Udechukwu Ojiako, Thanos Papadopoulos, Chonnikarn Thumborisuthi and Yun Fan Yang
This paper aims to examine how project managers frame variability for categorised risk factors on enterprise resource planning (ERP) projects.
Abstract
Purpose
This paper aims to examine how project managers frame variability for categorised risk factors on enterprise resource planning (ERP) projects.
Design/methodology/approach
Weighting and selection of the risk factors was undertaken based on an analysis of data (using PASW17), obtained from a random sample of 307 ERP project managers working in Thailand.
Findings
The findings suggest that: framing of variability for categorised risk factors in ERP projects is not necessarily culturally bound; both “internal” and “external” risk factors did have a strong impact on ERP project success; and the impact of the degree of inter‐relationships between critical risk and success factors may influence the success of a ERP project.
Practical implications
The authors anticipate that the results will stimulate future research in this area as well as raise the profile of critical success factors for ERP implementation, particularly in developing countries.
Originality/value
The study contributes to a better understanding of the viewpoint of consultants on critical success factors for ERP implementation in the context of a developing country.
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Mohammad M. Rahman, Philip J. Rosenberger, Jin Ho Yun, Mauro José de Oliveira and Sören Köcher
Insights into how fan experience can be used to cultivate football (soccer) fan loyalty are limited. Based on the stimulus–organism–response (S-O-R) paradigm, this study develops…
Abstract
Purpose
Insights into how fan experience can be used to cultivate football (soccer) fan loyalty are limited. Based on the stimulus–organism–response (S-O-R) paradigm, this study develops and tests a theoretical model investigating the effects of football-game socialisation, team interest, football interest and transaction satisfaction (stimuli) on fanship and cumulative satisfaction (organism), and subsequently, attitudinal loyalty and behavioural loyalty (response). National culture was a moderator.
Design/methodology/approach
A self-administered online survey collected data from a convenience sample of 762 football fans from Brazil, China and Germany.
Findings
The PLS-SEM results support the S-O-R based model, indicating that football fan-loyalty behaviours are determined by fanship and cumulative satisfaction with the team. Fan experiences, in turn, are also found to be influenced by fan perceptions relating to socialisation, team interest, football interest and transaction satisfaction—elements over which the football team's management may exert some degree of control. Some national cultural differences were found, with three of the model's 12 structural paths significantly different for Germany vis-à-vis Brazil.
Originality/value
This study advances the authors’ understanding of the significance of socialisation and fan-interest factors for football, providing evidence supporting the role of the fan experience and service-consumption stimuli related to those game experiences as significant drivers (stimuli) of the fan's affective (fanship) and cognitive states (cumulative satisfaction). This study enriches the limited body of evidence on fanship's role as a driver of attitudinal and behavioural loyalty. Finally, the multi-country study partially supports the moderation effect of national culture.
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Tzu-Yi Kao, Ming-Hsien Yang, Ji-Tsung Ben Wu and Ya-Yun Cheng
This study aims to develop a process model to facilitate enterprises’ co-creating value with consumers through social media.
Abstract
Purpose
This study aims to develop a process model to facilitate enterprises’ co-creating value with consumers through social media.
Design/methodology/approach
Drawing on the concepts of internet-based co-creation and collective action theory, this study outlines a five-stage model (Interact-Engage-Propose-Act-Realize, IEPAR) of utilizing social media to co-create with consumers, enriches the model through in-depth interviews with industry experts and briefly illustrates how it can be applied in practice using a service firm case.
Findings
This study clarifies the co-creation process in the social media environment. For each of the process’s five stages, the objectives to be accomplished by the social media operator and the means to complete the objectives are illustrated.
Research limitations/implications
This study illustrated the proposed model with a representative service firm. Future study may refine the model by gathering additional data from real implementations to improve its effectiveness in practice.
Practical implications
This study suggests how an enterprise can construct a consumer co-creation platform from a managerial perspective. The proposed model can serve as a reference that enterprises can implement to increase customer value through co-creation using social media.
