Yi-Ying Chang, Che-Yuan Chang, Chung-Wen Chen, Y.C.K. Chen and Shu-Ying Chang
The purpose of this paper is to examine if personal identification could explicate the black box between participative leadership and employee ambidexterity. Also, the authors aim…
Abstract
Purpose
The purpose of this paper is to examine if personal identification could explicate the black box between participative leadership and employee ambidexterity. Also, the authors aim to explore how and why the top-down effects of higher-level leadership styles affect lower-level outcomes.
Design/methodology/approach
The authors collected multilevel and multisource data from top manager teams, and unit managers and employees of research and development, marketing and sales, and operations from Taiwanese technology firms.
Findings
The results revealed that individual-level personal identification partially mediated the relationship between firm-level participative leadership and individual-level employee ambidexterity, and individual-level coworker social support moderated the effect of firm-level participative leadership on individual-level employee ambidexterity through individual-level personal identification.
Originality/value
This paper demonstrated the importance of participative leadership and personal identification. It contributed to profound comprehension for potential mechanisms of individual-level personal identification and an enhancer of individual-level coworker social support why and how affects firm-level participative leadership on individual-level employee ambidexterity.
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Che-Yuan Chang, Yi-Ying Chang, Yu-Chung Tsao and Sascha Kraus
This paper aims to explore the relationship between top management team bricolage and performance and also examines unit ambidexterity's mediating role. More essentially, to…
Abstract
Purpose
This paper aims to explore the relationship between top management team bricolage and performance and also examines unit ambidexterity's mediating role. More essentially, to understand the black box of organizational knowledge dynamism, a multilevel moderated mediating model is established by exploring the effects of two firm-level moderators, namely, potential absorptive capacity and realized absorptive capacity.
Design/methodology/approach
To test the cross-level moderated mediation model, this study used multisource data from 90 R&D units in 45 Taiwanese manufacturing firms through two-wave surveys and retrieving the archival data for assessing unit performance.
Findings
This study’s evidence revealed that unit-level ambidexterity mediates the effect between firm-level top management teams’ (TMT) bricolage and unit-level performance. This study also found that firm-level potential absorptive capacity positively moderates the effect between firm-level TMT bricolage and unit-level ambidexterity. Moreover, firm-level realized absorptive capacity strengthens the indirect relationships between firm-level TMT bricolage and unit-level performance via unit-level ambidexterity. The findings shed light on how and why TMT bricolage influences unit ambidexterity and performance in knowledge-intensive sectors.
Originality/value
This paper adds to the existing knowledge-based theory literature by disentangling the association between top management team bricolage and unit performance and identifying the pivotal role of absorptive capacity at both the firm and unit levels.
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Yi-Ying Chang, Ian Hodgkinson, Paul Hughes and Che-Yuan Chang
The purpose of this paper is to examine the role of intermediate knowledge mechanisms on the participative leadership–employee exploratory innovation relationship using a distal…
Abstract
Purpose
The purpose of this paper is to examine the role of intermediate knowledge mechanisms on the participative leadership–employee exploratory innovation relationship using a distal mediation model.
Design/methodology/approach
Deploying a time-lagged questionnaire method implemented over four business quarters, data are generated from 1,600 responses in R&D units of Taiwanese technology firms.
Findings
The structural equation modeling results reveal that participative leadership is positively related to employee exploratory innovation; coworker knowledge and absorptive capacity partially mediate the relationship between participative leadership and employee exploratory innovation independently; and coworker knowledge sharing in combination with absorptive capacity partially mediates this relationship.
Originality/value
The findings contribute new knowledge on the relationship between participative leadership and employee exploratory innovation by uncovering intermediate knowledge mechanisms that augment this relationship.
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Ying Chang, Chubing Zhang, Tiange Li and Yina Li
This study aims to examine the effects of the perceived warmth and competence of humanoid robots on customer tolerance of service failure through the affective response and the…
Abstract
Purpose
This study aims to examine the effects of the perceived warmth and competence of humanoid robots on customer tolerance of service failure through the affective response and the boundary condition of relationship norms.
