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Article
Publication date: 7 January 2025

Yun Dong, Alice H.Y. Hon and Jian Tian

This study aims to use psychological contract theory to explore the substantial impact of illegitimate tasks on the well-being of hospitality employees. It also examines the…

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Abstract

Purpose

This study aims to use psychological contract theory to explore the substantial impact of illegitimate tasks on the well-being of hospitality employees. It also examines the mediating role of psychological contract breach and the moderating role of employee emotional intelligence within the proposed moderated mediation model.

Design/methodology/approach

Data were collected from 338 hospitality employees in Guangdong, China, and the hypotheses were examined through hierarchical regression analysis.

Findings

The results revealed that illegitimate tasks could negatively impact employee well-being through psychological contract breach. Furthermore, employee emotional intelligence was confirmed as a critical moderator that buffers the negative impact of illegitimate tasks on psychological contract breach.

Originality/value

This research offers novel insights into the dynamics affecting hospitality employee well-being by framing illegitimate tasks within psychological contract theory. It identifies the critical conditions under which employees’ well-being is impacted, thus broadening the understanding of employee–organization interactions.

Details

Chinese Management Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 7 January 2025

Bao Cheng, Mengye Chen and Yun Dong

Illegitimate tasks are pervasive in organizations, presenting a challenge for employees to mitigate their impact. However, despite their significance, there has been limited…

47

Abstract

Purpose

Illegitimate tasks are pervasive in organizations, presenting a challenge for employees to mitigate their impact. However, despite their significance, there has been limited research on when and how employees can adapt to these tasks successfully. To address this gap, this study aimed to discover the relationship between illegitimate tasks and adaptive performance, drawing upon the job demands-resources theory. Specifically, this study aimed to examine the moderating role of general self-efficacy and the mediating roles of employee problem-focused and emotion-focused coping.

Design/methodology/approach

To examine our hypotheses, we conducted a time-lagged survey, comprising 3 waves and involving 313 employees from twenty enterprises situated in Guangzhou and Sichuan, China. Ordinary least squares (OLS) was adopted to examine our hypotheses.

Findings

Our results suggested that general self-efficacy played a crucial role in determining how employees would cope with illegitimate tasks and their subsequent adaptive performance when confronted with illegitimate tasks. Notably, employees who possess high levels of general self-efficacy utilize problem-focused coping, improving adaptive performance in handling illegitimate tasks. Conversely, employees who possess low levels of general self-efficacy rely on emotion-focused coping, leading to lower levels of adaptive performance.

Originality/value

This research contributes to the literature on illegitimate tasks by uncovering when and how such tasks can either promote or hinder adaptive performance. These findings offer practical insights into ways to assist employees in managing illegitimate tasks effectively.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 28 December 2020

Yun Dong Yeo and Seung-Hyun (Sean) Lee

The purpose of this paper is to examine how the risk of war aroused by North Korea’s threatening actions trigger strategic responses from US multinational enterprises (MNEs…

484

Abstract

Purpose

The purpose of this paper is to examine how the risk of war aroused by North Korea’s threatening actions trigger strategic responses from US multinational enterprises (MNEs) operating in South Korea. The authors compare two competing perspectives of real options and risk diversification to see which prevails when US MNEs are facing risk of war.

Design/methodology/approach

The authors hand collected news articles regarding North Korea’s threatening actions that may trigger strategic responses from MNEs operating in South Korea. The authors use archival data of US MNEs to verify our results.

Findings

Empirical tests of the two competing perspectives reveal that US MNEs adopt the risk diversification strategy when threatened by the risk of war. However, as MNEs have more available foreign markets outside the host country that is at risk of war, MNEs tend to take an operational flexibility approach more seriously and shift their productions to the remaining global operations. The ownership structure of the subsidiary does not appear to have significant effect on US MNEs’ strategic risk management.

Originality/value

This paper compares two perspectives, namely, real options and risk diversification, to observe how US MNEs treat their subsidiaries when facing risk of war in South Korea.

Details

Multinational Business Review, vol. 29 no. 4
Type: Research Article
ISSN: 1525-383X

Keywords

Case study
Publication date: 14 December 2022

Caleb Huanyong Chen, Yuen Wah Li, Allan K.K. Chan and Yilin Huang

This case provides detailed information about digital technologies and business practices that may help offline retailers catch up with the trend of new retail. After studying the…

Abstract

Learning outcomes

This case provides detailed information about digital technologies and business practices that may help offline retailers catch up with the trend of new retail. After studying the case and working on the assignment questions, students will be able to:▪ Understand new features of smart cash registers, including facial-recognition payment, purchase-sales-inventory management, customer profile and store management, which all are important for the long-term development of the retail business in the age of “new retail”.▪ Identify opportunities, practices and impacts of digital technologies, such as big data and artificial intelligence, on contemporary retail businesses.▪ Identify problems of traditional retail and suggest solutions by applying the concepts and tools learned above.▪ Apply digital marketing approaches and tools (e.g., social media, livestreaming and online word-of-mouth) to design marketing campaigns; students should include basic elements such as the 6Ms for effective marketing communications (market, mission, message, media, money and measure).

