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1 – 10 of 100Ya Lan, Yongdong Shi, Yu-xiao Liu and Wu Wei
This study aims to investigate how women’s entrepreneurial self-identity influences their experience of well-being through entrepreneurship.
Abstract
Purpose
This study aims to investigate how women’s entrepreneurial self-identity influences their experience of well-being through entrepreneurship.
Design/methodology/approach
This study tested and validated a model using survey data from 210 women entrepreneurs in China. Hierarchical regression and bootstrapping methods were used to test the hypotheses.
Findings
This study finds that women’s entrepreneurial self-identity not only has a direct positive effect on entrepreneurial well-being but also an indirect positive effect on entrepreneurial well-being through the mediating role of entrepreneurial work autonomy and work meaning. Moreover, in mediation analyses, the autonomy and meaning of entrepreneurial work simultaneously mediate the relationship between women’s entrepreneurial self-identity and entrepreneurial well-being, and further play a chain mediating role between the two.
Originality/value
Little is known about how women perceive well-being through entrepreneurship. Moreover, the available literature has mostly overlooked the impact of women’s entrepreneurial self-identity on their entrepreneurial well-being. This study reveals the influence mechanism from the perspectives of identity and self-determination theories, with a focus on women entrepreneurs in China.
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Kai-Chieh Hu, Kai-Chieh Chia, Mingying Lu and Ya-Lan Liang
The purpose of the study is to clarify the quality of home delivery logistics services from the perspectives of customers and provide insight to aid the prioritization of service…
Abstract
Purpose
The purpose of the study is to clarify the quality of home delivery logistics services from the perspectives of customers and provide insight to aid the prioritization of service quality improvements and guide managerial strategic planning.
Design/methodology/approach
The study used a three-dimensional model that integrated Kano model, goal difficulty (GD) and importance–performance analysis (IPA) for investigating service quality aspects emphasized by customers and determine which attributes should be prioritized according to an enterprise's resource and capability constraints. Data were collected through questionnaires administered to the customers and managers of five primary home delivery logistics service enterprises and six small to medium-sized enterprises in Taiwan. Improving the quality of home delivery logistics services has become of increased interest for enterprises.
Findings
The three most important attributes, ranked in order of priority for improvement, were the protection of customers' personal information, delivery of products without damage and reasonable compensation standards for product damage. The study concludes that enterprises should prioritize the improvement of these attributes. Implications, detailed explanations and directions for further investigations are also proposed.
Originality/value
The study discusses the importance and relevant satisfaction levels of service quality attributes from the perspective of customers while also considering the limitations of companies' resources and capabilities. The results indicate that the method can be used to identify service quality attributes of home delivery logistics and formulate strategies for enhancing customer satisfaction.
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Shih-Liang Chao and Ya-Lan Lin
This study has two purposes. The first is to identify the determinants influencing the selection of a container number recognition system via a quantitative method to thereby…
Abstract
Purpose
This study has two purposes. The first is to identify the determinants influencing the selection of a container number recognition system via a quantitative method to thereby establish an evaluation structure. The second purpose is to conduct an empirical study to determine the weights of the criteria and alternatives.
Design/methodology/approach
The exploratory factor analysis (EFA) and fuzzy analytic hierarchy process (AHP) were applied to determine the evaluation structure and weights of the criteria and alternatives, respectively.
Findings
An empirical study based on a dedicated terminal at Keelung Port is conducted. The result demonstrates that the radio-frequency identification (RFID) system is a suitable system for the terminal under consideration in this study.
Originality/value
The value of this study is twofold. First, EFA was applied to extract common factors from a wide questionnaire survey, thereby establishing a hierarchical analysis structure. This method and comprehensive evaluation structure are useful references for both practitioners and researchers to deal with problems of gate automation. Second, fuzzy AHP was used to decide the weights of the hierarchical structure. The weights obtained by this method are more objective and rational as the imprecision expressions in returned samples have been considered and dealt with.
