Xin-Jean Lim, Jun-Hwa Cheah, Jennifer Yee-Shan Chang, Weng Marc Lim, Alastair M. Morrison and Yogesh K. Dwivedi
This study synthesises the self-determination theory (SDT), expectation-confirmation model (ECM), and protection motivation theory (PMT) to formulate an integrated theoretical…
Abstract
Purpose
This study synthesises the self-determination theory (SDT), expectation-confirmation model (ECM), and protection motivation theory (PMT) to formulate an integrated theoretical framework that elucidates the process of shaping the intention to continue using facial recognition payment (FRP) under the conditional impact of perceived technology security.
Design/methodology/approach
Data from 667 Beijing Winter Olympics visitors with FRP experience were collected through an online survey and analysed using variance based-structural equation modelling (VB-SEM).
Findings
This study reveals that the intention to continue using FRP evolves through three key stages. Initially, in the expectation stage, the multidimensional concept of artificial autonomy (sensing, thought, and action), which is underpinned by self-determination, is pivotal, strongly influencing perceptions of service enhancement and fostering trust in FRP. Subsequently, the confirmation stage underscores the importance of perceived service enhancement and trust as vital drivers in maintaining FRP usage, while also contributing to subjective well-being. Crucially, perceived technology security emerges as a key moderating factor, enhancing positive perceptions and intentions towards FRP, thus influencing its sustained adoption.
Originality/value
This study stands out by revealing the nuanced interplay between artificial autonomy and user perceptions, particularly concerning service enhancement, technology security, and trust, as they influence well-being and the continued adoption of FRP. Robustly grounded in the integrated theoretical framework of SDT, ECM, and PMT, the study’s findings are critical for comprehending the core elements and specific drivers that promote sustained FRP use, especially as we consider its potential widespread implementation. Therefore, this study not only advances theoretical understanding but also offers practical guidance for optimising FRP deployment strategies in a rapidly evolving technological landscape.
Details
Keywords
Yee-Shan Chang, Xin-Jean Lim and Jun-Hwa Cheah
Recognizing food waste as a global issue, it has attracted scholars to conduct numerous relevant studies in the area. Growing concerns about the social and environmental impacts…
Abstract
Purpose
Recognizing food waste as a global issue, it has attracted scholars to conduct numerous relevant studies in the area. Growing concerns about the social and environmental impacts have intensified food waste attention to the practice of socially responsible consumption. The purpose of this study is to undertake a review of existing knowledge to edify and provide a platform for future research.
Design/methodology/approach
The present study retrieved and reviewed a total of 76 articles from Web of Science (WoS) database, which were published from 2011 to 2020 in food and nutrition related journals from social responsibility perspective.
Findings
In accordance with the proposed research questions, the findings demonstrate the publication trend, distribution of article sources, research regions, thematic classification, theoretical and methodology framework. The findings also reveal research gaps in the literature and facilitate scholars with extensive gap-specific research directions to explore.
Research limitations/implications
This review is limited in its consideration of articles from the (WoS) database and focused in food or nutrition related journals.
Originality/value
By mapping what is known in the current state of food waste research, this study identifies existing gaps and opportunities for future research in this area.