Case overview/synopsis

This case describes difficult situations facing Leo Shoudong Pan, the founder and CEO of Yun Dong Jia Technologies Co Ltd (YDJ), in marketing communications. With a motto of “Making it easy to open stores anywhere”, YDJ develops and sells smart cash registers, which provide a self-developed operating system and cloud computing services. Pan targets small and micro retailers, who are technology laggards when digital transitions had swept the world. His goal is to build a network of 100,000 pieces of smart cash registers across China, but he has only sold 8,000 pieces since he founded YDJ in 2016. He must make a breakthrough in the business. To drive leads and sales, he feels the urgency of conducting effective marketing communications with target customers and enhance their understanding on the value that YDJ creates for them. Monetary incentives are tangible but not yet fully demonstrated YDJ’s value. With the traditional retail approach, brick-and-mortar stores, especially those small-scaled ones, are not able to meet the market change; instead, they must adopt digital techniques to catch up with the trend of new retail, which is necessary for a long-term business development rather than just a temporary measure during the Covid-19 pandemic. Pan must craft more compelling messages. What customer value should be chosen as incentives to motivate the target market? How to conduct effective marketing communications correspondingly?

Complexity academic level

Senior undergraduate; Postgraduate; MBA; EMBA.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 8: Marketing.

Article
Publication date: 11 July 2008

Byung‐Jun Lee, Byoung‐Kuk Kim, Yun‐Hyun Cho, Yon‐Do Chun and Dae‐Hyun Koo

The purpose of this paper is to present the performance characteristics analysis of a new type axial flux permanent magnet (AFPM) machine according to the geometric structure of…

657

Abstract

Purpose

The purpose of this paper is to present the performance characteristics analysis of a new type axial flux permanent magnet (AFPM) machine according to the geometric structure of rotor such as permanent magnet dimension, the air‐gap length and so on.

Design/methodology/approach

The 3D finite element method (FEM) is used to analyse electromagnetic fields with the aid of an ANSYS software package. The FEM is based on the magnetic vector potential and the governing equation can be obtained from the Maxwell equation. Using the dynamometer system, the characteristics of the AFPM machine were estimated according to load torque.

Findings

The AFPM machine characteristics with static torque, cogging torque and flux density according to rotor geometric dimensions are analyzed using a 3D FEM software package. And then, the prototype of an AFPM machine and several rotors with different PM structure are manufactured and tested. Resulting from the experiment, the characteristics such as EMF waveform, speed and efficiency curves according to load torque, and efficiency curves according to PM thickness, are obtained. The measured performance results verified the overhang effects and improved the efficiency of the motor.

Originality/value

The paper proposes a new type AFPM machine structure with T‐shape teeth and laminated back yoke and two types of rotor with fan‐shaped permanent magnets. It presents the results of characteristics of the proposed AFPM machine throughout the simulation and experiment.

Details

COMPEL - The international journal for computation and mathematics in electrical and electronic engineering, vol. 27 no. 4
Type: Research Article
ISSN: 0332-1649

Keywords

Article
Publication date: 12 October 2012

Yi Dongyun, Zhou Run, Yu Ning‐li, Zhao Cheng‐li and Yao Jing

The purpose of this paper is to find the event memory characteristics hidden in trade data.

1588

Abstract

Purpose

The purpose of this paper is to find the event memory characteristics hidden in trade data.

Design/methodology/approach

First, historical trade data are analyzed to define the events described by multi‐dimensional characteristic variables. The variables containing information are employed to build the event description patterns. Furthermore, a search engine is developed for calendar events, which can search for events in historical data and produce a collection of events. The search engine also extracts relevant system reaction phenomena described by trend distribution for each event pattern. Finally, both event patterns and system reactions construct the episodic memory model.

Findings

The event patterns and the system reactions are used to define the episodic memory model. The search methods for the episodic memory model obtained from trade data set are given.

Research limitations/implications

Accessibility and availability of data are the main limitations affecting where the method can be applied.

Practical implications

The method is helpful for traders when judging the current trade situation from historical memory.

Originality/value

The paper presents a new episodic memory modeling method based on trade data.