Design/methodology/approach
Two experimental studies were conducted to investigate the effects of perceived warmth and competence of humanoid robots’ physical appearances on tolerance of service failure and the mediating role of anger. The boundary influence of relationship norms is also explored.
Findings
The results reveal that the perception of warmth (vs. competence) robot leads to less (more) anger, which significantly results in tolerance of service failure. However, customer tolerance is insignificant under exchange norms, as the undelivered service violates the expectations of both warm and competent robots.
Practical implications
This study provides practical guidance for hospitality managers to implement humanoid robots in a way that minimizes the negative outcomes of service failure. Managers should also think about the appropriate match of different types of humanoid robots and relationship norms in which robots will be deployed.
Originality/value
This study contributes to the tolerance literature by taking a social cognition perspective to investigate the effect of humanoid robots’ physical appearances on customers’ reactions to service failure. The findings also reveal that its affective mechanism lies in the effect of expectancy violations of service failure on tolerance. Furthermore, this study extends the literature on relationship norms to the influence of company factors on effective humanoid robot implementation.
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Yi-Ying Chang, Wei-Chung Chao, Che-Yuan Chang and Hui-Ru Chi
The purpose of this paper is to explore the role of mediation and moderation mechanisms between firm-level effects of transformational leadership (TFL) on unit-level performance…
Abstract
Purpose
The purpose of this paper is to explore the role of mediation and moderation mechanisms between firm-level effects of transformational leadership (TFL) on unit-level performance across levels.
Design/methodology/approach
The authors used surveys to collect data from 800 senior managers at the firm level and 1,377 unit managers from 800 units of 100 firms from semiconductors, optoelectronics, computer electronics, and telecommunications industries. The industries were chosen because these firms focus on expanding their businesses and encourage extensive knowledge sharing among the firms and at all levels within the organizations.
Findings
In this study, the authors theorized that firm-level effects of TFL on unit-level performance across levels were positively related to unit-level performance. Unit-level knowledge sharing mediates the positive relationship between firm-level TFL and unit-level performance. A cross-level interaction effect of firm-level TFL and unit-level absorptive capacity showed that a positive unit-level absorptive capacity enhanced firm-level influence of TFL on unit-level knowledge sharing. Unit-level absorptive capacity moderates the positive relationship between unit-level knowledge sharing and unit-level performance.
Originality/value
First, the authors attempt to integrate the leadership and knowledge management research by exploring the critical mediator of unit-level knowledge sharing in explaining the effects of firm-level TFL on employees’ performance at the unit level. This approach is important because it extends the research areas of the two fields, and also clarifies issues regarding how and why TFL at the top of the organization positively impacts the performance of employees at a lower level of the organizational hierarchy. Second, the effectiveness of firm-level TFL depends on the absorptive capacity of each unit. The importance of absorptive capacity and the consequences of leadership behaviors have been emphasized in studies.
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Yi-Ying Chang, Che-Yuan Chang and Chung-Wen Chen
The purpose of this paper is to examine how transformational leadership may relate to corporate entrepreneurship by adopting a multilevel approach. The authors also theorized and…
Abstract
Purpose
The purpose of this paper is to examine how transformational leadership may relate to corporate entrepreneurship by adopting a multilevel approach. The authors also theorized and tested the top-down and bottom-up intermediate process linking transformational leadership and corporate entrepreneurship.
Design/methodology/approach
Multisource data across different timeframes were collected from 129 managers and 244 employees from 55 units of 27 firms.
Findings
The results showed that transformational leadership and corporate entrepreneurship were positively related at the unit level. Furthermore, unit-level collective efficacy mediated the relationship between unit-level transformational leadership and unit-level corporate entrepreneurship. The authors also found that the firm-level empowerment climate moderated the indirect effect of unit-level collective efficacy on the relationship between unit transformational leadership and unit-level corporate entrepreneurship.
