A. Muzathik, Y. Nizam, M. Ahmad and W. Nik
Friction material in an automotive brake system plays an important role for effective and safe brake performance. A single material has never been sufficient to solve performance…
Abstract
Friction material in an automotive brake system plays an important role for effective and safe brake performance. A single material has never been sufficient to solve performance related issues. Current research aimed to examine properties of Boron mixed brake pads by comparing them with the commercial brake pads. Friction coefficient of Boron mixed brake pads and commercial brake pads were significantly different and increased with the increase in surface roughness. The abrupt reduction of friction coefficient is more significant in commercial brake pad samples than in Boron mixed brake pad formulations. Fade occurred in commercial brake pad sample at lower temperatures. Boron formulations are more stable than their commercial counterparts.
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Abu Hassan Abu Bakar, Mohamad Nizam Yusof, Muhammad Asim Tufail and Wiwied Virgiyanti
– The purpose of this paper is to examine the relationship between knowledge management and growth performance of construction companies.
Abstract
Purpose
The purpose of this paper is to examine the relationship between knowledge management and growth performance of construction companies.
Design/methodology/approach
In total, 600 questionnaires were sent to selected individuals in grade G7 construction companies. A total of 110 completed questionnaires were returned and deemed usable. The collected data were processed and analysed by partial least-squares (PLS) path modelling with SmartPLS 2.0 software. This technique was selected because it is appropriate for exploratory studies, such as the current one, where hypothesised relationships between variables have not been tested.
Findings
The findings show a positive relationship between knowledge management and growth performance in construction companies. The results of this study are valuable in establishing a valid and reliable survey instrument, especially for construction companies.
Practical implications
The results of this study can be can be utilised as a basis for strategic choices by top management, to enable a company to grow. Right decisions are crucial to enable construction companies to remain competitive, and develop in a challenging business environment.
Originality/value
The paper furthers understanding of how knowledge management influence growth performance in construction industry. This aspect has been little studied both in theoretical and empirical studies.
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Gözde Konuk Ege, Hüseyin Yüce, Özge Akay, Hasbi Öner and Garip Genç
This paper aims to address the production of biocomposite nanofibers using luffa natural fibers and polyaniline conductive polymer/polyethylene oxides (PANI/PEO).
Abstract
Purpose
This paper aims to address the production of biocomposite nanofibers using luffa natural fibers and polyaniline conductive polymer/polyethylene oxides (PANI/PEO).
Design/methodology/approach
In this study, luffa natural fibers are extracted by chemical method. After mixing the treated luffa (TL) with the PANI/PEO solution, TL/PANI/PEO nanofibers were produced by electrospinning (ES) method under different ES parameters to examine the optimal conditions for nanofiber production. Then TL/PANI/PEO biocomposite nanofibers prepared in different weight ratios were produced to analyze the effects of luffa in the morphology and thermal properties of the biocomposite nanofibers. The characterization analysis of TL/PANI/PEO biocomposite nanofibers was performed by scanning electron microscopy, Fourier transform infrared spectroscopy (FTIR) and differential scanning calorimetry (DSC) analysis methods.
Findings
The analysis shows that different weight ratios of TL to PANI/PEO changed the morphology of the membrane. When increasing the weight ratio of TL, the morphological structure of TL/PANI/PEO transformed from nanofiber structure to thin film structure. The appearance of O—H peaks in the FTIR results proved the existence of TL in PANI/PEO nanofibers (membrane). Moreover, an increase in the weight ratio of luffa from 2% to 7.5% leads to an increase in the peak intensity of the O—H group. Regarding DSC analysis, biocomposite nanofibers improved the thermal properties. According to all results, 2%wt TL/PANI/PEO showed optimal morphological properties.
Originality/value
Plant cellulose was extracted from the luffa, one of the natural fibers, by method of alkali treatment. A new type of biocomposite nanofibers was produced using TL blend with PANI via electrospinning method.