Originality/value
Enterprises have begun to notice the power of serving as a platform for co-creating value with consumers. However, it is seldom related to literature. The proposed model of the co-creation process in the social media environment can supplement past research.
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Xiaojie Xu and Yun Zhang
With the rapid-growing house market in the past decade, the purpose of this paper is to study the important issue of house price information flows among 12 major cities in China…
Abstract
Purpose
With the rapid-growing house market in the past decade, the purpose of this paper is to study the important issue of house price information flows among 12 major cities in China, including Shanghai, Beijing, Xiamen, Shenzhen, Guangzhou, Hangzhou, Ningbo, Nanjing, Zhuhai, Fuzhou, Suzhou and Dongguan, during the period of June 2010 to May 2019.
Design/methodology/approach
The authors approach this issue in both time and frequency domains, latter of which is facilitated through wavelet analysis and by exploring both linear and nonlinear causality under the vector autoregressive framework.
Findings
The main findings are threefold. First, in the long run of the time domain and for timescales beyond 16 months of the frequency domain, house prices of all cities significantly affect each other. For timescales up to 16 months, linear causality is weaker and is most often identified for the scale of four to eight months. Second, while nonlinear causality is seldom determined in the time domain and is never found for timescales up to four months, it is identified for scales beyond four months and particularly for those beyond 32 months. Third, nonlinear causality found in the frequency domain is partly explained by the volatility spillover effect.
Originality/value
Results here should be of use to policymakers in certain policy analysis.
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Mu-ming Hao, Wen-jing Yang, Heng-chao Cao, Lu-shuai Xu, Yun-lei Wang and Yong-fan Li
The purpose of this paper is to investigate the dynamic characteristics of a spiral groove liquid film seal considering the effect of cavitation.
Abstract
Purpose
The purpose of this paper is to investigate the dynamic characteristics of a spiral groove liquid film seal considering the effect of cavitation.
Design/methodology/approach
A mathematical model of a spiral groove liquid film seal was established based on the mass-conserving Jakobsson–Floberg–Olsson cavitation boundary condition. The film rupture and film reformation boundaries were assumed to be unchanged under infinitesimal perturbation conditions. Governing equations under steady and perturbed states were solved by the finite element method, and then the dynamic characteristics of the spiral groove liquid film seal were theoretically investigated considering the effect of cavitation.
Findings
The results indicate that dynamic coefficients considering cavitation are smaller than those neglecting cavitation. The difference value is consistent with the change in cavitation area. The liquid film seal does not suffer axial instability whether considering cavitation, but its angular instability is more likely to occur when cavitation is considered.
Originality/value
For liquid lubricated non-contacting mechanical seals, the dynamic characteristics considering cavitation are investigated. The results are expected to provide a theoretical basis for improving the design method of liquid film seals.
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Jung-Kuei Hsieh, Werner H. Kunz and Ai-Yun Wu
This study aims to investigate the factors that affect an audience's purchase decisions on a new type of social media, namely live video streaming platforms.
Abstract
Purpose
This study aims to investigate the factors that affect an audience's purchase decisions on a new type of social media, namely live video streaming platforms.
Design/methodology/approach
This study is based on data from an online survey providing 488 valid responses. These responses are used to test the research model by employing partial least squares (PLS) modeling.
Findings
Three antecedents (consumer competitive arousal, gift design aesthetics and broadcaster's image) influence the audience's purchase decisions (impulse buying and continuous buying intention). Chinese impression management (mianzi) acts as a moderator. Self-mianzi, mutual mianzi and other mianzi (i.e. three subtypes of mianzi) moderate the effects of consumer competitive arousal, gift design aesthetics and broadcaster's image on impulse buying.
Practical implications
The findings encourage practitioners developing marketing strategies for live video streaming platforms in the Chinese cultural context to consider peer influence, gift appearance, broadcaster's image and mianzi.
Originality/value
Drawing on the community gift-giving model and face-negotiation theory, this study provides an integrated research model to investigate a new type of social media (live video streaming). It offers insight into virtual gifting behaviors by confirming the effects of three antecedents on the audience's purchase decisions, with mianzi acting as a moderator.
