Waqas Khan, Qasim Ali Nisar, Nadia Nasir, Sobia Nasir and Yousaf Siddiqui
This study aims to examine the key entrepreneurial roles (financial literacy, risk tolerance and competency) in the financial performance of small and medium enterprises (SMEs) in…
Abstract
Purpose
This study aims to examine the key entrepreneurial roles (financial literacy, risk tolerance and competency) in the financial performance of small and medium enterprises (SMEs) in Pakistan and the mediating effects of locus of control and spiritual and emotional quotients.
Design/methodology/approach
The study data was collected from 541 SMEs in Pakistan (the target population) through a survey and analysed with partial least squares structural equation modelling.
Findings
The findings revealed that the key entrepreneurial characteristics were positively related to locus of control and spiritual quotient and elevated the financial performance in entrepreneurship. It was also reported that locus of control and spiritual quotient mediated between key entrepreneurial characteristics and financial performance. In this regard, emotional quotient strengthened the existing relationships between key characteristics, locus of control and spiritual quotient.
Practical implications
This study highlighted sustainable implications for SMEs to develop an effective mechanism and improve financial performance through guidelines that emphasized entrepreneurial characteristics and behaviours towards positive entrepreneurial ventures. This study also enabled policymakers to design policies that catalysed SME performance in Pakistan.
Originality/value
This study contributed a novel concept of key entrepreneurial characteristics by introducing a characteristics tool kit. Consequently, information on a unique framework (by integrating entrepreneurial characteristics and financial performance) and literature on spiritual quotient and locus of control in entrepreneurship were enriched. Contributions to the regulatory focus theory and four-phase Rubicon model in the study context were also made.
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Zikho Qwatekana and Ndivhuho Tshikovhi
Tourism is a rapidly growing economic sector that contributes significantly to national and local economies globally. Tourism growth in any destination largely depends on the…
Abstract
Tourism is a rapidly growing economic sector that contributes significantly to national and local economies globally. Tourism growth in any destination largely depends on the weather and climate, considered prime factors affecting global tourist flows. Global South countries are said to be particularly vulnerable to climate change, owing to their limited adaptation capacity, placing them at greater risk of the impacts of climate change. This adaptive capacity is mainly attributed to a lack of capital intensity and technological flexibility, which is less effective than in developed countries. In addition to a lack of capacity to adjust to the direct hazards of climate change, developing countries are at additional risk due to their heavy reliance on economic sectors and resources sensitive to climate change, such as tourism. An enhanced understanding of climate change's impacts and adaptations to climate change is critical for determining strategic actions for tourism planning and development. This chapter provides a theoretical review of tourism and adaptation strategies, challenges and the dimensions of vulnerability in a tourism context, as well as the implications of climate change on tourism planning in the future. This chapter discusses the impact of climate change on tourism in the Global South, examining case studies and policy frameworks for adaptation and mitigation. It further explores opportunities for sustainable tourism development and partnerships for climate-resilient tourism. Overall, the chapter focuses on the challenges and opportunities for sustainable tourism in the Global South in the face of climate change.
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Umair Ahmed, Waheed Ali Umrani, Amna Yousaf, Muhammad Athar Siddiqui and Munwar Hussain Pahi
This paper aims to assess the nexus between green human resource management (GHRM) practices, green culture, environmental responsibility and environmental performance (EP).
Abstract
Purpose
This paper aims to assess the nexus between green human resource management (GHRM) practices, green culture, environmental responsibility and environmental performance (EP).
Design/methodology/approach
Using a supervisor-subordinated nested design and multi-time data collection approach through convenience sampling, the authors obtained 330 responses from 15 hotels operating in the metropolitan cities of Pakistan.
Findings
The study results indicate the prominence of GHRM practices toward enhancing hotels’ EP. The authors also found green culture and environmental responsibility as potential mediators in the direct association between GHRM and EP. In addition, the findings suggest that the GHRM and environmental association can be deeper when individuals exhibit green values and showcase green responsibility about their environment. Taken together, the findings of the present study found support for all direct and indirect hypothesized relationships hence, forwarding notable implications for theory and practice.
Research limitations/implications
This paper forwards both theoretical and practical implications. Drawing upon ability-motivation-opportunity (AMO) theory, this paper asserts that GHRM practices shall be used to improve EP through green values and environmental responsibility. The authors specifically suggest that pro-environment personnel practices can nourish green culture and a pro-environment sense of responsibility that facilitates in robust pro-environment results.