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Ishtiaq Hussain Qureshi and Danish Mehraj
The purpose of this paper is to perform a psychometric evaluation of the internal green marketing (IGM) scale in the context of consumer, industrial and service industry from a…
Abstract
Purpose
The purpose of this paper is to perform a psychometric evaluation of the internal green marketing (IGM) scale in the context of consumer, industrial and service industry from a developing economy. Drawing on IGM theory, this study validates the measurement scales to operationalize IGM as green internal communication (GIC), green skill development (GSD) and green rewards (GRs).
Design/methodology/approach
The sample was drawn from the consumer, industrial and service industries in Jammu and Kashmir, India, using a random sampling method. Data were collected from consumer, industrial and service industries in two phases through a self-administrated questionnaire-based survey. In total, 137 managers responded during the first phase, and 368 managers responded during the second phase. During the first phase, exploratory factor analysis (EFA) was conducted to uncover the underlying dimensions of IGM, and during the second phase, data were analyzed to test the validity of the IGM scale through confirmatory factor analysis (CFA).
Findings
EFA suggested a three-dimension scale (green internal communication (GIC), green skill development (GSD), and green rewards (GR)) which was confirmed by CFA. The findings of the study demonstrate that IGM is a valid and reliable scale to capture the individual-level perception of the employees with respect to the green internal marketing of an organization.
Practical implications
This paper is expected to provide valuable insights into the area of internal green marketing (IGM) about an industry that can be of immense help to domestic and international marketers in formulating human resource (HR)/marketing strategies. Further, it provides a wide-ranging scale that can act as a base for future research studies that aim to explore internal green marketing (IGM) in different organizational settings.
Originality/value
IGM is embedded in three underlying elements as GIC, GSD and GRs. It is suitable to the practitioner and researchers to operationalize IGM as a second-order construct in future studies.
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Shama Nazneen, Hong Xu, Nizam Ud Din and Rehmat Karim
The COVID-19 pandemic and the travellers’ behaviour towards travel risk is an emerging issue. Nonetheless, the travellers’ perceived COVID-19 impacts, travel risk perception…
Abstract
Purpose
The COVID-19 pandemic and the travellers’ behaviour towards travel risk is an emerging issue. Nonetheless, the travellers’ perceived COVID-19 impacts, travel risk perception, health and safety perception and travel avoidance concerning protection motivation theory is unnoticed. Following the protection motivation theory, the current study investigates the direct and indirect relationships between perceived COVID-19 impacts and travel avoidance. Moreover, the travellers’ cognitive perceptions of risk may vary with their demographic characteristics; therefore, the present study aims to test the differences in group-specific parameter estimates using a multi-group analysis.
Design/methodology/approach
The authors approached travellers from Tianjin, China using different communication services, including WeChat and email, through a snowball sampling technique. The study used 553 valid questionnaires for analysis.
Findings
The results of 553 questionnaires in structural equation modelling (SEM) with AMOS 21 indicated that travellers’ perceived Covid-19 impacts positively correlate with travel avoidance. The study model based on protection motivation theory specifies that travel risk perception and health and safety perception as a cognitive mediating process partially mediated the relationship between perceived COVID-19 impacts and travel avoidance. The findings specified that during COVID-19, travellers assessed the severity of travel risks and adopted preventive measures which influenced their travel behaviour and led to travel avoidance. The multi-group analysis results indicated no difference in perception for gender and education; however, concerning age, the significant nested p-value specifies a difference in perception.
Practical implications
The study offers implications for policymakers and the tourism industry to understand the travellers’ perceptions of travel during the pandemic and ensure health and safety measures to encourage travelling and reviving the tourism industry.
Originality/value
The application of protection motivation theory to analyse the travellers’ perceived COVID-19 impacts and travel avoidance in the presence of travel risk perception and health and safety perceptions as a cognitive mediating process is novel.
