Chunxiao Li, Yun Fan and Yue Zhang
Based on the self-concept perspective, the purpose of this paper is to explore the process of working mothers who conduct job crafting to build new role identities and…
Abstract
Purpose
Based on the self-concept perspective, the purpose of this paper is to explore the process of working mothers who conduct job crafting to build new role identities and self-efficacy, which ultimately affects work-to-family enrichment. The paper further explores the moderating role of inclusive leadership.
Design/methodology/approach
The authors collected data at two time points. The sample for the study consisted of 216 professional working mothers in China who returned to work after the birth of their first child.
Findings
Results show that working mothers' job crafting had a positive effect on work-to-family enrichment. In addition, working mothers' role identity and role self-efficacy played mediating roles between the links. Finally, inclusive leadership moderates the indirect effect of task crafting and relational crafting on work-to-family enrichment through role identity and role self-efficacy. The positive indirect relationships are stronger in high levels of inclusive leadership.
Practical implications
The employers should provide opportunities, support, and freedom for working mothers to craft their jobs according to their individual demands for better self and home outcomes.
Originality/value
This study focuses on the job crafting of working mothers. The authors extend the consequences of job crafting to the nonwork domain. In addition, this study uncovers the influence of job crafting from the perspective of self-concept (i.e. role identity and role self-efficacy). Furthermore, the authors demonstrate the moderating role played by inclusive leadership in this process.
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Mohammad M. Rahman, Philip J. Rosenberger, Jin Ho Yun, Mauro José de Oliveira and Sören Köcher
Insights into how fan experience can be used to cultivate football (soccer) fan loyalty are limited. Based on the stimulus–organism–response (S-O-R) paradigm, this study develops…
Abstract
Purpose
Insights into how fan experience can be used to cultivate football (soccer) fan loyalty are limited. Based on the stimulus–organism–response (S-O-R) paradigm, this study develops and tests a theoretical model investigating the effects of football-game socialisation, team interest, football interest and transaction satisfaction (stimuli) on fanship and cumulative satisfaction (organism), and subsequently, attitudinal loyalty and behavioural loyalty (response). National culture was a moderator.
Design/methodology/approach
A self-administered online survey collected data from a convenience sample of 762 football fans from Brazil, China and Germany.
Findings
The PLS-SEM results support the S-O-R based model, indicating that football fan-loyalty behaviours are determined by fanship and cumulative satisfaction with the team. Fan experiences, in turn, are also found to be influenced by fan perceptions relating to socialisation, team interest, football interest and transaction satisfaction—elements over which the football team's management may exert some degree of control. Some national cultural differences were found, with three of the model's 12 structural paths significantly different for Germany vis-à-vis Brazil.
Originality/value
This study advances the authors’ understanding of the significance of socialisation and fan-interest factors for football, providing evidence supporting the role of the fan experience and service-consumption stimuli related to those game experiences as significant drivers (stimuli) of the fan's affective (fanship) and cognitive states (cumulative satisfaction). This study enriches the limited body of evidence on fanship's role as a driver of attitudinal and behavioural loyalty. Finally, the multi-country study partially supports the moderation effect of national culture.
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Udechukwu Ojiako, Thanos Papadopoulos, Chonnikarn Thumborisuthi and Yun Fan Yang
This paper aims to examine how project managers frame variability for categorised risk factors on enterprise resource planning (ERP) projects.
Abstract
Purpose
This paper aims to examine how project managers frame variability for categorised risk factors on enterprise resource planning (ERP) projects.
Design/methodology/approach
Weighting and selection of the risk factors was undertaken based on an analysis of data (using PASW17), obtained from a random sample of 307 ERP project managers working in Thailand.
Findings
The findings suggest that: framing of variability for categorised risk factors in ERP projects is not necessarily culturally bound; both “internal” and “external” risk factors did have a strong impact on ERP project success; and the impact of the degree of inter‐relationships between critical risk and success factors may influence the success of a ERP project.
Practical implications
The authors anticipate that the results will stimulate future research in this area as well as raise the profile of critical success factors for ERP implementation, particularly in developing countries.
Originality/value
The study contributes to a better understanding of the viewpoint of consultants on critical success factors for ERP implementation in the context of a developing country.
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Pınar Özbilen, Alev Özer Torgalöz and Sevgin Batuk Ünlü
This chapter aims to investigate sentiments of blue-collar workers, specifically couriers, during Covid-19 pandemic. Data are collected from the online review posting platform…
Abstract
This chapter aims to investigate sentiments of blue-collar workers, specifically couriers, during Covid-19 pandemic. Data are collected from the online review posting platform, where employees and previous employees of a Turkish delivery company posted their comments on the company as an employer. The results reveal that there are mainly four topics on which the reviewers discuss: work environment, compensation, salary and working hours, and lay-off procedures. The analyses indicate that the most discussed topic is compensation, while the most negative sentiments appear to be on lay-off procedures.
