Chinho Lin, Yu-Wen Chiu, Wen-Chieh Chen and Shu-Fang Ting
The aim of this article is to construct a performance evaluation framework that can be employed in companies to enhance their business operations and strengthen their financial…
Abstract
Purpose
The aim of this article is to construct a performance evaluation framework that can be employed in companies to enhance their business operations and strengthen their financial advantage in the current environment. To validate the approach, a case example has been included to assess the practicality and validity of this approach when applied in a real environment.
Design/methodology/approach
This study focuses on an important part of the strategic planning process: internal scrutiny and environmental (external) scanning, in which an evaluation of company performance is divided into two stages by using network DEA and the cross-efficiency approach. In addition, this article employs Miles and Snow's typology for classifying the strategies used by companies.
Findings
The analytical results show that the proposed framework can be useful for companies seeking to evaluate which strategies may be the most appropriate, based on Miles and Snow's typology, to effectively reallocate limited resources.
Research limitations/implications
The evaluation in this study only uses financial data and does not take other nonfinancial indicators into consideration.
Originality/value
This research provides value by classifying each company included in the study in terms of its capability and financial efficiency according to Miles and Snow's system of strategy classification. Second, an internal and external performance measuring framework is constructed. Finally, some propositions for top management are provided by analyzing the financial advantages of using a performance evaluation framework that can help top management make decisions more objectively.
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Fei-Fei Cheng, Yu-Wen Huang, Der-Chian Tsaih and Chin-Shan Wu
The purpose of this paper is to examine the evolution of collaboration among researchers in Library Hi Tech based on the co-authorship network analysis.
Abstract
Purpose
The purpose of this paper is to examine the evolution of collaboration among researchers in Library Hi Tech based on the co-authorship network analysis.
Design/methodology/approach
The Library Hi Tech publications were retrieved from Web of Science database between 2006 and 2017. Social network analysis based on co-authorship was analyzed by using BibExcel software and a visual knowledge map was generated by Pajek. Three important social capital indicators: degree centrality, closeness centrality and betweenness centrality were calculated to indicate the co-authorship. Cohesive subgroup analysis which includes components and k-core was then applied to show the connectivity of co-authorship network of Library Hi Tech.
Findings
The results indicated that around 42 percent of the articles were written by single author, while an increasing trend of multi-authored articles suggesting the collaboration among researchers in librarian research field becomes popular. Furthermore, the social network analysis identified authorship network with three core authors – Markey, K., Fourie, I. and Li, X. Finally, six core subgroups each included six or seven tightly connected researchers were also identified.
Originality/value
This study contributed to the existing literature by revealing the co-authorship network in librarian research field. Key researchers in the major subgroup were identified. This is one of the limited studies that describe the collaboration network among authors from different perspectives showing a more comprehensive co-authorship network.
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Many reviews on the internet are contributed their time to evaluate which are largely transparent generally; however, How are these information valuable and useful to visitors…
Abstract
Purpose
Many reviews on the internet are contributed their time to evaluate which are largely transparent generally; however, How are these information valuable and useful to visitors before making a purchasing decision? As the reason, there is a need to understand the distal path of visitors concern. The purpose of this paper is to evaluate the effects of both perceived useful and valuable motivations on visitors’ willingness to buy in the distal paths.
Design/methodology/approach
Web questionnaire survey.
Findings
Visitors’ confirmation was the beginning to impact the intention to buy through only one distal path, perceived value (PV) and satisfaction.
Research limitations/implications
Even though the author tried his best to design and implement thoughtfully for this research, there are still some limitations. First, the results could be influenced by self-selection bias. The sample of respondents surveyed in this study consisted of young adults (58.90 percent were between the ages 21 and 25 years old), the majority of whom (54.79 percent) were students. Therefore, in the context of this study, the visitors surveyed were young and able to easily access information online. The phenomenon has been, proved by Hsu (2013), found, it still needs to explore further. Second, perceived usefulness did not have a significant impact on satisfaction which consistent with Tao et al. (2009) result. The data represent the response’ feeling for now; it needs to be explored further. Third, it would also be worthwhile to investigate any obstacles, such as believable (Cheung et al., 2012) that might reduce the intentions to buy of visitors. Finally, recommendations and promotions have also been found to influence visitors’ further purchasing behavior, such as extra buy (Tsao, 2013). These phenomena are worth investigating in future research.
Practical implications
To inspire visitors, information of reviews can be posted by offering positive or negative suggestions (e.g. good or bad experience); managers should improve their products or services from the suggestions of reviews and need to consider the distinctive influences of various aspects of reviews when promoting products and devising e-marketing strategies. Marketers should recruit and filter reviews to write positive suggestions of their own products or service. IS practitioners should post the reviews might need to provide more detailed information (e.g. the reasons of like or dislike). The posted information from reviews should be accurate, particularly aiming at visitors who are motivated by reviews’ suggestions. All proposed measures are particularly important for visitors with sufficient reviews effects. Greater transparency of reviews might be achieved by more explicit reviews information (e.g. via like or dislike statements).
Social implications
The result provides a basis to generate concrete advice for owners about reviews concern to enhance visitors’ PV. It seems sensible to pursue two strategies: first, enhance the visitors’ PV to trigger motivation forward, and second, inspire the visitors to progress smoothly in the visiting stage.
Originality/value
The results of the expectation-confirmation theory applied to reviews recommendations how important to employ for enterprises. These reviews were either directly given by experienced users or at least validated with their help to visitors. Therefore, the value is building the distal bridge between visitors and customers through online general reviews.
