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Article
Publication date: 27 November 2023

Yirui Chen, Qianhu Chen, Yiling Xu, Elisa Arrigo and Pantaleone Nespoli

In the post-pandemic era urban ecosystem planning has become critically important. Given the emphasis on relevant issues concerning the complex interactions between human…

128

Abstract

Purpose

In the post-pandemic era urban ecosystem planning has become critically important. Given the emphasis on relevant issues concerning the complex interactions between human civilizations and natural systems within urban environments in the new normal, this article aims to enrich the field of knowledge management developing a cross-cultural analysis for clarifying the role of knowledge in planning and urban ecosystems.

Design/methodology/approach

This paper is conceptual in nature. Based on a theoretical foundation built by a critical literature review and data from the China Statistical Yearbook and China’s National Bureau of Statistics, this paper introduces some emerging real-impact topics regarding the connections between humanistic knowledge and urban planning. A comparative analysis between the capital city of Chang’an in the Tang dynasty of China and the capital city of Athens in Ancient Greek was used for explaining the influence of knowledge on successful urban planning.

Findings

The understanding the role of cross-cultural differences in knowledge management and practices for urban ecosystems offer the opportunities for rethinking consolidated approach to the interaction among social, economic, and environmental dimensions in urban settings.

Originality/value

This paper implies a new inter-disciplinary research field of great interest for the real impact KM community by illuminating how knowledge management is central in urban planning and across cultures.

Details

Journal of Knowledge Management, vol. 28 no. 4
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 9 January 2025

Bin Xie, Zhenyu Wang, Yiling Xu and Libing Cui

Emergencies have become a growing concern for organizations, which require flexibility to respond to changes in emergencies based on their contingency, dynamic evolution rapidly…

10

Abstract

Purpose

Emergencies have become a growing concern for organizations, which require flexibility to respond to changes in emergencies based on their contingency, dynamic evolution rapidly and other characteristics. In order to enhance the ability of engineering project organizations to cope with emergencies, this study explores the mechanism of its influence on knowledge innovation under emergencies from the perspective of bricolage theory, and provides a new perspective for the traditional preplanning-based handling of emergencies by improvising to enhance the ability and results of improvisation.

Design/methodology/approach

Firstly, a structural equation model of the relationship between bricolage and knowledge innovation was constructed by introducing improvisational behavior and serendipity as mediating and moderating variables of the relationship between bricolage and knowledge innovation based on bricolage theory; secondly, drawing on previous well-established measurement scales about bricolage, improvisational behavior, knowledge innovation and serendipity, a questionnaire survey was conducted with different types of engineering project managers and technicians in Gansu Province as the research subjects, and 238 valid questionnaires were returned; finally, validation factor analysis and correlation analysis were performed, and the hypothesized relationships were verified using AMOS 24.0 software.

Findings

The results show that bricolage positively influences improvisational behavior; improvisational behavior positively influences knowledge innovation; bricolage positively influences knowledge innovation; bricolage influences knowledge innovation through the mediating role of improvisational behavior and serendipity positively moderates the impact of resource bricolage on knowledge innovation.

Originality/value

It reveals the mechanism of knowledge innovation of engineering project organizations in response to emergencies and the innovation mechanism of the episodic nature of emergency decision-making, extends the applicable context of bricolage theory and provides a new perspective for engineering project organizations in response to emergencies.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 13 May 2019

Chih-Hui Shieh, Yingzi Xu and I-Ling Ling

This paper aims to investigate how location-based advertising (LBA) elicits in-store purchase intention. To deepen the understanding of LBA’s effect on consumers’ purchase…

1496

Abstract

Purpose

This paper aims to investigate how location-based advertising (LBA) elicits in-store purchase intention. To deepen the understanding of LBA’s effect on consumers’ purchase decision, the research examines the role of consumers’ time consciousness in click intention in pull or opt-out LBA approaches. The study also explores how consumers react to LBA with an asymmetric dominance decoy versus a compromise decoy message.

Design/methodology/approach

Two field experiments were conducted, and a total of 363 volunteers within 3 km of a shopping mall participated. The participants were asked to turn on their global positioning system and then informed that a convenience store was planning to launch a mobile coupon subscription service. Data collected were analysed using analysis of variance, regression analysis, bootstrapping and spotlight tests.