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Xiaojie Xu and Yun Zhang
This study aims to investigate dynamic relationships among residential housing price indices of ten major Chinese cities for the years 2005–2021.
Abstract
Purpose
This study aims to investigate dynamic relationships among residential housing price indices of ten major Chinese cities for the years 2005–2021.
Design/methodology/approach
Using monthly data, this study uses vector error correction modeling and the directed acyclic graph for characterization of contemporaneous causality among the ten indices.
Findings
The PC algorithm identifies the causal pattern and the Linear Non-Gaussian Acyclic Model algorithm further determines the causal path, from which this study conducts innovation accounting analysis. Sophisticated price dynamics are found in price adjustment processes following price shocks, which are generally dominated by the top tiers of cities.
Originality/value
This study suggests that policies on residential housing prices in the long run might need to be planned with particular attention paid to these top tiers of cities.
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Chen-Yu Lin, Yun-Siou Chen and Yan-Shouh Chen
The purpose of this paper is to explore censorship on popular music in Taiwan and how the practices have influenced the consumption and production of music in the post-martial law…
Abstract
Purpose
The purpose of this paper is to explore censorship on popular music in Taiwan and how the practices have influenced the consumption and production of music in the post-martial law period.
Design/methodology/approach
Through adopting grounded theory with snowball sampling and ethnographic methods, this paper will interview music audiences and musicians as well as analyze recent censorship cases to develop a more comprehensive understanding of the topic.
Findings
Institutional and corporate self-censorship has a noteworthy influence on popular music in post-marital law Taiwan. Cross-strait relations still are a key tension that triggers censorship but the form has been shifting.
Originality/value
This study draws on both the complexity of censorship by case studies and the audience's perception of music in everyday life.
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Yanhui Hou, Fan Meng, Jiakun Wang and Yun Li
Under the background of coexistence of information overload and information fragmentation, it is of great significance to identify influencing factors and reveal the evolution…
Abstract
Purpose
Under the background of coexistence of information overload and information fragmentation, it is of great significance to identify influencing factors and reveal the evolution logic of public opinion for public opinion governance.
Design/methodology/approach
Taking 24 hot social events as research cases, firstly, the evolution process of public opinion was divided into initial stage and response stage. Secondly, eight antecedent variables were extracted for qualitative comparative analysis of fuzzy sets. Finally, the configuration path of public opinion evolution results was summarized.
Findings
The research showed that compared with the initial stage, the influencing factors in the reaction stage played a key role in the continuous evolution of public opinion. The influencing factors in the initial stage and response stage played an indispensable role in promoting the evolution of public opinion to calm down.
Practical implications
This research can provide reference for regulators to timely grasp the initiative, discourse power and leadership of public opinion development.
Originality/value
Research on the two-stage configuration path of public opinion evolution is helpful to clarify the key factors affecting the evolution trend of online public opinion of hot events.
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This study developed a new interpretation of the attitude contagion theory, with the information adoption model (IAM) as the theoretical basis. A review of electronic…
Abstract
Purpose
This study developed a new interpretation of the attitude contagion theory, with the information adoption model (IAM) as the theoretical basis. A review of electronic word-of-mouth studies was conducted by using informational and individual determinants to develop an integrated empirical model that identified the antecedents and consequences of consumer attitude toward online reviews.
Design/methodology/approach
This study recruited 750 members of Facebook beauty fan pages in Taiwan and used the structural equation model to test research hypotheses.
Findings
Results revealed that perceived “ electronic word-of mouth (eWOM) credibility of online reviews” and “product involvement” could be used to explain the effects of attitude toward online reviews. Regarding the attitude contagion effect, the effect of “attitude toward online review” on both “attitude toward a product” and “attitude toward a brand” is stronger than that on “eWOM adoption.”
Originality/value
This paper provides valuable insights into the antecedents, consequences and mediating mechanisms that determine consumer attitude toward online reviews.