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Shin-Shin Chang, Chung-Chau Chang, Ya-Lan Chien and Jung-Hua Chang
This research aims to analyze whether the self-regulatory focus, a consumer variable, moderates the impact of incongruity on consumer evaluations. A congruity or typicality arises…
Abstract
Purpose
This research aims to analyze whether the self-regulatory focus, a consumer variable, moderates the impact of incongruity on consumer evaluations. A congruity or typicality arises when a product (e.g. champagne) is consistently consumed in certain occasions or is used in conjunction with other specific products. This typicality may remind people of the product with regard to specific contexts but may limit the product’s overall versatility. In line with the moderate incongruity effect, there may be an opportunity to extend a product usage to situations associated with moderate incongruity or atypicality.
Design/methodology/approach
Study 1 is a 2 (self-regulatory focus: promotion/prevention) × 3 (atypicality of product usage context: typical/moderately atypical/highly atypical) between-subject experimental design. Study 2 replicated Study 1 with a sample of different age, three different champagne usage contexts and a manipulation of self-regulatory focus. Study 3 is a 2 (self-regulatory focus: promotion/prevention) × 3 (atypicality of product usage context: typical/moderately atypical/highly atypical) × 2 (product replicates: red wine/pearl jewelry) mixed design with self-regulatory focus and atypicality as between-subjects factors and product replicates as a within-subject variable.
Findings
Promotion-focus consumers’ product evaluations for the moderate incongruity or atypicality are higher than those for congruity and extreme incongruity. The relationship takes an inverted-U shape. Prevention-focus consumers’ product evaluations decrease monotonically as congruity decreases. Moreover, compared with prevention-focus individuals, promotion-focus ones evaluate moderate incongruity more favorably.
Research limitations/implications
There are some limitations to this research. First, it only investigates the moderate incongruity effect with regard to product use occasions and complementary products. To increase the external validity of self-regulatory focus as a moderator of incongruity-evaluation relationships, it remains to future research to extend the research setting to products which have been tightly bonded to specific users, locations, seasons or times. Second, although the experimental designs are similar to previous ones, the scenarios are nevertheless imaginary. Therefore, participants’ involvement levels in all manipulated situations, as well as the quality of their answers, remain unknown.
Practical implications
First, brand managers should target only promotion-focus customers to obtain the moderate incongruity effect, but should maintain a consistent marketing strategy for prevention-focus customers. Second, because both promotion- and prevention-focus individuals have unfavorable evaluations of extreme incongruity, drastic changes in marketing strategies should be avoided. Third, people from a Western (Eastern) culture exhibit more promotion (prevention) focus orientation. Therefore, the type of culture can serve as an indicator of regulatory orientation. Fourth, a gain-framed appeal is recommended for realizing the moderate incongruity effect from promotion-focus consumers. Finally, promotion-focus (vs prevention-focus) consumers will welcome a moderately nonalignable than alignable product upgrade.
Originality/value
Most prior research on goal orientation has found that promotion-focus (vs. prevention-focus) individuals are more inclined to adopt new products, but both types of people are unlikely to purchase new products when the associated risks become salient, while the research related to schema incongruity has suggested that the moderate incongruity effect may not exist when consumers perceive high risks. By combining both schema congruity and self-regulatory focus theories, this research provides a more precise picture of how and why a person’s goal orientation influences the relative salience of risks and benefits with an increase in incongruity.
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Amir Shabani, Seyed Mohammad Reza Torabipour and Reza Farzipoor Saen
The purpose of this paper is to introduce an innovative data envelopment analysis (DEA) model entitled “Non‐binary Arithmetic Operator Dual‐role” (NAOD) under free disposability…
Abstract
Purpose
The purpose of this paper is to introduce an innovative data envelopment analysis (DEA) model entitled “Non‐binary Arithmetic Operator Dual‐role” (NAOD) under free disposability assumption for selecting the refrigerated containers in cold chain management (CCM).
Design/methodology/approach
In classical DEA models, it is assumed that all of input and output variables play a certain role. However, in some cases, some variables play both input and output roles, simultaneously. These variables in DEA are called “dual‐role” factors. This study introduces a new approach to deal with these factors in the process of evaluating a set of homogeneous refrigerated containers, which is based on Free Disposal Hull (FDH) (one of the DEA models). However, in previous dual‐role models, this variable is considered as a binary variable. In this paper, a partial role for dual‐role factors is considered.
Findings
The main findings of this paper are: for the first time, the NAOD model is developed for the container selection problem in the context of CCM and the dual‐role factors are considered for the container selection problem. The NAOD model determines partial role of dual‐role factors and can consider multiple dual‐role factors. For the first time, the container selection problem is solved by an FDH model. The result of NAOD model is validated by genetic algorithm.