Findings

The results demonstrate that consumers had a higher intention to click pull LBA than to click opt-out push LBA. Consumers with high time-consciousness had greater click intentions for pull LBA than for opt-out push LBA. Consumers with low time-consciousness, however, showed no difference in click intention for either LBA approach. Further, click intention mediates the effect of LBA on in-store purchase intention, and the asymmetric dominance decoy message is a more powerful strategy for LBA to increase the likelihood of in-store purchase.

Originality/value

This research provides insight into location-based services marketing by revealing how time-consciousness and decoy promotional messages affect consumers’ reaction to LBA and in-store purchase intentions. The findings offer practical suggestions for retailers on how to reach and engage with consumers more effectively through the use of LBA.

Details

Journal of Services Marketing, vol. 33 no. 4
Type: Research Article
ISSN: 0887-6045

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Article
Publication date: 16 February 2024

Chih-Hui Shieh, I-Ling Ling and Yi-Fen Liu

As a smart service, location-based advertising (LBA) integrates advanced technologies to deliver personalized messages based on a user’s real-time geographic location and needs…

301

Abstract

Purpose

As a smart service, location-based advertising (LBA) integrates advanced technologies to deliver personalized messages based on a user’s real-time geographic location and needs. However, research has shown that privacy concerns threaten the diffusion of LBA. This research investigates how privacy-related factors (i.e. LBA type, privacy self-efficacy (PSE) and consumer generation) impact consumers’ value-in-use and their intention to use LBA.

Design/methodology/approach

This study developed and examined an LBA value-in-use framework that integrates the role of LBA type, consumers’ PSE and consumer generation into the technology acceptance model (TAM). Data were collected through two experiments in the field with a total of 374 consumers. The proposed relationships were tested using PROCESS modeling.

Findings

The results reveal that pull (vs push) LBA causes higher value-in-use in terms of perceived usefulness and perceived ease of use, leading to greater usage intention. Further, the differences in the mediated relationship between pull- and push-LBA are larger among consumers of low PSE (vs high PSE) and Generation Z (vs other generations). The findings suggest that the consumer value-in-use brought about by LBA diminishes when using push-LBA for low PSE and Generation Z consumers.

Originality/value

This research is the first to integrate the privacy-related interactions of LBA type and consumer characteristics into TAM to develop a TAM-based LBA value-in-use framework. This study contributes to the literature on service value-in-use, smart services and LBA by clarifying the boundary conditions that determine the effectiveness of LBA in enhancing consumers’ value-in-use.

Details

Journal of Service Theory and Practice, vol. 34 no. 2
Type: Research Article
ISSN: 2055-6225

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Article
Publication date: 1 December 2015

Xu Yuhui, Liang Chengcheng and Wu Yue

To solve several “inorganic” problems generated recently by community development in China (e.g., waste of social resources, environmental pollution, and decreased economic energy…

55

Abstract

To solve several “inorganic” problems generated recently by community development in China (e.g., waste of social resources, environmental pollution, and decreased economic energy efficiency), focus should be on improving the community traffic organic micro-circulation system. As a historic and mixed functional urban community, the micro-circulation system of Xi'an Railway Bureau exhibits representativeness and complexity. Based on existing research results and years of follow-up investigations, which concentrate on circulation patterns and inherent organic development requirements of the community traffic micro-circulation system, this paper builds an evaluation index system. Value function method was used to implement the index factor quantitative analysis and comprehensive evaluation. Several related strategies were proposed to improve the organic micro-circulation system of the community, which is based on the analysis of the evaluation, in order to adopt the trend in both increasing urban development and stock updating. The analysis results demonstrate that it is necessary to present guiding renewal strategies on community land, road, people, and the environment for those mixed functional communities which use progressive renewed mode. It compensates the problems of overly strong export-oriented system, which is caused by the lack of organic traffic micro-circulation, so as to achieve the selective opening of community external. The study mainly highlights the significance of the systematic analysis of evaluation in influencing strategies on community renewal.