Originality/value
The study advances and addresses gaps found in prior studies to help support organizational scholars, practitioners and pro-environment enthusiasts to understand the interplay of GHRM, culture, responsibility and EP.
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Syed Ali Raza and Komal Akram Khan
Green management initiatives are an influential factor for forward-thinking corporations across the globe. Human resource (HR) practitioners find incorporating sustainable…
Abstract
Purpose
Green management initiatives are an influential factor for forward-thinking corporations across the globe. Human resource (HR) practitioners find incorporating sustainable development into HR practices a significant challenge, but green initiatives enhance environmental quality. This study aims to analyze the impact of green human resources management (GHRM) practices on hotel environmental performance (HEP) by incorporating environmental knowledge (EK) and individual green values (IGV) as a moderator.
Design/methodology/approach
The software Smart PLS has been used for data analysis, and partial least square-structural equation modeling has been used to assess measurement and structural models. Data was gathered from 329 white-collar employees of Pakistan’s guest service hotels.
Findings
The results reveal that GHRM practices positively correlate with employees’ affective commitment (EAC) and eco-friendly behavior. Also, employees’ eco-friendly behavior increases HEP, but EAC shows an insignificant association. Moreover, EK does not strengthen the relationship between GHRM practices and EAC and eco-friendly behavior. However, IGV strengthen the relationship between affective commitment and HEP.
Practical implications
The research suggests that management should embrace GHRM practices for better environmental performance. Hotels should ensure that all GHRM attributes, such as green recruitment, training and compensation, are rightly executed. They can help acquire and retain committed and eco-friendly employees whose environmental values and objectives are compatible with the organization.
Originality/value
It will provide insight into the role of the GHRM in fostering EAC and eco-friendly behavior that, in turn, influence environmental performance. Also, the theory of social identity has been incorporated to inspect employees’ behavior along with the moderating role of EK and IGV. It is crucial to understand two essential aspects in a developing country like Pakistan so that the hospitality sector can implement them efficiently in the future: how hotels protect the environment through their green practices and whether employees of a developing country depict eco-friendly behavior and affective commitment on the basis of GHRM.
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Ummara Yousaf, Muhammad Faizan Khan, Ismail Khan, Muhammad Zubair Khan and Muhammad Nadeem Dogar
The purpose of this study endeavour is to delve into the perceptions and sense-making of both spiritually empowered leadership and workplace spirituality at the Akhuwat…
Abstract
Purpose
The purpose of this study endeavour is to delve into the perceptions and sense-making of both spiritually empowered leadership and workplace spirituality at the Akhuwat Foundation, a prominent social sector microfinance organization in the Muslim majority economy of Pakistan.
Design/methodology/approach
Using a qualitative research approach and an intrinsic instrumental case study research methodology, a series of 16 in-depth semi-structured interviews and three focus group discussions (each focus group contained five members) were conducted with employees and leaders at the Akhuwat Foundation of Pakistan from June 2020 to June 2021.
Findings
The findings from thematic data analysis show that the spiritual leadership at Akhuwat Foundation implemented workplace spirituality by creating a spiritual environment, such as brotherhood, at the workplace. Moreover, the employees exercise workplace spirituality by voluntarily performing their duties at lesser salaries. Alternatively, spiritual leaders care for employees by reducing organizational problems and improving their employees’ well-being.
Research limitations/implications
Although this research explores spiritual leadership and workplace spirituality in the national context of Pakistan, further investigation in other contexts is required to cross-check and validate the research findings.
Practical implications
Regulators and policymakers of organizations operating in Muslim-majority countries should focus on brotherhood, inspire employees through vision, resolve organizational challenges and create a spiritual environment for spiritual leadership and workplace spirituality to improve employee well-being, broader societal welfare and organization’s overall performance.
Originality/value
This study revealed new themes of workplace spirituality and spiritual leadership in the organizational context of a Muslim-majority country, Pakistan, identified context-specific themes and enhanced the theory of spiritual leadership and workplace spirituality.
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Meehee Cho and Joanne Jung-Eun Yoo
Today’s consumers are aware of restaurants’ effects on the environment and pressure them to implement green practices. As restaurant success largely depends on how employees meet…
Abstract
Purpose
Today’s consumers are aware of restaurants’ effects on the environment and pressure them to implement green practices. As restaurant success largely depends on how employees meet customer expectations, employee green creative behavior (EGCB) is critical. Therefore, this study aims to investigate how to enhance EGCB by integrating a comprehensive set of three-dimensional components: external, organizational and individual factors.