Originality/value
First, the goal of this study is to extend the single focus of transformational leadership on corporate entrepreneurship (e.g. Ling et al., 2008) and develop a more thoughtful approach on determining how transformational leaders influence corporate entrepreneurship across levels. This study responds to calls for research to look at the impact of unit-level transformational leaders, such as middle managers, across levels (Ren and Guo, 2011) and creates a multilevel framework in which transformational leaders at the unit level influence the appearance of corporate entrepreneurship at the unit level.
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Yi-Ying Chang, Feng-Yi Chiang, Qilin Hu, Ian Hodgkinson, Paul Hughes and Che-Yuan Chang
Participative leadership's influence on employee task performance has garnered significant attention in a rapidly evolving organizational landscape. This study explores the…
Abstract
Purpose
Participative leadership's influence on employee task performance has garnered significant attention in a rapidly evolving organizational landscape. This study explores the multilevel dynamics of participative leadership congruence between unit managers and direct supervisors and its effects on employee task performance.
Design/methodology/approach
Drawing on two longitudinal studies based on the firms randomly selected from the Taiwan Economic Journal (TEJ) database, the research observes the mediating role of Person-Unit fit and the moderating influence of Unit-Member Exchange in the participative leadership-performance relationship.
Findings
The findings reveal how participative leadership congruence enhances person-unit fit, which in turn benefits employee task performance. Unit-member exchange plays a critical role in augmenting the participative leadership congruence? Person-unit fit? Employee task performance relationship.
Originality/value
The study extends leadership literature by highlighting the significance of leadership alignment across levels and the interplay between psychological and social factors in improving employee performance.
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The use of air cargo by low-income countries and the effects of freight charges on their export flows are described. This is accomplished by illustrating the difference between…
Abstract
The use of air cargo by low-income countries and the effects of freight charges on their export flows are described. This is accomplished by illustrating the difference between export flows from developing countries of perishable products and high-tech goods. Descriptive statistics are used to highlight the importance of trade that travels by air from these countries to the United States and the European Union. Subsequently, costs of air freight are estimated. A gravity model of trade measures the effect of these costs on export flows. Major institutional and regulatory constraints that may be halting additional trade that relies on air transportation, and the implications for economic growth, are identified.
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Sanjay Kumar Pandey and Shruti
This study aims to generalize the Baker and Sterling’s model (2017) by additionally considering viscous flow and introducing a cylindrical central zone of low pressure. Unlike…
Abstract
Purpose
This study aims to generalize the Baker and Sterling’s model (2017) by additionally considering viscous flow and introducing a cylindrical central zone of low pressure. Unlike other models, in which the azimuthal velocity is deduced as a special solution using the variables-separable approach, the novelty in this is that it yields a more general form.
Design/methodology/approach
Flow is incompressible, steady, axisymmetric and viscous. Radial velocity is assumed similar to that of the Baker and Sterling model (2017) by incorporating a central low-pressure zone. The continuity and the Navier−Stokes equations are employed to obtain other velocity components and pressure. Unlike earlier models, azimuthal velocity is obtained from the radial and the axial momentum equations.
Findings
Azimuthal velocity does not asymptotically vanish in the radial direction, it rather sharply reduces to zero, which is practically observed in real vortices occurring in nature. Also, with an increase in water content in tornado fluid, the vortex becomes slightly thinner with comparatively slower rotation. Furthermore, the consideration of a central low-pressure zone shifts the maximum of the axial velocity somewhat away from the boundary of the low pressure. Also, as the low-pressure zone narrows, pressure from the outer zone to the boundary of the low-pressure central zone drops more rapidly, representing a stronger vortex.
Originality/value
To the best of the authors’ knowledge, no such analysis is available in the literature. The work is original and is not under consideration for publication elsewhere. Also, the analysis is balanced and fair.