For classification problems of customer relationship management (CRM), the purpose of this paper is to propose a method with interpretability of the classification results that…
Abstract
Purpose
For classification problems of customer relationship management (CRM), the purpose of this paper is to propose a method with interpretability of the classification results that combines multiple decision trees based on a genetic algorithm.
Design/methodology/approach
In the proposed method, multiple decision trees are combined in parallel. Subsequently, a genetic algorithm is used to optimize the weight matrix in the combination algorithm.
Findings
The method is applied to customer credit rating assessment and customer response behavior pattern recognition. The results demonstrate that compared to a single decision tree, the proposed combination method improves the predictive accuracy and optimizes the classification rules, while maintaining interpretability of the classification results.
Originality/value
The findings of this study contribute to research methodologies in CRM. It specifically focuses on a new method with interpretability by combining multiple decision trees based on genetic algorithms for customer classification.
Details
Keywords
Yue Dai, Qing Wang, Yongbin Zhang, Guangmin Liu, Lin Zhang and Feng Wang
The purpose of this paper is to explore the optimum average current density and pulse width for electrodeposition of gold in citrate electrolyte, and it is verified that the…
Abstract
Purpose
The purpose of this paper is to explore the optimum average current density and pulse width for electrodeposition of gold in citrate electrolyte, and it is verified that the uniformity of film thickness can be effectively improved by periodic pulse reverse electroplating.
Design/methodology/approach
Apply forward pulse current, forward group pulse current and periodic pulse reverse current to the electrolyte and compare the film quality. High-frequency group pulses are used in both forward and reverse directions of the periodic pulse reverse current.
Findings
It is verified by experiments that periodic pulse reverse plating is superior to forward pulse plating and forward group pulse plating in terms of particle size, compactness, impurity content and thickness uniformity of the film. Add low-frequency vibration to the cathode under the same pulse electrical parameters as a comparative experiment to prove the beneficial effect of vibration on the allowable limiting current density and plating rate.
Originality/value
Gold film is often used as the sealing layer of precision parts. Increasing the thickness uniformity and improving the compactness of gold film will help to reduce the size error, improve the subsequent assembly accuracy and increase the service life of wear-resistant layer. Citrate gold plating electrolyte combines the advantages of cyanide electrolyte and cyanide-free electrolyte. Hence, this research focuses on the characteristics of periodic pulse reverse plating in terms of particle size, compactness, impurity content and thickness uniformity of the film and compare it with forward pulse plating and forward group pulse plating.
Details
Keywords
Dai Wen Yue, Gao Yi Ping, Zang Li, Yang Dong, Tian Wan Lu and Zhang Tai Bao
Details a new type of screwing mechanical hand which has been developed. There are three distinguishing features on the structures and functions of the mechanical hand: it can…
Abstract
Details a new type of screwing mechanical hand which has been developed. There are three distinguishing features on the structures and functions of the mechanical hand: it can perform both screwing and unscrewing automatically; it has no special driver for its finger grasp and release but adopts some specific mechanisms and structures for this process; and the preset screwing torque is used to control the release of the fingers. Describes the main parts and operating process of the hand; the structure and movements of the wrist and hand; and the principle behind the grasp and release mechanism.
Details
Keywords
Almamy Touray, Taina Savolainen, Airi Salminen, Erkki Sutinen and Yue Dai
This paper aims to determine the key trust antecedents that influence Internet users’ trust level toward Internet service providers (ISPs) in a high-risk society. It also…
Abstract
Purpose
This paper aims to determine the key trust antecedents that influence Internet users’ trust level toward Internet service providers (ISPs) in a high-risk society. It also investigates trust-building process, major causes of its violation, their potential implications and restoration.
Design/methodology/approach
A mixed-method approach was used in collecting data in Kenya in 2014 by using questionnaire and interview techniques. The former was administered to 250 (with 81 per cent response rate) randomly selected Internet users at Kenyatta University while the latter focused on key decision-makers from four randomly selected ISPs in Nairobi.
Findings
The results show that Internet users’ perceptions of ISPs’ ability to be trusted in Kenya depend more on their competence in terms of service delivery (ability) and desire to protect users (benevolence) than upholding acceptable standards (integrity). The results also indicate a lack of trust manifested in poor communication and greed for profit among ISPs as major causes of trust violation.
Originality/value
This paper proposes two frameworks that can enhance Internet use by providing a better understanding of trust in a high-risk society.
