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This study aims to achieve the post-stall pitching maneuver (PSPM) and decrease the deflection frequency of aircraft actuators controlled by the robust backstepping method based on event-triggered mechanism (ETM), nonlinear disturbance observer (NDO) and dynamic surface control (DSC) techniques.

To estimate unsteady aerodynamic disturbances (UADs) to suppress their adverse effects, the NDO is designed. To avoid taking the derivative of the virtual control law directly and eliminate the coupling term of the system states and dynamic surface errors in the stability analysis, an improved DSC is developed. Combined with the NDO and DSC techniques, a robust backstepping method is proposed to achieve the PSPM. Furthermore, to decrease the deflection frequency of the aircraft actuators, a state-dependent ETM is introduced.

An ETM-and-NDO-based backstepping method with an improved DSC technique is developed to achieve the PSPM and decrease the deflection frequency of aircraft actuators. And simulation results are presented to verify the effectiveness of the proposed paper.

Few studies have been conducted on the control of the PSPM in which the lateral and longitudinal attitude dynamics are coupled with each other considering the UADs. Moreover, the mechanism that can decrease the deflection frequency of aircraft actuators is rarely developed in existing research. This study proposes an ETM-and-NDO-based backstepping scheme to address these problems with satisfactory performance of the PSPM.

The purpose of this study is to propose the research model integrating the expectation-confirmation model with the views of learning engagement (LE) and extending DeLone and McLean information systems (IS) success model to examine whether quality determinants as antecedents to students' beliefs can influence students' continuance intention of massive open online courses (MOOCs).

Sample data for this study were collected from students enrolled in a comprehensive university in Taiwan. A total of 600 questionnaires were distributed, and 363 (60.5%) useable questionnaires were analyzed using structural equation modeling in this study.

This study proved that students' perceived knowledge quality, system quality, interface design quality, learner–instructor interaction quality, and collaboration quality all positively caused students' perceived usefulness, confirmation and LE in MOOCs, which jointly explained students' satisfaction with MOOCs and subsequently resulted in students' continuance intention of MOOCs.

This study fully evaluates IS-related and interaction-related quality determinants via an understanding of students' state of LE in explaining students' continuance intention of MOOCs that is difficult to expound with only their utilitarian perception of MOOCs. Hence, this study contributes to deep insights into an all-round quality evaluation in the field of MOOCs continuance intention and takes extrinsic and intrinsic motivators into account in the theoretical development of MOOCs continuance intention to acquire a more comprehensive and robust analysis.

The use of electrohydraulic systems is becoming more widespread in industry. The control valve forms a vital component of any such system as it performs both power conversion and amplification. The valve is operated by a solenoid mounted on the end of the valve block. A typical solenoid actuator is shown in Fig. 1. Current through the coil generates a magnetic potential difference across the air‐gap, producing an attractive force between the opposing pole face and armature. The armature moves to close the air‐gap and minimize the reluctance of the magnetic circuit.

The purpose of this paper is to characterize the optimal ordering and allocation policy for a store replenishment decision in the context of an omnichannel retailer in a franchise network. The authors further show that a myopic policy is optimal, which circumvents the curse of dimensionality for the multi-period inventory model and help store managers optimize their decisions about the amount of inventory to stock for both online and offline demands and the percentage of inventory to reserve for online orders.

This research is trigged by several managerial studies which suggest reserving a certain percentage of the in-store inventory for online orders as a good store inventory allocation practice for omnichannel retailers in a franchise network. The authors used an analytical model to develop this practice by clarifying how store managers can decide on the amount of inventory to replenish and the percentage to reserve for online orders.

This study develops a finite horizon, periodic review inventory model to identify an optimal and dynamic replenishment and allocation policy. The analysis uncovers the system’s fundamental structural property concavity. The research shows that, due to this property, the optimal replenishment policy is a base-stock policy. The latter is due to the base stock level being independent of the initial inventory at hand, and the optimal allocation level being non-decreasing on the base-stock level.

This study contributes to the literature on store inventory management for omnichannel retailers in a franchise network by investigating their optimal store inventory ordering and allocation policy. Nevertheless, the zero-lead time and zero-setup cost assumptions limit the findings.

Insights into an optimal store inventory policy may guide franchisee store managers to decide on the amount of inventory to replenish and the percentage to reserve for online orders.

The originality of this paper lies in its focus on in-store inventory management for omnichannel retailers in a franchise network. The findings are helpful for franchisor retailers to implement the omnichannel strategy at the level of in-store inventory management. Beyond using incentive systems, the franchisor should leverage legitimate powers by mentioning a relevant measure in their contracts with their franchisee to minimize their channel conflicts and ensure their customers have seamless shopping experiences.

The purpose of this paper is to develop pseudospectral meshless radial point Hermit interpolation (PSMRPHI) for applying to the Motz problem.

The author aims to propose a kind of PSMRPHI method.

Based on the Motz problem, the author aims also to compare PSMRPHI and PSMRPI which belong to more influence type of meshless methods.

Although the PSMRPHI method has been infrequently used in applications, the author proves it is more accurate and trustworthy than the PSMRPI method.

This study aims to examine the joint impact of customer mistreatment (external stressor) and team performance pressure (internal stressor) on employees’ proactive customer service performance (PCSP) using the stressor-emotion model.

The sample consisted of 220 employees and 54 branch leaders from a large restaurant chain in China. This study conducted a multi-time and multi-source design study using Mplus 7.4 to examine the hypotheses.

Customer mistreatment has a positive effect on employees’ emotional exhaustion, which further reduces PCSP. Team performance pressure strengthens the dysfunctional effect of customer mistreatment on emotional exhaustion, whereas leaders’ positive affective presence mitigates the negative relationship between emotional exhaustion and PCSP.