研究目的
COVID-19大流行下的旅行风险问题日益重要。目前, 有关旅游者COVID-19影响感知、旅行风险感知以及健康安全感知与避免旅行之间关系的问题尚未引起学者广泛关注。基于保护动机理论, 本文对COVID-19影响感知与避免旅行之间的直接关系和间接关系进行深入研究。鉴于旅游者旅行风险认知因其人口特征而异, 本文采纳多组分析来检验群体间特定参数估计差异。
研究方法
采用滚雪球抽样方法在中国天津利用微信和电子邮件共收集了553份有效问卷。
研究结果
结构方程模型分析结果显示, 旅游者Covid-19影响感知与避免旅行之间呈正相关关系。基于保护动机理论的研究模型表明, 旅行风险感知和健康安全感知作为认知中间过程, 在COVID-19影响感知与避免旅行之间起到部分中介作用。这说明在COVID-19期间, 旅游者首先评估旅行风险等级并采取预防措施, 而这将影响他们的旅行行为, 甚至导致放弃旅行。此外, 多组分析结果表明, Covid-19影响感知在性别和受教育程度上并不存在显著差异, 但在年龄上差异显著。
实践启示
研究对于政策制定者和旅游业界理解旅游者在疫情期间对旅行的看法以及采取健康和安全措施鼓励游客出游进而实现旅游业复苏具有重要启示。
研究贡献
基于保护动机理论, 引入旅行风险感知和健康安全感知作为中介变量来分析旅游者Covid-19影响感知对避免旅行的影响是本研究的重要创新点。此外, 本研究通过检验Covid-19影响感知在受访者人口学特征上的差异也对现有研究具有一定理论贡献。
Objetivo
La pandemia de COVID-19 y el comportamiento de los viajeros hacia el riesgo del viaje es un asunto emergente. No obstante, los impactos percibidos de COVID-19 por los viajeros, la percepción del riesgo de viaje, la percepción de salud y seguridad, así como la evitación de viajes con respecto a la teoría de la motivación de protección es desapercibida. Por lo tanto, el estudio actual basado en la teoría de la motivación de protección investiga las relaciones directas e indirectas entre los impactos percibidos del COVID-19 y la evitación del viaje. Las percepciones cognitivas del riesgo de los individuos varían con sus características demográficas; por lo tanto, el estudio actual que utiliza un análisis de multigrupo prueba las diferencias en las estimaciones de los parámetros de grupo específico.
Metodología
Nos acercamos a los viajeros de Tianjin, China, utilizando diferentes servicios de comunicación, incluidos WeChat y email, a través de una técnica de muestreo de bola de nieve. El estudio utilizó 553 cuestionarios válidos para el análisis.
Hallazgos
Los resultados empíricos de los 533 cuestionarios en los modelos de ecuaciones estructurales (MES) indican que los impactos percibidos de Covid-19 se correlacionan positivamente con la evitación del viaje. El resultado implica que los encuestados primero evalúan los riesgos y luego toman las decisiones de viajar; por consiguiente, los hallazgos apoyaron la teoría de la motivación de protección. Los hallazgos también mostraron que la percepción del riesgo de viaje y la percepción de salud y seguridad median entre los impactos percibidos de Covid-19 y la evitación de viajes. Además, los resultados del análisis de multigrupo indican que para el género y la educación, no existe una diferencia; sin embargo, en cuanto a la edad, existe una diferencia significativa en la percepción.
Implicaciones practices
Las implicaciones del estudio son importantes para que los legisladores y la industria del turismo comprendan la percepción de los viajeros durante la pandemia y garanticen las medidas de salud y seguridad para animar a viajar.
Originalidad
La aplicación de la teoría de la motivación de protección para analizar los impactos percibidos de COVID-19 por los viajeros y la evitación del viaje en la presencia de la percepción de riesgo de viaje y la percepción de salud y seguridad como variables mediadoras es novedosa. También, el estudio actual contribuye a la literatura a través de probar el modelo teórico sobre las características demográficas de los encuestados.
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Norhayati Zakaria, Wan-Nurisma Ayu Wan-Ismail and Asmat-Nizam Abdul-Talib
The purpose of this research is to understand the importance of value orientation on conspicuous consumption in the youth market segment in Southeast Asia. In particular, the…
Abstract
Purpose
The purpose of this research is to understand the importance of value orientation on conspicuous consumption in the youth market segment in Southeast Asia. In particular, the focus is to understand three different types of value orientation (specifically cultural values, material values and religious values) and its effects on conspicuous consumption behaviour.
