. perfunctory and consummate behaviors) in these relationships.

Design/methodology/approach

A total of 375 valid data entries from managers representing 375 mega-projects were analyzed through path analysis.

Findings

Both formal and informal HGs exert positive effects on the performance of mega-projects. While formal HG positively affects contractor perfunctory behavior and contractor consummate behavior, informal HG affects contractor perfunctory behavior only. Contractor behavior mediates the relationship between formal HG and project performance.

Research limitations/implications

The impacts of potential moderators (e.g. institutional arrangement and complexity) on the relationship between HG and contractor behavior have not been considered in this study.

Practical implications

This study is useful for owners to enhance formal HG to improve contractor perfunctory and consummate behaviors, which in turn can enhance the performance of mega-projects.

Originality/value

This study expands the knowledge of mega-project performance management from the perspective of HG. It also contributes to the literature of contractor behavior within the context of mega-projects.

Details

Engineering, Construction and Architectural Management, vol. 29 no. 4
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 10 October 2023

Li Ma and Yongqiang Lu

Existing research on innovation has mainly focused on how to promote technological innovation in megaprojects and management innovation (MI) in megaprojects is still an unknown…

368

Abstract

Purpose

Existing research on innovation has mainly focused on how to promote technological innovation in megaprojects and management innovation (MI) in megaprojects is still an unknown research field. The purposes of this study are to examine the effect of MI on megaproject performance and how the top management team (TMT) regulatory focus affects the use of MI in projects. At the same time, the moderating effects of project uncertainties are also tested.

Design/methodology/approach

On the basis of an explorative/exploitative ambidextrous analysis framework, this study divides MI into two dimensions: explorative and exploitative MI, and integrates the theoretical perspectives of the TMT regulatory focus and project uncertainties into a research model. Taking 314 responses from megaprojects’ TMTs in China as research data, this study empirically tests the above model.

Findings

Results show that exploratory MI has a U-shaped relationship with megaproject performance; whereas exploitative MI has an inverted U-shaped relationship with megaproject performance. The TMT promotion focus has a positive effect on exploratory and exploitative MI; and the TMT prevention focus has a negative effect on exploratory MI but has a positive effect on exploitative MI. Project uncertainties have a positive moderating effect on the positive relationship between TMT promotion focus and exploratory MI, whereas it has a negative moderating effect on the negative relationship between the TMT prevention focus and exploratory MI.

Originality/value

By empirically measuring the relationship between two types of MIs and megaproject performance, this study clarifies the differential mechanism of the effect of different MIs on megaproject performance. This study also examines the MI of megaprojects from the perspective of the TMT regulatory focus and expounds how changes in uncertainties affect the relationship between the TMT regulatory focus and MI.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 20 December 2024

Zhifeng Shen, Xiangdong Wei, Ahsan Siraj, Shilpa Taneja, Linyan Fang and Zhihui Li

The aim of this study is to find the governance mechanism that matches the EPC project governance model as well as the performance criteria for measuring the quality governance of…

30

Abstract

Purpose

The aim of this study is to find the governance mechanism that matches the EPC project governance model as well as the performance criteria for measuring the quality governance of EPC projects so as to improve the level of quality of EPC project delivery.

Design/methodology/approach

An in-depth questionnaire survey of 199 EPC engineering practitioners and quality control units was conducted and the survey data was analysed using SPSS 24.0 software.

Findings

The results show that administrative governance, industry governance and internal project governance have direct effects on the quality governance performance of EPC projects. Administrative governance has a positive impact on the quality governance performance of EPC projects through industry governance and project internal governance.

Research limitations/implications

This study enriches the research on engineering quality governance in the context of EPC projects, discusses how to improve the performance of EPC engineering quality governance and will provide certain reference and information for other EPC projects to establish an adapted engineering quality governance mechanism.