Originality/value
The paper makes a sufficient contribution to the practice of operations research. It is the first study which applies advanced DEA models for selecting the containers in the context of the CCM. To the best of the authors' knowledge, there is no other reference that deals with container selection in the context of CCM in the presence of dual‐role factors.
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Juliana Juliana, Annisa Sabilla Limayurid, Fitranty Adirestuty, Ahmad Ajib Ridlwan, Sylva Alif Rusmita and Shafinar Ismail
This study aims to show the factors that influence the intention of Generation Z Muslims to buy halal food products through ShopeeFood.
Abstract
Purpose
This study aims to show the factors that influence the intention of Generation Z Muslims to buy halal food products through ShopeeFood.
Design/methodology/approach
This study used quantitative methods. The analytical technique used is partial least square-structural equation modeling with 230 respondents as a sample of Generation Z Muslims in West Java, Indonesia. This research was conducted in June 2022 by distributing questionnaires via Google Forms and social media.
Findings
The results showed that perceived ease of use, perceived usefulness, attitudes, subjective norms, perceived behavioral control, religiosity and intention to buy halal food through ShopeeFood in Generation Z Muslims in West Java were in the high category. However, subjective norms and perceived behavioral control are the only ones that positively and significantly affect purchase intention.
Practical implications
ShopeeFood is expected to be able to identify and take advantage of the high level of intention of Generation Z Muslims to buy halal food through ShopeeFood. ShopeeFood can socialize and increase consumer attention that ShopeeFood is different from other online food delivery services. ShopeeFood can require merchants to display transparency in the composition of food products.
Originality/value
To the best of the authors’ knowledge, this study is perhaps the first study in the context of Generation Z Muslims in West Java, Indonesia, that deals with the perceived ease of use, perceived usefulness, attitudes, subjective norms, perceived behavioral control and religiosity on the intention to buy halal food through ShopeeFood. The study’s findings are essential in Islamic marketing and technological acceptance (ShopeeFood Apps).
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Thorsten Teichert, Sajad Rezaei and Juan C. Correa
This study conceptualizes food delivery services as service mix decisions (SMDs) and illustrates a data-driven approach for the analysis of customers' written experiences.
Abstract
Purpose
This study conceptualizes food delivery services as service mix decisions (SMDs) and illustrates a data-driven approach for the analysis of customers' written experiences.
Design/methodology/approach
Web scraping, text mining techniques as well as multivariate statistics are combined to uncover the structure of the three tiers of SMD from consumers' point of view.
Findings
The analyses reveal that fast food delivery is not primarily about speed but that there are four distinct experiential factors to be considered for SMDs. Fast food delivery services are associated both with the actual product (i.e. product issues and brand satisfaction) and with the augmented product (payment process and service handling).
Originality/value
Findings demonstrate the relevance of SMDs in omnichannel food retail environments and guide researchers in multistage analyses of consumers' online food reviews.
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Continues on the theme of an earlier article, this time dealingwith installation and maintenance of Local Area Networks. Discusses theimportance of having a LAN manager and…
Abstract
Continues on the theme of an earlier article, this time dealing with installation and maintenance of Local Area Networks. Discusses the importance of having a LAN manager and details problems likely to occur when installing a LAN.
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E‐commerce plays an important role in today’s business environment, and that role will continue to grow each year. eMarketer predicts that by “2004, world wide e‐commerce revenues…
Abstract
E‐commerce plays an important role in today’s business environment, and that role will continue to grow each year. eMarketer predicts that by “2004, world wide e‐commerce revenues are expected to total USD 2.7 trillion”. E‐commerce continues to grow in the United States. “The Census Bureau of the Department of Commerce announced today that the estimate of U.S. retail e‐commerce sales for the first quarter of 2004, not adjusted for seasonal, holiday, and trading‐day differences, was $15.5 billion, an increase of 28.1 per cent (±2.9 per cent) from the first quarter of 2003.” “According to a new study by RoperASW and AOL Time Warner, Europeans spent on average EUR430 on line between August and October 2002.” This compares with an average spend of EUR543 per head in the US over the same period.
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