Design/methodology/approach
An integrative theoretical model is proposed based on Hofstede's cultural dimension, the materialism value scale and religious commitments to predict the relationship for the value orientations of Generation Y's (Gen Y's) conspicuous consumption behaviour. The data was collected from undergraduate students enrolled in general education courses in three universities in Malaysia. Using cross-sectional data, 262 sets of valid questionnaires were used to perform the statistical analysis for the measurement and structural model using partial least squares equation modelling (PLS-SEM) path modelling.
Findings
We position our study by raising the pertinent question of “Seriously, Conspicuous Consumption?” to establish a clear understanding of whether Malaysian Gen Y individuals are conspicuous consumers and, if they are, which of the three values matter the most. In order to answer the question of whether Malaysian Gen Y engages in conspicuous consumption, we arrive at an understanding that, given multi-value orientations, conspicuous behaviour can be motivated and impacted by one value orientation and constrained by others. Hence, value orientation offers an insightful explanation of one specific type of consumer behaviour in the context of Asia as an emerging global market. Thus, our study provides two key theoretically significant findings. In general, our findings provide insights into how the multi-value orientations (i.e. cultural, material and religious orientations) contribute to several bodies of literature—namely, conspicuous consumption, international marketing and transcultural marketing. The results revealed that collectivism and materialism were positively and significantly related to conspicuous consumption. Uncertainty avoidance, although significant, had a negative relationship with conspicuous consumption. The other values (masculinity, power distance and religious values) were not significantly related to conspicuous consumption.
Research limitations/implications
Purchasing luxury goods is becoming an emergent phenomenon in Asia, particularly among young consumers. This paper provides marketing managers, particularly brand owners, with practical and realisable examples of how to plan and execute their marketing plans. A more profound understanding of this relationship may also serve to aid marketing managers in devising more focused marketing strategies and thus allocate marketing resources more efficiently. Hence, marketers could develop an effective communication strategy so that the target consumers will be aware of their goods because the purchase of luxury goods is likely to be motivated by social, cultural and personal factors.
Originality/value
This article examines the impact of value orientations on conspicuous consumption behaviour in Malaysian Gen Y consumers. The model proposed in this study is useful in predicting conspicuous consumption among Gen Y. By identifying the factors influencing this emergent type of consumer behaviour, global retailers will be informed about this particular market segmentation in terms of its preferences and desires. The article discusses the research findings and concludes with managerial implications and limitations.
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Nizam Ud Din, Shama Nazneen and Barkat Jamil
In line with the stimulus overload theory, this study seeks a comprehensive understanding of tourism crowding by examining residents’ perceived tourism crowding and their…
Abstract
Purpose
In line with the stimulus overload theory, this study seeks a comprehensive understanding of tourism crowding by examining residents’ perceived tourism crowding and their corresponding avoidance and approach reactions through sustainable tourism. In addition, the study aims to investigate whether residents’ proenvironmental behavior moderates’ tourism’s negative impacts on the local ecosystem, delving into its potential mitigating role.
Design/methodology/approach
Using purposive sampling, the authors engaged residents associated with government and nongovernment organizations, universities, colleges and schools, as well as individuals from the business sector encompassing hotels, restaurants and cafeterias, markets and dedicated social activists actively involved in community affairs.
Findings
The analysis, conducted on 920 questionnaires using structural equation modeling, demonstrates that tourism crowding exhibits a negative correlation with sustainable tourism and approach reactions but a positive correlation with avoidance reactions. Furthermore, the moderation analysis suggests that as residents’ proenvironmental behavior improves, the detrimental effect of tourism crowding on sustainable tourism diminishes.
Practical implications
The study presents numerous implications for policymakers and the tourism industry, emphasizing the need to comprehend residents’ perceptions of tourism crowding and sustainable tourism. It underscores the importance of engaging residents in the tourism process to achieve sustainability goals.
Originality/value
The novel theoretical contribution lies in applying the stimulus overload theory to examine tourism crowding and sustainable tourism, specifically from the residents’ perspectives.