Details
Keywords
Liang Su, Zhenpo Wang and Chao Chen
The purpose of this study is to propose a torque vectoring control system for improving the handling stability of distributed drive electric buses under complicated driving…
Abstract
Purpose
The purpose of this study is to propose a torque vectoring control system for improving the handling stability of distributed drive electric buses under complicated driving conditions. Energy crisis and environment pollution are two key pressing issues faced by mankind. Pure electric buses are recognized as the effective method to solve the problems. Distributed drive electric buses (DDEBs) as an emerging mode of pure electric buses are attracting intense research interests around the world. Compared with the central driven electric buses, DDEB is able to control the driving and braking torque of each wheel individually and accurately to significantly enhance the handling stability. Therefore, the torque vectoring control (TVC) system is proposed to allocate the driving torque among four wheels reasonably to improve the handling stability of DDEBs.
Design/methodology/approach
The proposed TVC system is designed based on hierarchical control. The upper layer is direct yaw moment controller based on feedforward and feedback control. The feedforward control algorithm is designed to calculate the desired steady-state yaw moment based on the steering wheel angle and the longitudinal velocity. The feedback control is anti-windup sliding mode control algorithm, which takes the errors between actual and reference yaw rate as the control variables. The lower layer is torque allocation controller, including economical torque allocation control algorithm and optimal torque allocation control algorithm.
Findings
The steady static circular test has been carried out to demonstrate the effectiveness and control effort of the proposed TVC system. Compared with the field experiment results of tested bus with TVC system and without TVC system, the slip angle of tested bus with TVC system is much less than without TVC. And the actual yaw rate of tested bus with TVC system is able to track the reference yaw rate completely. The experiment results demonstrate that the TVC system has a remarkable performance in the real practice and improve the handling stability effectively.
Originality/value
In view of the large load transfer, the strong coupling characteristics of tire , the suspension and the steering system during coach corning, the vehicle reference steering characteristics is defined considering vehicle nonlinear characteristics and the feedforward term of torque vectoring control at different steering angles and speeds is designed. Meanwhile, in order to improve the robustness of controller, an anti-integral saturation sliding mode variable structure control algorithm is proposed as the feedback term of torque vectoring control.
Details
Keywords
Subarna Roy, Sudipta Majumder, Sourin Bhattacharya and Imran Hossain Sardar
An indoor office space should not only provide adequate illuminance on horizontal planes but also cater to the physiological and psychological requirements of the occupants. This…
Abstract
Purpose
An indoor office space should not only provide adequate illuminance on horizontal planes but also cater to the physiological and psychological requirements of the occupants. This paper aims to describe a lighting simulation-based work conducted in Kolkata, India which modeled an indoor office to investigate the effects of variation in room surface reflectance combinations on user perception, mean room surface exitance (MRSE), average horizontal illuminance and overall uniformity of horizontal illuminance.
Design/methodology/approach
A fluorescent illumination system–based office space was modeled and retrofitted with tubular LED lamps in DIALux. Simulations were conducted for 16 different room surface reflectance combinations and a five-point Likert scale-type survey questionnaire was formulated to conduct a survey with 32 test subjects to assess the subjective preferability of each resultant light scene.
Findings
Simulation results demonstrate that the relationship between average horizontal illuminance and MRSE as well as between average horizontal illuminance and overall uniformity of horizontal illuminance, was statistically significant (p < 0.001). In the conducted survey, the resultant light scene arising out of the reflectance combination of wall:ceiling:floor = 60%:90%:20% was the most well-received one with 187 convinced agreements (“agree” and “strongly agree” responses).
Originality/value
This work found strong linear correlation between average horizontal illuminance and MRSE and between average horizontal illuminance and overall uniformity. A five-point Likert scale-type survey questionnaire with seven questions was formulated and validated with 32 test subjects (Cronbach’s alpha > 0.9295), which showed that the wall:ceiling:floor reflectance combination of 60%:90%:20% was the most favored choice.
Details
Keywords
Subarna Roy and Parthasarathi Satvaya
Good illumination creates an aesthetic environment that may positively influence patients’ well-being and provide comfort to the hospital staff. This study aims to focus on…
Abstract
Purpose
Good illumination creates an aesthetic environment that may positively influence patients’ well-being and provide comfort to the hospital staff. This study aims to focus on exploring the energy efficiency of lighting and subjective perception of the lit environment in a hospital ward to assess quality indicators of ambient lighting conditions.
Design/methodology/approach
The existing conventional tubular fluorescent lamp–based lighting system in the surveyed patients’ ward was retrofitted with light-emitting diode (LED) luminaires to explore illumination and energy parameters. Thereafter, a software lighting model was created, simulated and analyzed. A Web-based survey with five bipolar adjective pairs in a semantic differential scale was conducted with 48 participants to record and analyze their subjective responses pertaining to the variations in lamp types and surface reflectance combinations.
