Yann Mey Yee, Cheng Ling Tan and Ramayah Thurasamy
This paper aims to discuss the necessity of building a knowledge management system in today’s knowledge economy by focusing on human capital management, choice of tools, and how…
Abstract
Purpose
This paper aims to discuss the necessity of building a knowledge management system in today’s knowledge economy by focusing on human capital management, choice of tools, and how knowledge processes affect an organization’s strategic capabilities.
Design/methodology/approach
Analyzing several theoretical models in the area of knowledge management and explaining how motivation and choice of tools can improve utilization of knowledge management system.
Findings
Building a knowledge management system is recommended for transitioning into data analytics to capture business trends in the knowledge economy. Motivation and choice of tools are important to determine the utilization of a knowledge management system.
Practical implications
This paper presents practical issues and provides insights into building and using a knowledge management system in today’s organizations.
Originality/value
This paper justifies the need of knowledge management system and presents the issues and solutions to integrate knowledge management system into an organization.