David Streatfield, Richard Abisla, Umut Al, Violeta Bunescu, Yulianto Dewata, Camila Garroux, Daniela Greeb, Artiom Maister, Jeremy Paley, Shipra Sharma, Tripti Sharma, İrem Soydal and Tâm Thị Thanh Trần
The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of…
Abstract
Purpose
The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative.
Design/methodology/approach
The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal.
Findings
Recent country-specific survey findings are reported and some conclusions are offered.
Research limitations/implications
This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself.
Practical implications
This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation.
Social implications
The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities.
Originality/value
These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years.
Details
Keywords
Umut Al, Pablo Andrade Blanco, Marcel Chiranov, Lina Maria Cruz Silva, Luba Nikolaeva Devetakova, Yulianto Dewata, Ieva Dryžaite, Fiona Farquharson, Maciej Kochanowicz, Tetiana Liubyva, Andrea López Naranjo, Quynh Truc Phan, Rocky Ralebipi-Simela, Irem Soydal, David Streatfield, Resego Taolo, Tâm Thị Thanh Trần and Yuliya Tkachuk
The purpose of this paper is to report on performance measurement and impact assessment progress made in 14 countries as part of the Global Libraries initiative, starting with the…
Abstract
Purpose
The purpose of this paper is to report on performance measurement and impact assessment progress made in 14 countries as part of the Global Libraries initiative, starting with the early country grants in Mexico and Chile. For the mature grants in Bulgaria, Botswana, Poland, Romania, Ukraine and Viet Nam which were recently completed or are approaching completion, the nature of the country program is outlined, before the impact assessment work is described and some recent results and conclusions are reported. A similar approach is adopted with pilot and new grants in Colombia, Indonesia, South Africa, Turkey and Lithuania.
Design/methodology/approach
The country reports are presented as a series of case studies, in some cases supplementing those in an earlier special issue of this journal.
Findings
Where appropriate, recent country-specific survey findings are reported.
Practical implications
This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local level or who are interested in performance measurement and impact evaluation.
Originality/value
These cases studies reflect concentrated impact assessment and performance measurement work at country level across a range of countries over more than 12 years.