目的
本研究根据刺激超负荷理论, 通过考察旅游地居民在整个可持续旅游过程中对旅游拥挤的感知以及他们的相应回避和接近反应, 寻求对旅游拥挤的全面了解。此外, 本研究旨在调查旅游地居民的环保行为是否可以缓和旅游对当地生态系统造成的负面影响, 并深入探讨潜在缓解作用。
方法
我们采用目的性抽样方法, 邀请了与政府和非政府组织、大学、学院和学校有关联的旅游地居民, 来自商业领域(包括HORECA“酒店、餐馆和自助餐厅”和市场)的个人, 以及积极参与社区事务的专职社会活动家。
结果
本研究采用结构方程模型(SEM)对920份调查问卷进行分析, 结果表明旅游拥挤与可持续旅游和接近反应呈负相关, 而与回避反应呈正相关。此外, 缓和分析表明, 随着旅游地居民环保行为的改善, 旅游拥挤对可持续旅游的不利影响呈现减弱。
实践启示
本研究为决策者和旅游业提供了许多启示, 强调需要了解旅游地居民对旅游拥挤和可持续旅游的感知, 亦强调了让旅游地居民参与旅游过程的重要性, 以确保实现可持续发展目标。
原创性
本研究贡献了新颖的理论, 应用刺激超负荷理论考察旅游拥挤和可持续旅游, 特别是从旅游地居民角度进行考察。
Propósito
Este estudio busca una comprensión global de la masificación turística mediante el examen de la masificación turística percibida por los residentes y sus correspondientes reacciones de aproximación y evitación a través del turismo sostenible, en el marco de la teoría de la sobrecarga de estímulos. Además, el estudio investiga si el comportamiento proambiental de los residentes modera los impactos negativos del turismo en el ecosistema local, profundizando en su potencial papel mitigador.
Metodología
Utilizando un muestreo intencional o por juicio, se recogieron datos de residentes vinculados a organizaciones gubernamentales y no gubernamentales, universidades, institutos y escuelas, así como a personas del sector empresarial que engloba hoteles, restaurantes y cafeterías, mercados y activistas sociales que participan activamente en asuntos comunitarios.
Hallazgos
El análisis de 920 cuestionarios mediante un modelo de ecuaciones estructurales demuestra que la masificación turística presenta una correlación negativa con el turismo sostenible y las reacciones de aproximación, pero una correlación positiva con las reacciones de evitación. Además, el análisis de moderación sugiere que a medida que mejora el comportamiento proambiental de los residentes, disminuye el impacto negativo de la masificación turística sobre el turismo sostenible.
Implicaciones prácticas
El estudio presenta numerosas implicaciones para los responsables políticos y la industria turística, destacando la necesidad de comprender las percepciones de los residentes sobre la masificación turística y el turismo sostenible. Se subraya la importancia de implicar a los residentes en el proceso turístico para alcanzar objetivos de sostenibilidad.
Originalidad/valor
La novedosa aportación teórica radica en la aplicación de la teoría de la sobrecarga de estímulos para examinar la masificación turística y el turismo sostenible, específicamente desde la perspectiva de los residentes.
Details
Keywords
- Tourism crowding
- Sustainable tourism
- Approach reaction
- Avoidance reaction
- Pro-environmental behavior
- Stimulus overload theory
- 旅游拥挤
- 可持续旅游
- 接近反应
- 回避反应
- 环保行为
- 刺激超负荷理论
- Masificación turística
- Turismo sostenible
- Reacción de aproximación
- Reacción de evitación
- Comportamiento proambiental
- Teoría de la sobrecarga de estímulos
Shama Nazneen, Hong Xu and Nizam Ud Din
Based on Butlers’ Tourism Area Life Cycle (TALC) model and stakeholder theory, this paper aims to propose an integrative model to examine the perceived impacts of cross-border…
Abstract
Purpose
Based on Butlers’ Tourism Area Life Cycle (TALC) model and stakeholder theory, this paper aims to propose an integrative model to examine the perceived impacts of cross-border mega-infrastructure development within the China–Pakistan economic corridor (CPEC). It was hypothesised that these perceptions may be predictors of residents’ perceived destination image (RPDI) and pro-tourism development behaviour (PTDB).