Originality/value

This paper exploratively proposes EPC administrative governance mode, industry governance mode and internal project governance mode and analyzes the logical relationship between them and EPC project quality governance performance and constructs a theoretical model influencing the improvement of EPC project quality governance performance.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 28 August 2024

Lu Yiling, Qinghua He, Ge Wang, Xiaopeng Deng and Jingxiao Zhang

Given the heavy pollution feature of the construction industry, construction corporations need to adopt an effective environmental governance strategy. The quality and quantity of…

53

Abstract

Purpose

Given the heavy pollution feature of the construction industry, construction corporations need to adopt an effective environmental governance strategy. The quality and quantity of environmental information disclosure (EID) implementation, as an essential part of a corporate environmental governance strategy, is impacted by the characteristics of the top management team (TMT). This paper aims to analyze the relationship between the demographic characteristics of the TMT (i.e. gender, age, tenure, educational level, and duality) and corporate EID.

Design/methodology/approach

Using data from listed construction corporations generated between 2014 to 2018 in China, this study employs the Tobit regression model to test the research hypotheses. Also, this study applies a novel analytical approach, necessary condition analysis (NCA), to conduct a series of additional tests.

Findings

The results reveal that tenure and educational level are significantly and positively related to EID, while gender, age, and duality in the executive role are not significantly related to EID. When considering the TMT size as a moderator, the TMT age is positively related to the corporate EID, and the size of the TMT acts as a moderator to weaken the positive effect of the TMT age on the EID. The NCA results show that TMT gender, age, tenure, and educational level are necessary when the levels of EID exceed 40%.

Originality/value

Our findings suggest that TMT characteristics have a relatively significant effect on corporate EID levels, which extends EID research to the construction industry. Corporate planners can endeavor to shape TMT characteristics to improve EID levels. The results of NCA provide insights into what TMT characteristics construction corporations need to satisfy in their pursuit of transparent EID, as well as the levels at which these characteristics are desired.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 7 April 2021

Say Sok and Rinna Bunry

This paper aim to argue for Cambodia to take internationalization of higher education seriously and strategically to position it for higher education development, and this starts…

594

Abstract

Purpose

This paper aim to argue for Cambodia to take internationalization of higher education seriously and strategically to position it for higher education development, and this starts with enhancing its buy-in among the key stakeholders, fine-tuning its conceptualization and contextualization and a government-funded comprehensive policy and investment program.

Design/methodology/approach

This paper explores policies and practices of internationalization in Cambodia, using Knight's (2004, 2007) conceptualization of internationalization and Wan's (2018) list of six dimensions, by which the authors track and measure internationalization.

Findings

Systematic policy implementation to position internationalization to achieve national and institutional goals is little. Given utilitarianism of internationalization, policy statement has geared more toward employing internationalization to achieve institutional building, in order of significance: mobility, research collaboration, policy formulation and quality control, and much less on networking and aligning with international instruments. Subtle differences among the four universities under investigation exist. While all focus on student and faculty mobility and exchange, some aim at research collaboration and networks; some at indigenous “international” and language programs, and some at joint degree programs. But, internationalization is not a key priority nor is it strategically positioned to achieve institutional aspirations.

Practical implications

Without comprehensive, strategic policy guidance and implementation from the government, internationalization has taken its own course, and such is not healthy for higher education development.

Originality/value

There are few studies on internationalization in Cambodia. Clayton and Yuok (1997), Clayton (2002) and Pit and Ford (2004) examine politics or its politicization and higher education development after the end of the Eastern Bloc's support (Tek and Leng, 2017). Recent studies (Leng, 2015; Leng, 2016; Yun, 2014) underline institutional case studies to illustrate status, issues and challenges in internationalization. This article attempts to provide an overarching map of internationalization to inform policies and practices toward higher education and national development.

Details

International Journal of Comparative Education and Development, vol. 23 no. 3
Type: Research Article
ISSN: 2396-7404

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Article
Publication date: 10 July 2017

Tung-Hsuan Wan, Yun-Shu Hsu, Jehn-Yih Wong and Shin-Hao Liu

Human capital is the most important determinant of the Hospitality industry’s success. Executive chefs should be skilled in both management and culinary arts, in addition to…

1884

Abstract

Purpose

Human capital is the most important determinant of the Hospitality industry’s success. Executive chefs should be skilled in both management and culinary arts, in addition to ensuring the success of the entire hospitality division. The study aims to understand the competencies of executive chefs in international tourist hotels in Taiwan.

Design/methodology/approach

Literature review and behavioral event interviews were conducted with ten executive chefs and executive sous chefs. The modified Delphi method verified the results using 15 experts.

