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Article
Publication date: 1 July 2022

Dianwen Wang, Yupeng Mou, Zhihua Ding and Xuehui Jiang

Crowdsourcing refers to a new business model in which enterprises or individuals publish tasks or problems, attracting freelancers or contributors to participate in solving tasks…

299

Abstract

Purpose

Crowdsourcing refers to a new business model in which enterprises or individuals publish tasks or problems, attracting freelancers or contributors to participate in solving tasks, submitting bids and allowing task seekers to choose the final solution. How to attract more quantity and quality of contributors to submit their solutions through a crowdsourcing platform has become a vital question.

Design/methodology/approach

In this study, the authors use web crawling to obtain 43,265 effective tasks in EPWK website (www.epwk.com) to probe how to elevate the quantity and quality of contributors via task reward design. This study uses the hierarchical linear model to probe the research questions.

Findings

Results show that, with the increase of task reward, the quantity of contributors goes up first and then goes down (inverted U shape), whereas the quality of contributors goes down first and then goes up (U sharp). Moreover, the authors investigate the moderating effects of another task design attribute, task duration. This study finds that task duration weakens the effect of task reward on the quantity of contributors while strengthening the effects of task reward on the quality of contributors.

Originality/value

First, this study theoretically probes two key aspects of task performance, namely, the quantity and quality of contributors, which expand the scope of task performance evaluation. Second, this study reconciles previous concern about the relationship of task reward and performance, which is different from previous studies that have paid more attention to the single perspective of their relationship. Finally, the authors investigate the moderating effects of task duration, which further uncover the mechanism behind task reward and performance, that is, the quantity and quality of task contributors.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 35 no. 5
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 9 August 2018

Shoufu Xu, Xuehui He and Longbing Xu

The purpose of this paper is to empirically investigate the impact of equity market valuation and government intervention on the research and development (R&D) investments of…

1224

Abstract

Purpose

The purpose of this paper is to empirically investigate the impact of equity market valuation and government intervention on the research and development (R&D) investments of listed companies in China and their relationship.

Design/methodology/approach

Using a manually collected R&D database in the period 2007–2015, this paper constructs a sample of 6,595 firm–year observations and applies the methods of pooled OLS regressions to examine the effects of market valuation and government intervention on corporate R&D expenditures.

Findings

This paper finds that market valuation enhances corporate R&D investments, but there is no evidence that government intervention may significantly affect the R&D investments. Government intervention also decreases the sensitivity of corporate R&D investment to stock price, which implies that government intervention weakens the promotion of market mechanism to corporate R&D investment. Furthermore, these effects are stronger in the non-state-owned firms and the non-regulated industries.

Practical implications

This study suggests that the functional borders of markets and government should be reasonably defined and markets play a decisive role in resource allocation to improve corporate innovation and national innovation.

Originality/value

This paper provides a micro view of the relationship between market and government at the stage of transitional economy in China as well as directions for further research on the relationship between stock prices and corporate investments.

Details

China Finance Review International, vol. 9 no. 1
Type: Research Article
ISSN: 2044-1398

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Article
Publication date: 20 December 2021

Lily (Xuehui) Gao, Iguácel Melero-Polo, Miguel Á. Ruz-Mendoza and Andreea Trifu

The purpose of this study is to examine how and to what extent customer-provider service touchpoints impact business customer perceptions and outcomes in the context of long-term…

1271

Abstract

Purpose

The purpose of this study is to examine how and to what extent customer-provider service touchpoints impact business customer perceptions and outcomes in the context of long-term business-to-business (B2B) service relationships. To this end, the authors will assess the chain of effect path for different service touchpoints between business customers and service providers – and the long-term impact both on customer perceptions and financial, behavioral and relational outcomes.

Design/methodology/approach

Enabled by a five-year panel data set, seemingly unrelated regression model methodology is applied to test the proposed conceptual framework. Data are obtained for a sample of 2,175 B2B insurance service companies between 2013 and 2017.