Design/methodology/approach
Interviewer adopted a self-administered questionnaire method and a descriptive technique to analyse the data.
Findings
The empirical results of 800 questionnaires in SEM indicates that, perceived CPEC benefits positively effects RPDI and PTDB. Further, the perceived CPEC costs positively influenced RPDI but had a negative relationship with PTDB. Moreover, RPDI partially mediated between perceived CPEC benefits and PTDB but fully mediated between perceived CPEC costs and PTDB.
Originality/value
In residents’ destination image studies, there is a paucity of the application of Butlers’ TALC model. Therefore, application of Butlers’ TALC model in residents’ destination image study in the context of cross-border mega-infrastructure development project of CPEC is entirely new.
目的
本文基于巴特勒的旅游目的地生命周期模型和利益相关者理论, 提出一个整合的模型用于考察跨越国境的大型基础设施在中国-巴基斯坦经济走廊的影响。本文假定对这些影响的感知能够预测当地居民感知目的地形象和旅游发展前的行为。
方法
使用自填式问卷和描述性数据分析技术。
发现
通过对800份问卷数据的结构方程分析, 发现感知中国-巴基斯坦经济走廊收益积极影响居民感知目的地形象和旅游发展前的行为。进一步, 感知中国-巴基斯坦经济走廊成本积极影响居民感知目的地形象但是消极影响旅游发展前的行为。而且, 居民感知目的地形象部分中介了感知中国-巴基斯坦经济走廊收益和旅游发展前的行为, 完全中介了感知中国-巴基斯坦经济走廊成本和旅游发展前的行为。
贡献
在居民目的地形象研究中, 很少使用巴特勒的旅游目的地生命周期模型。故而, 在居民目的地形象研究中使用巴特勒的旅游目的地生命周期模型, 应用在中国-巴基斯坦经济走廊这一跨国界的大型基础设施开发项目情境中, 是创新的。
关键词
目的地形象, 旅游发展前行为, 巴特勒旅游目的地生命周期模型, 利益相关者理论, 感知中国-巴基斯坦经济走廊的影响, 多群组分析
论文类型
研究论文
Propósito
Este trabajo, basado en el modelo de CDVT de Butlers y la teoría de stakeholder, propone un modelo integrador para examinar los impactos percibidos del desarrollo transfronterizo de megainfraestructuradentro dentro del corredor económico China-Pakistán (CPEC). Se presumió que estas percepciones pueden ser predictores de la imagen de destino percibida de los residentes y del comportamiento de desarrollo pro-turismo.
Metodología
el entrevistador adoptó un método de cuestionario autoadministrado y una técnica descriptiva para analizar los datos.
Resultados
Los resultados empíricos de 800 cuestionarios en el modelado de ecuaciones estructurales (SEM, por sus siglas en inglés) indican que los beneficios percibidos del CPEC influyen positivamente en la RPDI y en el comportamiento de desarrollo pro-turismo. Además, los costos percibidos del CPEC influyeron positivamente en la RPDI pero tuvieron una relación negativa con el desarrollo pro-turismo. Por otra parte, la RPDI media parcialmente entre los beneficios percibidos del CPEC y el comportamiento de desarrollo pro-turismo, pero totalmente mediado entre los costos percibidos del CPEC y el comportamiento de desarrollo pro-turismo.
Originalidad
En los estudios de imagen de destino percibida de los residentes, rara vez se aplica el Modelo del Ciclo de Vida de los Destinos Turísticos de Butlers (MCDVT). Por lo tanto, la aplicación del modelo de CDVT de Butlers en el estudio de imagen de destino percibida de los residentes, en el contexto dell proyecto de desarrollo trans-fronterizo de la mega-infraestructura del CPEC, es completamente nuevo
Details
Keywords
- Residents’ destination image
- Pro-tourism development behaviour
- Perceived CPEC impacts
- Multiple group analysis
- Butlers’ TALC model
- Stakeholder theory
- Imagen de destino percibida de los residents
- Comportamiento de desarrollo proturismo
- Impacto del cpec
- Análisis multigrupo
- Modelo del Ciclo de Vida de los Destinos Turísticos de Butlers (MCDVT)
- Programas de postgrado
- La teoría de stakeholder
G. Shantha and Bandari Shanker
This paper aims to examine the unsteady flow of an incompressible, viscous, conducting couple stress fluid flow through a porous medium over an infinite plate that is started into…
Abstract
Purpose
This paper aims to examine the unsteady flow of an incompressible, viscous, conducting couple stress fluid flow through a porous medium over an infinite plate that is started into motion in its own plane by an impulse. The presence of a uniform magnetic field in a direction perpendicular to the plate is assumed.