Details

Open House International, vol. 40 no. 4
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 19 June 2017

Yi-Fen Liu, Yingzi Xu and I-Ling Ling

This research aims to investigate how backstage visibility affects intangibility and perceived risk at the pre-purchase stage and how service credence moderates the effect of…

264

Abstract

Purpose

This research aims to investigate how backstage visibility affects intangibility and perceived risk at the pre-purchase stage and how service credence moderates the effect of backstage visibility on intangibility and perceived risk. It also focuses on the effect of backstage visibility on perceived service quality and value at the post-purchase stage and the moderating role of the service contact level.

Design/methodology/approach

This research tests the causal relationships between backstage visibility and customers’ service evaluations through two experimental studies.

Findings

Study 1 shows that customers who are exposed to backstage cues perceive less pre-purchase risk in the service than those who are not exposed. Pictures plus text information are more effective than text illustrations alone for risk reduction. This risk reduction effect is stronger for high-credence than for low-credence services and is partially mediated by the perceived intangibility of the service. Study 2 reveals that customers with access to backstage cues perceive higher service quality and higher overall value from service experiences. The value increase is more significant for high-contact than for low-contact services.

Research limitations/implications

Future research could apply different methods to different data sources to provide further insight about backstage visibility.

Originality/value

The findings of this research suggest that allowing customers to view some backstage activities before purchase helps tangibilize the service, achieve more effective communication with customers and create more positive service experiences.

Details

International Journal of Quality and Service Sciences, vol. 9 no. 2
Type: Research Article
ISSN: 1756-669X

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Article
Publication date: 28 August 2024

Lu Yiling, Qinghua He, Ge Wang, Xiaopeng Deng and Jingxiao Zhang

Given the heavy pollution feature of the construction industry, construction corporations need to adopt an effective environmental governance strategy. The quality and quantity of…

57

Abstract

Purpose

Given the heavy pollution feature of the construction industry, construction corporations need to adopt an effective environmental governance strategy. The quality and quantity of environmental information disclosure (EID) implementation, as an essential part of a corporate environmental governance strategy, is impacted by the characteristics of the top management team (TMT). This paper aims to analyze the relationship between the demographic characteristics of the TMT (i.e. gender, age, tenure, educational level, and duality) and corporate EID.

Design/methodology/approach

Using data from listed construction corporations generated between 2014 to 2018 in China, this study employs the Tobit regression model to test the research hypotheses. Also, this study applies a novel analytical approach, necessary condition analysis (NCA), to conduct a series of additional tests.

Findings

The results reveal that tenure and educational level are significantly and positively related to EID, while gender, age, and duality in the executive role are not significantly related to EID. When considering the TMT size as a moderator, the TMT age is positively related to the corporate EID, and the size of the TMT acts as a moderator to weaken the positive effect of the TMT age on the EID. The NCA results show that TMT gender, age, tenure, and educational level are necessary when the levels of EID exceed 40%.

Originality/value

Our findings suggest that TMT characteristics have a relatively significant effect on corporate EID levels, which extends EID research to the construction industry. Corporate planners can endeavor to shape TMT characteristics to improve EID levels. The results of NCA provide insights into what TMT characteristics construction corporations need to satisfy in their pursuit of transparent EID, as well as the levels at which these characteristics are desired.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 20 February 2025

Yiling Gao, Chen Wang, Liping Huang, Defa Wang and Zhibin Chen

To help supervisors understand the positions of workers in real-time, provide safety guidance for workers and reduce the occurrence of accidents. This study proposes a real-time…

15

Abstract

Purpose

To help supervisors understand the positions of workers in real-time, provide safety guidance for workers and reduce the occurrence of accidents. This study proposes a real-time positioning algorithm based on multi-source information coupling, aiming to solve the problem of workers’ autonomous positioning in signal-blind areas.

Design/methodology/approach

The proposed algorithm utilizes the visual SLAM and IMU sensors to perceive the environment, construct three-dimensional images, improve the accuracy of corner point matching, pre-integrate the raw IMU data, and adopt the tightly coupled method to couple the visual and inertial navigation data, thereby establishing a binocular visual SLAM and IMU coupling real-time positioning model.