Findings
The findings imply that the LED tubular lamp–based illumination was deemed more adequate compared to other lamp types and the effects of variations in room surface reflectance combinations on the participants’ responses were statistically significant at α = 0.05 level. The simulated horizontal work plane average illuminance level varied from 131 to 171 lx, mean room surface exitance (MRSE) levels remained between 30 and 90 lm/m2 and overall uniformity of illuminance remained between 0.5 and 0.7.
Originality/value
In a hospital ward illuminated by LED tubular lamps, variations in room surface reflectance combinations for a constant luminous flux package output from the lamps may affect the subjective perception of users and the correlation between horizontal work plane average illuminance and MRSE is found to be highly linear (coefficient of determination > 0.97).
Details
Keywords
Dian Wang, Chuanjin Huang, Ning Hu and Qiang Wei
The purpose of this paper is to clarify the influence of low earth orbit space environment on the wear mechanism of TC4 alloy material and crank rocker mechanism.
Abstract
Purpose
The purpose of this paper is to clarify the influence of low earth orbit space environment on the wear mechanism of TC4 alloy material and crank rocker mechanism.
Design/methodology/approach
In this study, friction experiments were carried out on TC4 alloy friction discs and crank rocker mechanisms, both before and after exposure to atomic oxygen and proton irradiation. Nanoindentation, grazing incidence X-ray diffraction (GIXRD), and X-ray photoelectron spectroscopy were employed to systematically characterize alterations in mechanical properties, surface phase, and chemical composition.
Findings
The results show that the wear mechanism of TC4 alloy friction disc is mainly adhesive wear in vacuum environment, while the wear mechanism of crank rocker mechanism includes not only adhesive wear but also abrasive wear. Atomic oxygen exposure leads to the formation of more oxides on the surface of TC4 alloy, which form abrasive particles during the friction process. Proton irradiation will lead to a decrease in fatigue performance and an increase in hardness on the surface of TC4 alloy, thus causing fatigue wear on the surface of TC4 alloy, and more furrows appear on the crank rocker mechanism after proton irradiation. In the three environments, the characteristics of abrasive wear of the crank rocker mechanism are more obvious than those of the TC4 alloy friction disc.
Originality/value
These results highlight the importance of understanding the subtle effects of atomic oxygen and proton irradiation on the wear behavior of TC4 alloy and provide some insights for optimizing its performance in space applications.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-02-2024-0051/
Details
Keywords
Weiqi Dai, Yi Wang, Mingqing Liao, Mei Shao, Yue Jiang and Miao Zhang
One increasingly popular financing option for entrepreneurial ventures is to attract corporate venture capital (CVC) investments. Prior research tends to take a CVC-centric…
Abstract
Purpose
One increasingly popular financing option for entrepreneurial ventures is to attract corporate venture capital (CVC) investments. Prior research tends to take a CVC-centric perspective assessing the benefits and contingencies for incumbent firms or corporate investors to engage with entrepreneurial ventures. Few studies have taken the opposite perspective of investigating factors that entrepreneurial ventures need to take into account when engaging with CVC investments. As such, this study aims to investigate pre- and post-IPO entrepreneurial venture performance that partners with CVC providers or corporate investors, as well as to assess organizational and environmental contingencies.
Design/methodology/approach
This study draws on a sample of 631 entrepreneurial ventures from the CSMAR database ranging from 2009 to 2019, along with CVC financing data from the CVSource database and financial data in entrepreneurial ventures’ annual reports from the Juchao Network. This study applies multiple linear regression modelling and fixed effect panel data analyses to test the proposed hypotheses.
Findings
The results show that CVC investment contributes to entrepreneurial ventures’ financial performance, both pre- and post-IPO. However, while research and development (R&D) intensity and geographic proximity strengthen the positive relationship between CVC investment and entrepreneurial ventures’ performance pre-IPO, R&D intensity has a negative moderating effect on the relationship between CVC investment and entrepreneurial ventures’ performance post-IPO.
Practical implications
First, in emerging economies, adopting a CVC financing strategy is an important strategic choice for entrepreneurial ventures that have a great demand for external capital, resources and technology support. Second, leveraging the relationship between external financing and internal R&D investment is essential for them to maintain their core competitiveness and sustainable growth. Moreover, entrepreneurial ventures should deal with the coopetitive relationship with incumbent companies and manage their dependency on other market participants in the external environment.
Originality/value
This study focuses on the performance implications for entrepreneurial ventures engaging with CVC investments pre- and post-IPO. First, this study broadens and expands prior research on the mechanism of the relationship between CVC and entrepreneurial ventures’ financial performance. Second, the research conducts a comparative study of the moderating effects of different timings. Third, this study applies learning theory to the field of CVC in emerging economies.