Details

Kybernetes, vol. 41 no. 9
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 18 December 2007

Shiaw‐Wen Tien, Yi‐Chan Chung, Chih‐Hung Tsai and Chung‐Yun Dong

In the competitive global market, firms have to keep profit from innovation activities. A firm makes profits by offering products or services at a lower cost than its competitors…

184

Abstract

In the competitive global market, firms have to keep profit from innovation activities. A firm makes profits by offering products or services at a lower cost than its competitors or by offering differentiated products at premium prices that more than compensate for the extra cost of differentiation. The IC Package and Testing technology industries were the first high technological industry to build in Taiwan. The Package and Testing industries in Taiwan adopted competitive innovation activities to become stronger. In our study, we want to know how innovation activities influence a firm operating in the IC Package and Testing industries. Our study used a questionnaire and Likert five‐point scale to survey the innovation activities, customer and feedback in innovation performance in the IC Package and Testing industry. The wafer level chip size packing technology in our study indicates the innovation activities. Because we need to compare the difference between the wafer level chip size packing technology and wire bonding technology to recognize innovation and how the innovator and customer were influenced. Our conclusions are described below: (1) When the innovator adopts innovation activities that can be maintained using experiments and knowledge, using machine and decision variables more quickly will produce success; (2) Innovators should adopt innovation activities that focus on customers that use knowledge and experimentation, training time and cost. If an innovation forces customers to spend much time and cost to learn new technology or applications, the innovation will not be adopted; (3) Innovators that create innovation performance higher than his customers must also consider the impact upon their customers. We have to remind innovator to focus on why their customers have a different level of evolution in the same innovation activities.

Details

Asian Journal on Quality, vol. 8 no. 3
Type: Research Article
ISSN: 1598-2688

Keywords

Article
Publication date: 1 January 2007

Hu Weibing, Chen Xing and He Jian

Based on the character of R‐C frame, the calculation formula of VED is derived from the sub‐structure plan of lateral resistant force, the definition of equivalent stiffness…

188

Abstract

Based on the character of R‐C frame, the calculation formula of VED is derived from the sub‐structure plan of lateral resistant force, the definition of equivalent stiffness matrix and equivalent additional viscoelastic force vector of VED is given and the seismic dynamic equation of R‐C frame controlled by VED is set up, the viscoelastic additional force vector of VED should be considered as outside load of structure and be calculated through the pseudo‐loading method, the programs of calculating the dynamic characteristic, calculating the elastic seismic response and calculating the elastic‐plastic seismic response of R‐C frame controlled by VED are compiled. Through the calculation of a inclined crossed R‐C frame, the results show that VED is effective in controlling the seismic response of frame and the pseudo‐loading method is reliable in the calculation.

Details

Multidiscipline Modeling in Materials and Structures, vol. 3 no. 1
Type: Research Article
ISSN: 1573-6105

Keywords

Content available
Book part
Publication date: 20 November 2023

Ada T. Cenkci, Megan S. Downing, Tuba Bircan and Karen Perham-Lippman

Abstract

Details

Overcoming Workplace Loneliness
Type: Book
ISBN: 978-1-80382-502-1

Book part
Publication date: 7 October 2024

Boyang He, Dominic Malcolm and Chunyang Xu

This chapter provides an exhaustive analysis on the development of cricket in China in order to advance existing theories of cricket's development and consider future implications…

Abstract

This chapter provides an exhaustive analysis on the development of cricket in China in order to advance existing theories of cricket's development and consider future implications for the international game. Adapted from two journal articles of He and Malcolm (2021) and He et al. (2023), it structures the development of cricket in China according to two key historical era: cricket as an ‘expatriate-only’ game and cricket as an ‘Asian Games sport’. The first era, cricket as an ‘expatriate-only’ game, is constructed according to three key phases: early development; post-war and the ‘opening-up’ era. The second era, cricket as an ‘Asian Games sport’, is constructed according to five periods: budding period (2003–2005), peak period (2006–2010), stable period (2011–2014), trough period (2015–2018) and revival period (2019–present). This paper offers a broadened examination of cricket's development in China, contending that cricket in the country (specifically the mainland) manifests itself in two distinct forms, that is, first, it survives as a grassroots sport, sustained by a resilient expatriate diaspora community. Second, it exists as a sport primarily directed by the state and bolstered by the Asian Games and deeply integrated into the Chinese educational system. It concludes that the degree to which the co-existed motives of multiple stakeholders aligned and misaligned, and the interdependence with the unstable ‘Asian Games sport status’ will serve as the cornerstone for cricket's future in China and contribute significantly to the international sport's global development.

Details

The Mediating Power of Sport
Type: Book
ISBN: 978-1-83753-079-3

Keywords

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