Design/methodology/approach
Casting the governing equations into matrix form, the authors use state space approach and Laplace transform technique to obtain the field variables. The inversion of Laplace transform is carried through the adoption of a numerical technique.
Findings
Two specific problems related to a heated plate and a plate under uniform heating are examined and the variation of temperature and velocity with respect to the couple stress parameter numerically is studied. Numerical results concerning velocity and temperature distribution are presented graphically.
Originality/value
The authors have attempted the problem in fluid dynamics through state space approach which is exploited with tremendous success in modern control theory but not enough in fluid dynamics.
Details
Keywords
Natasha Khalil, Syahrul Nizam Kamaruzzaman, Mike Riley, Husrul Nizam Husin and Abdul Hadi Nawawi
This paper explores the patterns of the current needs of users' social characteristics in post occupancy evaluation (POE) associated with the environmental performance of green…
Abstract
Purpose
This paper explores the patterns of the current needs of users' social characteristics in post occupancy evaluation (POE) associated with the environmental performance of green buildings using systematic literature review (SLR). This paper aims to establish a conceptual nexus between environmental performance mandates and the current needs of the users' social characteristics.
Design/methodology/Approach
This paper adopts a SLR approach designed using Preferred Reporting Items for Systematic Reviews and Meta-Analyses for 21 articles that were selected as qualitative synthesis in this study. The search parameter for the selected articles in this review was limited to publications in three databases, Scopus, Web of Science and Emerald, between January 2016 and January 2023, with the help of qualitative software ATLAS.ti 9© in the presentation of the network codes. The initial literature search has retrieved 99 papers which sequentially excluded 42 papers due to exclusion criteria, and the researcher was left with 57 papers. Out of 57, 14 papers were then removed due to duplication of records found in the Scopus and Web of Science databases, and 43 articles were further screened for qualitative synthesis. A thorough critical appraisal was applied to ensure that only selected papers were included, consensus was achieved among the authors and 22 papers were excluded. The qualitative synthesis has finalized 21 studies, and they are selected as confirmative findings.
Findings
Using network codes presentation of ATLAS.ti 9©, the result shows that the social characteristics are influenced by the evaluated building category and the users' category – the stakeholders (owners, designers) and the occupants. New-fangled elements in environmental performance mandates are legitimacy and accessibility. The users’ social characteristics are derived from the category of users, where the stakeholders (designers, owners) are relatively a novel benchmark in meeting the POE objectives towards environmental performance. The least attention on the users’ social characteristics based on the findings shows that image, experiential (conjoint), happiness, interactive behaviour, morale and values are depicted as the social current needs in the environmental performance using POE. However, all stakeholders and the building occupants’ social characteristics must have a confirmative relation to the performance mandates, especially for newly performance mandates elements: legitimacy and accessibility.
Research limitations/implications
The research limits the literature search between the recent January 2016 and January 2023 in Scopus, Web of Science and Emerald databases. Limiting the year of publication to the recent years is important to select and rank relevant scientific papers which encompass the reviewed subject. Other limitations include the selection of papers focusing on the POE approach and environmental performance as the main subject of evaluation. Other evaluation purposes that are not related to environmental objectives are excluded in this study.
Originality/value
The characteristics of the social elements become a challenging subject in meeting the environmental performance needs as they lean more towards intangible elements. The novelty of the findings is drawn from the new pattern and current needs of users' social characteristics in POE for environmental performance.