Findings

A competency framework was created, with four quadrants – managerial, operational, behaviors and skills – to classify executive chefs’ competencies. Each competency was further divided into sub-competencies – culinary research, emotional control, negotiation skills, job guidance and proactive thinking ability – for 25 items. Quadrants I and II are hard competencies that can be improved through education and training, whereas the third and fourth are soft competencies that require more time for development in workers.

Practical implications

The two-step study developed a competency framework with a practical reference value. The study results could be utilized by human resources managers during their companies’ training, recruitment, selection and promotion.

Originality/value

Besides the Delphi method, a deep behavioral event interview that enabled determining critical competencies was also used to collect data. The results obtained could be used to structure schools’ curricula. Collaborations between the hospitality industry and schools could help develop better curricula and training plans to maximize the availability of educational resources.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 7
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 7 May 2020

Jingyuan Wan, Yun Le, Ge Wang, Nini Xia and Xiaoxue Liu

Following the call to explore what leadership theory could be applicable in temporary organizations, the purpose of this study was to develop an integrative model linking the…

1208

Abstract

Purpose

Following the call to explore what leadership theory could be applicable in temporary organizations, the purpose of this study was to develop an integrative model linking the effects of paternalistic leadership styles (i.e. authoritarian, benevolent and moral) on the behavioral integration (BI) of top management teams (TMTs) in megaproject settings.

Design/methodology/approach

The performance of the research model was tested based on empirical data collected from a sample of 43 megaproject TMTs.

Findings

The results show that the moral leadership style can significantly stimulate the BI of TMTs, whereas authoritarian leadership has a negative impact and benevolent leadership has no significant impact. Furthermore, trust in leader plays a partial mediating role between paternalistic leadership and BI, and the power distance value of TMT positively moderates the links between authoritarian and moral leadership styles and BI.

Research limitations/implications

The TMT sample was drawn from China's megaprojects, most of which have global influence (e.g. Hong Kong–Zhuhai–Macao Bridge and Shanghai Expo), but the sampling approach limits the generalizability of the research findings to other contexts.

Originality/value

This study introduces the concept of BI into the realm of megaproject management and provides a novel perspective (i.e. paternalistic leadership) for exploring its antecedents. The findings, therefore, contribute to the literature by broadening the megaproject management research with a microfoundation perspective and by extending the extant paternalistic leadership in the context of temporary organizational settings.

Details

International Journal of Managing Projects in Business, vol. 13 no. 5
Type: Research Article
ISSN: 1753-8378

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Article
Publication date: 24 December 2024

Keng-Boon Ooi, Alex Koohang, Eugene Cheng-Xi Aw, Tat-Huei Cham, Cihan Cobanoglu, Charles Dennis, Yogesh K Dwivedi, Jun-Jie Hew, Heather Linton Kelly, Laurie Hughes, Chieh-Yu Lin, Anubhav Mishra, Ian Phau, Ramakrishnan Raman, Marianna Sigala, Yun-Chia Tang, Lai-Wan Wong and Garry Wei-Han Tan

The launch of ChatGPT has brought the large language model (LLM)-based generative artificial intelligence (GAI) into the spotlight, triggering the interests of various…

129

Abstract

Purpose

The launch of ChatGPT has brought the large language model (LLM)-based generative artificial intelligence (GAI) into the spotlight, triggering the interests of various stakeholders to seize the possible opportunities implicated by it. Nevertheless, there are also challenges that the stakeholders should observe when they are considering the potential of GAI. Given this backdrop, this study presents the viewpoints gathered from various subject experts on six identified areas.

Design/methodology/approach

Through an expert-based approach, this paper gathers the viewpoints of various subject experts on the identified areas of tourism and hospitality, marketing, retailing, service operations, manufacturing and healthcare.

Findings

The subject experts first share an overview of the use of GAI, followed by the relevant opportunities and challenges in implementing GAI in each identified area. Afterwards, based on the opportunities and challenges, the subject experts propose several research agendas for the stakeholders to consider.

Originality/value

This paper serves as a frontier in exploring the opportunities and challenges implicated by the GAI in six identified areas that this emerging technology would considerably influence. It is believed that the viewpoints offered by the subject experts would enlighten the stakeholders in the identified areas.

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