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Fei-Fei Cheng, Yu-Wen Huang, Hsin-Chun Yu and Chin-Shan Wu
The purpose of this paper is to present the knowledge structure based on the articles published in Library Hi Tech. The research hotspots are expected to be revealed through the…
Abstract
Purpose
The purpose of this paper is to present the knowledge structure based on the articles published in Library Hi Tech. The research hotspots are expected to be revealed through the keyword co-occurrence and social network analysis.
Design/methodology/approach
Data sets based on publications from Library Hi Tech covering the time period from 2006 to 2017 were extracted from Web of Science and developed as testbeds for evaluation of the CiteSpace system. Highly cited keywords were analyzed by CiteSpace which supports visual exploration with knowledge discovery in bibliographic databases.
Findings
The findings suggested that the percentage of publications in the USA, Germany, China, and Canada are high. Further, the most popular keywords identified in Library Hi Tech were: “service,” “technology,” “digital library,” “university library,” and “academic library.” Finally, four research issues were identified based on the most-cited articles in Library Hi Tech.
Originality/value
While keyword plays an important role in scientific research, limited studies paid attention to the keyword analysis in librarian research. The contribution of this study is to systematically explore the knowledge structure constructed by the keywords in Library Hi Tech.
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Yu-Teng Jacky Jang, Anne Yenching Liu and Wen-Yu Ke
The purpose of this paper is to investigate the effects of anthropomorphism and identify factors related to adopting voice shopping on smart speakers.
Abstract
Purpose
The purpose of this paper is to investigate the effects of anthropomorphism and identify factors related to adopting voice shopping on smart speakers.
Design/methodology/approach
Progress in partial least squares structural equation modeling (PLS-SEM) approach is used to test the proposed research framework regarding anthropomorphism and user perceptions on voice shopping via smart speakers. Individuals' responses to questions about attitude and intention to use voice shopping via smart speakers were collected and analyzed.
Findings
The results showed that anthropomorphism had a positive influence on satisfaction, which, in turn, had a positive impact on intention to adopt voice shopping, and customers had positive opinions regarding smart speakers.
Research limitations/implications
This study only reflects a younger perspective on smart speaker voice shopping. This study identified the characteristics of smart speakers that increase customers' intention to purchase, which can be used to formulate sales strategies and management guidelines.
Practical implications
This research provided a new perspective to enable practitioners to promote smart speakers for voice shopping. Smart speaker manufacturers can utilize the findings of this research to improve the system design of smart speakers to further facilitate voice shopping.
Originality/value
Unlike previous studies, which focused on product attributes of smart speakers or voice shopping experiences, this study provided a clear picture of how the anthropomorphic feature of smart speakers affects customers' intention to adopt voice shopping.
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Amy L. Jansen and Alice Wieland
This assignment is designed to enhance resilience among students in leadership courses. It leverages the US Army’s Master Resilience Training (MRT) framework and positive…
Abstract
Purpose
This assignment is designed to enhance resilience among students in leadership courses. It leverages the US Army’s Master Resilience Training (MRT) framework and positive psychology to develop resiliency skills.
Design/methodology/approach
A three-part experiential workshop integrates academic readings (providing a foundation of resilience concepts), explores the influence of personal identities on leadership and connects leadership skills with resilience concepts.
Findings
Participants reflect on self-awareness tools and positive psychology and create personalized action plans. Participants' resilience skills are enhanced with their personalized resiliency plan.
Practical implications
The program provides a structured approach to resilience training, which can be integrated into university curriculums. Students gain self-awareness and psychological tools to manage challenges, which are valuable for personal growth and professional development. There is a persistent gender gap in leadership, and for women to attain greater parity in leadership positions, resilience skills are imperative. By focusing on identity-related factors, the program prepares future leaders for challenges in attaining leadership positions.
Originality/value
This program is uniquely tailored for students aspiring to leadership positions, with an emphasis on the role of identity, such as gender, in leader emergence and overcoming related challenges.
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This paper aims to collect and compile the historical data of Guanfu Salt Farm, officially built by the Song Dynasty (960–1279) within modern Hong Kong territories, to reconstruct…
Abstract
Purpose
This paper aims to collect and compile the historical data of Guanfu Salt Farm, officially built by the Song Dynasty (960–1279) within modern Hong Kong territories, to reconstruct its history for the reflection of Hong Kong society of the time.
Design/methodology/approach
This paper is largely based on identification and analysis of historical documents, including keyword search on electronic databases and verification with the original sources, with reference to archaeological findings when necessary.
Findings
This paper reconstructs the history of Guanfu Salt Farm based on documentary sources with reference to archaeological findings. English translation of Chinese sources is also provided when necessary.
Originality/value
There has been an absence of systematic compilation of historical data of Hong Kong during the Song Dynasty, which are limited in quantity and scattered across different sources. This paper seeks to fill the vacuum of knowledge about pre-colonial Hong Kong, with a more comprehensive reconstruction of the history of Guanfu Salt Farm.
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Linda Trinh Vo and Mary Yu Danico
Examines the demographic transformation of Orange County, Los Angeles, USA and the designation of districts known as Little Saigon and Koreatown. Contends that Orange County is…
Abstract
Examines the demographic transformation of Orange County, Los Angeles, USA and the designation of districts known as Little Saigon and Koreatown. Contends that Orange County is fifth in the USA for fastest growing Asian communities. Uses a comparative social ecology approach to show how Koreans and Vietnamese have managed to establish their ethnic communities. Finally discusses the challenges faced in sustaining their communities, given the resistance from Anglo residents for “foreigners”.