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Qian Zhou, Shuxiang Wang, Liya Wang and Wei Xu
Open innovation platform has become an effective field through which enterprises can acquire valuable knowledge for incremental and breakthrough innovation. However, as more…
Abstract
Purpose
Open innovation platform has become an effective field through which enterprises can acquire valuable knowledge for incremental and breakthrough innovation. However, as more entities join the innovation platform, the knowledge activities in the platform ecosystem are now facing higher complexity and vulnerability due to the differences in the knowledge demands as well as conflicting interest claims of participants. The lack of mature governance mechanisms has caused opportunistic behaviors like knowledge infringement, leakage and hiding, which seriously hinder the in-depth knowledge sharing and effective utilization. What’s more, the enthusiasm for collaborative innovation also reduced among multi-subjects. Therefore, the purpose of this study is to improve platform participants’ innovation ambidexterity under the guidance of scientific design of platform knowledge governance mechanisms through improved knowledge transformation processes.
Design/methodology/approach
Therefore, based on knowledge governance theory and knowledge transformation model (SECI, socialization-externalization-combination-internalization), the study explored the influence of relationship and contractual knowledge governance on the innovation ambidexterity of platform participants through the mediation effect of knowledge transformation. To better analyze complex causal relationships among variables and the chain multiple mediation effect, structural equation modeling is used, coupled with bootstrap analysis verification.
Findings
Platform contractual governance and relationship governance can positively influence the innovation ambidexterity of participants through knowledge trading and reuse, as well as through knowledge sharing and creation. The findings not only contribute to optimizing the effectiveness of knowledge activities on digital platforms but also provide empirical evidence and practical insights to support enterprises’ incremental and breakthrough innovation according to their own knowledge bases.
Practical implications
The findings offer valuable insights for providing decision-making guidance not only for platform-leading enterprises but also for individual and enterprise users on effectively using open innovation platforms to conduct knowledge seeking, trading or sharing and knowledge reuse or creation to enlarge the incremental innovation value and to trigger breakthrough innovation value in their product and technology developments.
Social implications
Through diverse knowledge governance mechanisms, platform-leading enterprises do not only act as “economic agents” with private attributes to reduce knowledge asymmetry in the public trading market, diffuse knowledge broadly and mitigate cooperation costs to increase economic value; they also serve as “social actors” for multilateral participants to increase the cohesion of knowledge sharing and creation to provide sustainable knowledge fuel for the higher level of breakthrough innovation. Overall, knowledge arrangement efficiency can be optimized, and breakthrough innovation value can be activated in a well-governed platform, gradually escaping the diminishing marginal benefits of exploitative innovation.
Originality/value
This study has extended the views of the knowledge transformation model under the platform context and proposed dualistic knowledge transformation pathways, named “tacit knowledge socialization” and “explicit knowledge combination,” respectively. Besides, it discovered that under the contractual and relationship knowledge governance mechanisms’ guiding, participants in open innovation platforms may choose different knowledge searching and exchange ways according to their knowledge needs and thus trigger the different knowledge transform process. Then, “tacit knowledge socialization” transformation can show larger positive impact on breakthrough innovation, while “explicit knowledge combination” transformation makes larger impact on incremental innovation.
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Galina Berjozkina and Rasoul Karami
The paper aims to explore the potential for using 3D printing technology as a more sustainable tool in various areas of the tourism and hospitality industry in Cyprus.
Abstract
Purpose
The paper aims to explore the potential for using 3D printing technology as a more sustainable tool in various areas of the tourism and hospitality industry in Cyprus.
Design/methodology/approach
For the purpose of this study, qualitative research was conducted to explore the potential for 3D printing technology deployment in Cyprus and specifically in tourism and hospitality settings. Interviews were conducted with industry professionals and practitioners using a snowball sampling method.
Findings
The tourism and hospitality industry currently uses 3D printing technology mainly to assist with the restoration of cultural heritage, sites but there is significant potential to implement 3D printing more widely in support of other building work, souvenirs and food items.
Originality/value
The paper explores current applications and the wider potential for using 3D technology in building, restoration of cultural heritage, souvenirs and food-related printing that together could contribute to a more sustainable tourism and hospitality industry in Cyprus.
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To provide information about latest product developments to address and take away the fear of whisker formation on pure immersion tin surface finishes on PCBs.
Abstract
Purpose
To provide information about latest product developments to address and take away the fear of whisker formation on pure immersion tin surface finishes on PCBs.
Design/methodology/approach
This paper summarises the latest findings on whisker formation of pure tin surface finishes and describes an effective methodology for whisker suppression in combination with other benefits for the use of this new immersion tin generation.
Findings
Whisker formation is a typical feature of pure tin when coated, e.g. on copper and is a threat to the PCB industry, because of the risks of shortcuts involved. The main driving force for whiskers is an accumulation of internal stress created by diffusion at the boundary of copper and tin. A nano layer deposited from an organic metal‐based pre‐dip significantly reduces the diffusion by creating a unique sandwich layer with smooth concentration gradients. A drastic reduction of diffusion and stress was found, eliminating the driving force for whisker formation and prolonging the layer's shelf life and temperature stability at the same time.