Findings

The real-time positioning technology based on the coupling of visual SLAM and IMU shows good positioning effect and calculation speed in indoor sites, has good adaptability and accuracy in different building construction scenarios, and the positioning error can be controlled within 3%.

Originality/value

The successful construction of the real-time positioning method effectively alleviates the problem of inaccurate positioning caused by signal blind areas in the existing positioning management system, helps protect the lives and safety of construction site workers and improves the management efficiency of construction site supervisors.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

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Article
Publication date: 25 October 2024

Xian Zheng, Yiling Huang, Yan Liu, Zhong Zhang, Yongkui Li and Hang Yan

As the complex influencing factors for financing decisions and limited information at the early project stage often render inappropriate financing mode and scheme (FMS) selection…

58

Abstract

Purpose

As the complex influencing factors for financing decisions and limited information at the early project stage often render inappropriate financing mode and scheme (FMS) selection in the large-scale urban rail transit (URT) field, this study aims to identify the multiple influencing factors and establish a revised case-based reasoning (CBR) model by drawing on experience in historical URT projects to provide support for effective FMS decisions.

Design/methodology/approach

Our research proposes a two-phase, five-step CBR model for FMS decisions. We first establish a case database containing 116 large-scale URT projects and a multi-attribute FMS indicator system. Meanwhile, grey relational analysis (GRA), the entropy-revised G1 method and the time decay function have been employed to precisely revise the simple CBR model for selecting high-similarity cases. Then, the revised CBR model is verified by nine large-scale URT projects and a demonstration project to prove its decision accuracy and effectiveness.

Findings

We construct a similarity case indicator system of large-scale URT projects with 11 indicators across three attributes, in which local government fiscal pressure is considered the most influential indicator for FMS decision-making. Through the verification with typical URT projects, the accuracy of our revised CBR model can reach 89%. The identified high-similarity cases have been confirmed to be effective for recommending appropriate financing schemes matched with a specific financing mode.

Originality/value

This is the first study employing the CBR model, an artificial intelligence approach that simulates human cognition by learning from similar past experiences and cases to enhance the accuracy and reliability of FMS decisions. Based on the characteristics of the URT projects, we revise the CBR model in the case retrieval process to achieve a higher accuracy. The revised CBR model utilizes expert experience and historical information to provide a valuable auxiliary tool for guiding the relevant government departments in making systematic decisions at the early project stage with limited and ambiguous project information.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Available. Open Access. Open Access
Article
Publication date: 9 March 2020

Lixin Cui, Yibao Liang and Yiling Li

Service innovation is a key source of competence for service enterprises. Along with the emergence of crowdsourcing platforms, consumers are frequently involved in the process of…

2335

Abstract

Purpose

Service innovation is a key source of competence for service enterprises. Along with the emergence of crowdsourcing platforms, consumers are frequently involved in the process of service innovation. In this paper, the authors describe the crowdsourcing ideation website—MyStarbucksIdea.com—and find the motivations of customer-involved service innovation.

Design/methodology/approach

Using a rich data set obtained from the website MyStarbucksIdea.com, a dynamic structural model is proposed to illuminate the learning process of consumers.

Findings

The results indicate that initially individuals tend to underestimate the costs of the firm for implementing their ideas but overestimate the value of their ideas. By observing peer votes and feedbacks, individuals gradually learn about the true value of ideas, as well as the cost structure of the firm. Overall, the authors find that the cumulative feedback rate and the average potential of ideas will first increase and then decline.

Originality/value

First, the previous researches concerning the crowdsourcing show that the creative implementation rate is low and the number of creative ideas decreases, and few scholars have studied the causes behind the problems. Second, the data used in this paper are true and valid, and it is difficult to obtain now. These data can provide strong empirical support for the model proposed in this paper. Third, it is relatively novel to combine the customer learning mechanism and heterogeneity theory to explain the phenomenon of reduced creativity and low implementation rate in crowdsourcing platform, and the research results can provide a reasonable reference for the construction of this industry.

Details

Journal of Industry-University Collaboration, vol. 2 no. 1
Type: Research Article
ISSN: 2631-357X

Keywords

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