Design/methodology/approach
Data analysis was conducted using responses from full-time employees in the US restaurant industry. The PROCESS macro was used to test the direct and indirect relationships between the study variables. A series of mediation analyzes were conducted to investigate the mediation effects of “restaurant ethical standards” and “employee green passion” on their relationships to “customer pressure” and EGCB.
Findings
The results verified a direct effect of “customer pressure” on “restaurant ethical standards” and EGCB. The study also demonstrated positive direct relationships of “restaurant ethical standards” – “employee green passion” and “employee green passion” – EGCB. The result showed that “restaurant ethical standards” and “employee green passion” sequentially explained the partial impact of “customer pressure” on EGCB.
Practical implications
The study recommends that restaurant managers acknowledge growing customer environmentalism and prepare to address their customers’ stricter green requirements. Restaurants need to review their ethical standards on a regular basis to meet rising customer pressure. The study also offers empirical evidence regarding the importance of selecting employees who are passionate about sustainability and empowering them to encourage their green creative behavior.
Originality/value
Although past studies have introduced various determinants of employee creative behavior, they have mainly focused on organizational and individual-level factors but have ignored a critical external factor, which is customer pressure. The study addresses this research gap by investigating the interrelationships between customer pressure and EGCB through restaurant ethical standards (organizational-level) and employee green passion (individual-level).
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Developing new green services is critical to a hospitality organization’s achievement of sustainable goals as well as competitive advantage. This study aims to unravel the…
Abstract
Purpose
Developing new green services is critical to a hospitality organization’s achievement of sustainable goals as well as competitive advantage. This study aims to unravel the mechanisms through which organizations with green entrepreneurial orientation (green EO) can foster green service innovation.
Design/methodology/approach
The data set for testing these mechanisms was garnered from employees and managers who worked in hotels based in an Asia-Pacific market. A multilevel analysis was conducted on this data set.
Findings
The results revealed the positive nexus between organizational green EO and green service innovation perceptions. The results of the study further lent credence to employee green creativity as a mediation path for such a relationship. Furthermore, customer involvement was found to fortify the linkage of green EO with employee green creativity and the linkage of employee green creativity with green service innovation perceptions.
Practical implications
The results suggest to hotel organizations how to optimally translate their green entrepreneurial strategy into new green services that meet customer preferences and societal expectations.
Originality/value
This inquiry extends the hospitality management literature by linking green EO to green service innovation of hospitality organizations as well as identifying the mediation and moderation mechanisms underlying this link.
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Ummara Yousaf and Muhammad Nadeem Dogar
This study explores the integration of workplace spirituality in organizational practices and its contribution to sustainability. By investigating three organizations in…
Abstract
Purpose
This study explores the integration of workplace spirituality in organizational practices and its contribution to sustainability. By investigating three organizations in Pakistan’s social sector and microfinancing, the research seeks to identify convergences with known workplace spirituality dimensions and uncover new spiritual practices of case study organizations promoting sustainability.
Design/methodology/approach
To investigate WS practices in the selected organizations, a qualitative multiple-case research methodology was used. Semi-structured interviews, focus groups and organizational document analysis were used to gather data. The elements of workplace spirituality and their connections to sustainability were identified and categorized using thematic analysis. With a focus on concrete insights into the real-world applications of WS in promoting sustainability, the study is driven by a pragmatic approach.
Findings
Empathy, meaningful work, ethical conduct and employee well-being are among the WS elements identified by the research that are in line with the body of current literature. These dimensions foster social cohesiveness, moral decision-making and comprehensive employee support. Unique contributions to economic empowerment and sustainability are highlighted by new aspects including halal earnings, volunteer assistance through Qarz-e-Hasana (interest-free loans) and a triple bottom line emphasis. These actions highlight WS’s vital role in attaining long-term sustainability and empowering marginalized populations.
Research limitations/implications
The study’s scope is restricted to three microfinance and social sector organizations in Pakistan, which can limit the findings’ applicability to other industries or geographical areas. Furthermore, subjectivity is introduced by the use of qualitative approaches and context-specific cultural elements may affect how workplace spirituality is interpreted. For a more comprehensive knowledge of the effect of WS on sustainability, future studies might broaden the scope by including a variety of sectors and using mixed-method techniques.