This study investigates how internal and external stressors jointly affect employees’ PCSP. Thus, it provides a comprehensive perspective of employee stress management and active service management for organization managers.

基于压力源-情绪模型, 本研究旨在了解客户不当对待（外部压力源）和团队绩效压力（内部压力源）如何共同影响员工的主动对客服务绩效。

我们的样本来自中国一家大型连锁餐厅的220名员工和54名分店负责人。我们进行了多时间和多来源设计, 并采用Mplus 7.4检验所有假设。

客户不当对待会导致员工情绪衰竭, 进而降低主动对客服务绩效。团队绩效压力加强了客户不当对待对员工情绪衰竭的消极影响,而领导者积极情感体现可以减弱员工情绪衰竭对其员工主动对客服务绩效的负面影响。

本文的贡献是全面探讨内部和外部压力源如何共同影响员工的主动对客服务绩效, 从而为组织管理者提供一个更全面的员工压力管理和主动服务管理的视角。

Este estudio examina el impacto conjunto de los abusos de los clientez (estresor externo) y la presión sobre el rendimiento del equipo (estresor interno) en el rendimiento proactivo del servicio al cliente (PCSP) de los empleados utilizando el modelo estresor-emoción.

Nuestra muestra está formada por 220 empleados y 54 jefes de establecimientos pertenecientes a una gran cadena de restaurantes de China. Realizamos un diseño multitemporal y multifuente con Mplus 7.4 para examinar todas las hipótesis.

Los abusos de los clientes tienen un efecto positivo sobre el agotamiento emocional de los empleados, lo que reduce aún más la PCSP. La presión sobre el rendimiento del equipo refuerza el efecto disfuncional del abuso de los clientes sobre el agotamiento emocional, mientras que la presencia afectiva positiva de los líderes mitiga la relación negativa entre el agotamiento emocional y la PCSP.

Este artículo contribuye a investigar cómo los factores estresantes internos y externos afectan conjuntamente a la PCSP de los empleados. Proporciona una perspectiva más completa de la gestión del estrés de los empleados y de la gestión activa de los servicios para los directivos de las organizaciones.

This study aims to explore how and when negative workplace gossip damages hospitality employees’ career growth, based on social information processing (SIP) and social cognitive career theories.

The authors gathered data from 379 individuals working in Guangzhou’s hospitality industry with a multi-wave survey.

This research found that negative workplace gossip harms career growth by damaging one’s personal reputation, and concern for reputation plays a moderating role. In particular, employees displaying greater concern for reputation are more inclined to perceive a diminished personal reputation when exposed to negative workplace gossip, resulting in more negative assessments of their career growth prospects in their organization.

This study has some practical implications. It highlights the need to mitigate negative workplace gossip by fostering a harmonious work environment, implementing reputation-focused training programs and providing support to employees who are particularly concerned about their personal reputations.

This research contributes to the knowledge by empirically revealing the career consequences of negative workplace gossip, incorporating personal reputation and concern for reputation in the theoretical model and advancing research in the vocational and gossip domains. It also enriches SIP and social cognitive career theories while focusing on the hospitality industry.

This paper aims to study the issues of adaptive fuzzy control for a category of switched under-actuated systems with input nonlinearities and external disturbances.

A control scheme based on sliding mode surface with a hierarchical structure is introduced to enhance the responsiveness and robustness of the studied systems. An equivalent control and switching control rules are co-designed in a hierarchical sliding mode control (HSMC) framework to ensure that the system state reaches a given sliding surface and remains sliding on the surface, finally stabilizing at the equilibrium point. Besides, the input nonlinearities consist of non-symmetric saturation and dead-zone, which are estimated by an unknown bounded function and a known affine function.

Based on fuzzy logic systems and the hierarchical sliding mode control method, an adaptive fuzzy control method for uncertain switched under-actuated systems is put forward.

The “cause and effect” problems often existing in conventional backstepping designs can be prevented. Furthermore, the presented adaptive laws can eliminate the influence of external disturbances and approximation errors. Besides, in contrast to arbitrary switching strategies, the authors consider a switching rule with average dwell time, which resolves control problems that cannot be resolved with arbitrary switching signals and reduces conservatism.

Proper management of supplies and their delivery greatly affects the competitiveness of companies. This paper aims to propose an integrated decision-making approach for integrated transportation and production scheduling problem in a two-stage supply chain. The objective functions are minimizing the total delivery tardiness, production cost and the emission by suppliers and vehicles and maximizing the production quality.

First, the mathematical model of the problem is presented. Consequently, a new algorithm based on a combination of the genetic algorithm (GA) and the VIKOR method in multi-criteria decision-making, named GA-VIKOR, is introduced. To evaluate the efficiency of GA-VIKOR, it is implemented in a pharmaceutical distribution company located in Iran and the results are compared with those obtained by the previous decision-making process. The results are also compared with a similar algorithm which does not use the VIKOR method and other algorithm mentioned in the literature. Finally, the results are compared with the optimized solutions for small-sized problems.

Results indicate the high efficiency of GA-VIKOR in making decisions regarding integrated production supply chain and transportation scheduling.

This research aids the manufacturers to minimize their total delivery tardiness and production cost and at the same time maximize their production quality. These improve the customer satisfaction as a part of social and manufacturer’s power of competitiveness. Furthermore, the emission minimizing objective functions directly provides benefits to the environment and the society.

This paper investigates a new supply chain scheduling the problems and presents its mathematical formulation. Moreover, a new algorithm is introduced to solve the multi-objective problems.