Practical implications
Whenever whisker formation on immersion tin is regarded as a potential risk, e.g. by OEMs, a whisker‐reduced process is available and should be chosen to meet the market's specifications.
Originality/value
This paper takes the edge off the whisker threat discussions, leading to a hesitant implementation of immersion tin surface finish technology for PCBs, which disregard its excellent features with respect to future lead‐free soldering. Whisker‐reduced immersion tin is a viable and preferable alternative solderable surface finish for the lead‐free era.
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Traditional sports have seen declining participation at many levels, with football being no different. This is occurring at a time when emergent technologies present new…
Abstract
Purpose
Traditional sports have seen declining participation at many levels, with football being no different. This is occurring at a time when emergent technologies present new challenges, particularly to the crucial yet ignored cohort of millennials. Without meeting the needs of millennials, football cannot be successful in the future. This research seeks to understand how millennial football fandom (sport, not team) in Australia impacts football participation, whilst empirically examining the impact of football video games (FVGs).
Design/methodology/approach
Survey data are collected from online groups, forums and social media pages of Australian football (soccer) fans. Quantitative analysis of millennial fandom and its influence on football participation (for the first time demarcated into play and engagement) is undertaken, including the moderating influence of time spent playing FVGs, amidst covariate influences of age and number of children.
Findings
Results highlight the multi-dimensionality of millennial football fandom in Australia, reveal the typical hours spent playing football across a range of participation types (including play and engagement), support fan involvement’s influence on engagement with football, establish that a desire to interact with other football fans manifests in playing more football, specify how playing FVGs moderates these relationships, supports the covariate influences of age and evidences that playing FVGs does not hamper football play.
Originality/value
This is the first study to examine millennial fans of football (the sport, not tied to a club) and the influence of fandom on football participation. By separating football participation into two forms, play and engagement, we highlight discrete influences, whilst evaluating for the first time the moderating influence of the time millennials spend playing FVGs. For sport managers and administrators, these are important findings to facilitate better segmentation, recruitment, retention and participation, each with broader societal health benefits. This is undertaken in Australia where football is not a dominant code, relegating fandom to a niche, thus revealing important findings for sports and business management.
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Jin Ho Yun, Philip J. Rosenberger and Kristi Sweeney
The purpose of the paper is to contribute to the extant sport marketing literature by positing fan engagement, team brand image and cumulative fan satisfaction with the team as…
Abstract
Purpose
The purpose of the paper is to contribute to the extant sport marketing literature by positing fan engagement, team brand image and cumulative fan satisfaction with the team as factors influencing attitudinal and behavioural soccer (football) fan loyalty, with enduring involvement with the team as a moderator.
Design/methodology/approach
A convenience sample of Australian A-League soccer fans completed a paper-and-pencil, self-administered survey to evaluate their team on the focal constructs. A total of 207 participants were recruited from a major Australian east-coast university.
Findings
Using partial least squares-structural equation modelling (PLS-SEM), the study found that fan engagement influences both team brand image and cumulative fan satisfaction, while team brand image also influences cumulative fan satisfaction, and both of these constructs influence attitudinal loyalty and behavioural loyalty. The moderating role of enduring involvement was also found for two relationships: team brand image → attitudinal loyalty and team brand image → behavioural loyalty, along with a mediating role of attitudinal loyalty.
Originality/value
This study increases our understanding of the reasons why soccer fans are committed to and exhibit fan-related behaviours for a team, thus contributing to the sports-marketing literature on the relationships amongst fan engagement, team brand image, cumulative fan satisfaction, attitudinal loyalty and behavioural loyalty, along with the moderating role of enduring involvement. The findings also assist sports-marketing practitioners to formulate more effective, fan-centric marketing-communication strategies leading to a larger loyal fan base.
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Endzhe Latypova and Hirotaka Matsuoka
While the tournament format is common within organized sports, little is known about the supporting behavior of tournament event fans. The defeat of the supported team and its'…
Abstract
Purpose
While the tournament format is common within organized sports, little is known about the supporting behavior of tournament event fans. The defeat of the supported team and its' subsequent elimination could influence how fans associate themselves with the event. Hence, the present study aims to investigate the fans' responses to the favorite team's elimination at a knockout tournament focusing on whether they are willing to continue following the event and choose another team to support.
Design/methodology/approach
In this paper fans' temporal switching behavior was explored in relationships with fans' identification with geographic area, sport itself and teams. The audience watching the Japanese National High School Baseball Championship was targeted for the online survey in March 2020, resulting in the final sample of 502 (287 observations used for reliability and validity tests).
Findings
Independent sample t-tests and logistic regression were employed in the study. 80% of respondents intended to continue following the tournament, which was associated with a higher attachment to sports. Place attachment by itself was not associated with the intention to continue. Most of the respondents who chose a certain team to support after the favorite team's elimination have retained their pattern of choosing the team (63.9%). Interestingly, fans with higher place attachment not only choose to continue following the tournament after their prefectural team's elimination but were willing to support another team from the same region.
Originality/value
This is one of the first papers providing evidence of tournament fan behavior and temporal switching.