Practical implications
For businesses looking to incorporate workplace spirituality into their operations to ensure sustainability, this research offers practical insights. Organizations may improve employee engagement, establish trust and advance social well-being by using strategies like encouraging empathy, encouraging moral behavior and aiding underprivileged populations. To ensure sustainability, the results urge leaders to match their organizational goals with spiritual concepts. Furthermore, a triple-bottom-line approach and the introduction of novel practices like Qarz-e-Hasana provide a path forward for resolving societal injustices and advancing holistic development.
Originality/value
In addition to examining new and developing issues in the literature on workplace spirituality, this research looked at how workplace spirituality is constructed in Pakistani organizations and offered suggestions for new, sustainable organizational practices.
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Anshima Anshima, Bhawana Bhardwaj, Dipanker Sharma and Mohinder Chand
Over time, sustainability and human resource management (HRM) have become inseparable. The duo involves applying the multifaceted idea of sustainability and the United Nations'…
Abstract
Purpose
Over time, sustainability and human resource management (HRM) have become inseparable. The duo involves applying the multifaceted idea of sustainability and the United Nations' (UN) sustainable development goals (SDGs) to people and work organizations. Lately, green human resource management (GHRM) has emerged as a distinct area to explore organizational initiatives, aimed at sustainable practices. Despite the potential growth of literature in specified domains, there is a dearth of studies focused on synthesizing the literature from sustainability and organizational performance views. The present study aims to review and synthesize extant literature on sustainable and green HRM and their role in organizational performance and propose a future research agenda.
Design/methodology/approach
The present study is based on the review of 65 articles on sustainable and green HRM. Scientific Procedures and Rationales for Systematic Literature Review (SPAR-4-SLR) and theory, characteristics, context and methodology (TCCM) framework have been applied to synthesize the results. Scopus is used as a major database for retrieving the articles. The publications for this research are selected using CABS ranking (4*, 4 and 3) as the criterion.
Findings
Application of the TCCM framework and synthesis of the literature revealed that the introduction of SDGs and emphasis on sustainability has reinvigorated research interest in sustainable HRM and tremendous research being published post-SDGs adoption. GHRM plays an important role in affecting organizational performance The results also revealed the widespread use of resource-based perspective, social identity theory, A-M-O and social exchange theory. Additionally, the quantitative approach has been largely employed for GHRM research. Future research can be undertaken by employing a qualitative approach as current literature due to the dearth of qualitative approaches in contemporary literature.
Practical implications
This study advances the body of knowledge by offering a unified conceptual framework and surfaces the latest trends and future directions in this domain. A conceptual framework can be empirically tested in future studies. The study identifies antecedents, moderators, mediators and outcomes of GHRM. The application of these variables can practically help in achieving sustainability and organizational effectiveness. It can further align organizational efforts toward the achievement of sustainable development goals. The concept establishes the role of GHRM in organizational performance.
Originality/value
Despite the growing literature in the domain of GHRM, knowledge remains diverse and piecemeal. Anchored by several theoretical lenses, the concept of GHRM is a fragmented phenomenon. As a result, this Systematic Literature Review (SLR) is critical in identifying gaps and bringing to light various theories that can enhance the domain's theoretical lens. The role of antecedents, moderators and mediators of GHRM in affecting organizational performance has been established. Furthermore, by synthesizing the methods used to get authentic and robust results, the piece of research will serve as a guide for future researchers.
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Muhammad Farrukh, Muhammad Rafiq, Ali Raza and Nabeel Younus Ansari
This study aims to examine the influence of team-level green human resource management practices (TGHRM) on team-level green creative behavior (TGCB) through team green…
Abstract
Purpose
This study aims to examine the influence of team-level green human resource management practices (TGHRM) on team-level green creative behavior (TGCB) through team green psychological climate (TGPC). Additionally, it delves into the moderating effects of ethical leadership (EL) and green culture (GC) on the relationships among team-level GHRM, TGPC and TGCB.
Design/methodology/approach
Using a cross-sectional design, data were gathered from hotel teams and were analyzed using the PROCESS model.
Findings
The results indicate that TGHRM significantly impacts TGCB via TGPC. Moreover, the study provides partial evidence supporting the moderating roles of EL and GC in the relationships between TGHRM, TGPC and TGCB.
Practical implications
These findings offer valuable insights for managers and practitioners. They highlight the potential to enhance TGCB by implementing GHRM practices, nurturing a TGPC and cultivating both EL and a GC within teams.
Originality/value
This research addresses a gap in the literature, focusing on the effects of TGHRM on TGCB and shedding light on the intertwined social and psychological processes. Further, it broadens the discourse by analyzing the moderating influence of EL and GC in the dynamics between TGHRM, TGPC and TGCB.