Findings

Study results shed light on the significance of the sales force in B2B settings, as one of several key service touchpoints – together with firm expertise, service reliability and excellence – driving robust relationships, profitability and cross-buying. Firm-initiated contacts and tangible touchpoints are proven to be ineffective – even damaging in some instances – in terms of driving business customer perceptions.

Originality/value

The paper delivers empirical evidence providing insight on how service touchpoints and business customer perceptions have a long-term impact on customer outcomes. This has yet to be addressed in B2B service settings – despite being of vital interest to marketers, as the longitudinal approach of the research aids service firms in gaining a better understanding of company-customer touchpoints and the extent to which different factors have a decisive, lasting impact on B2B customer outcomes.

Details

Journal of Business & Industrial Marketing, vol. 37 no. 11
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 1 June 2003

Fan Ka Wai

The study of the history of Chinese science has attracted further attention over the past 50 years, with an increasing number of scholars, influenced by Joseph Needham and his…

2356

Abstract

The study of the history of Chinese science has attracted further attention over the past 50 years, with an increasing number of scholars, influenced by Joseph Needham and his project “Science and Civilization in China”, developing ideas in this field. There are a range of Web sites which have been produced and are available to the scholar of the history of Chinese science, and some of these are collected together and evaluated in this article.

Details

Library Review, vol. 52 no. 4
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 1 October 2006

Stephen L. Morgan

Management is a “hot field” in China, yet little has been written in English about the history of management in China. Contrary to contemporary management literature, the paper…

2764

Abstract

Purpose

Management is a “hot field” in China, yet little has been written in English about the history of management in China. Contrary to contemporary management literature, the paper aims to show that Chinese entrepreneurs and managers were exposed to modern management ideas from the early twentieth century. The paper is an initial exploration of the transfer of managerial knowledge to China, especially Scientific Management, during the interwar period.

Design/methodology/approach

Draws on Chinese journal articles and books from 1910‐1930s, supplemented with archive materials and secondary sources in Chinese and English.

Findings

Chinese industrialists, officials and academics were attracted to Taylor's ideas of scientific management during the 1920s and 1930s, which were experimented with on a wider scale than is commonly realized. The interest in “new” management extended beyond industrialists and industry officials to reportage in the popular press.

Research limitations/implications

Future research should consider first how new ideas about management and organization were implemented on the shopfloor in individual Chinese enterprises, and second examine the role of social networks constituted by native place, industry ties and professional association membership in the diffusion of managerial ideas among the Chinese business elite of the period.

Originality/value

The paper shows that the transfer to China of modern management as an ideas system was not a recent phenomenon, but part of a century‐long process of transfer and adaptation of western management theory and practice.

Details

Journal of Management History, vol. 12 no. 4
Type: Research Article
ISSN: 1751-1348

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Article
Publication date: 11 May 2020

Kwun-fu Chan

This study aims to examine the problems encountered during the establishment of the Central Police Academy (CPA) under the Nationalist regime from 1936 to 1949. While the…

74

Abstract

Purpose

This study aims to examine the problems encountered during the establishment of the Central Police Academy (CPA) under the Nationalist regime from 1936 to 1949. While the authoritarian party-state unified the police academies by forceful means, this catalyzed the cleavage between the schools of police studies and resulted in power struggles over police education, intellectual thought, collectivity and even the national reform of police administration. More than narrating the progress of power consolidation, this study attempts to identify the problems underlying the factional strife and to reveal the interwoven pattern of these power struggles, exploring the confusion regarding what the police is, a question that troubled Chinese policemen from the mainland to Taiwan.

Design/methodology/approach

This paper explains the emergence of the factional strife from the beginning of the preliminary growth of the Police Academies in Nanking and Chekiang. It widely makes use of the official archives from Japan Center for Asian Historical Records and Historica Academia to show the dynamic situation in police education and administration. Rather, the official publications of the Police Academies and their affiliated associations reveal the hidden political agenda behind a unified framework as the party-state claimed. Moreover, official gazettes, memorials and newspapers are also used to strengthen the core argument of this study.

Findings

This paper examines the impact of the factional strife between the police leaders Dai Li and Li Shizhen on the CPA from 1936 to 1949. It illustrates that the establishment of the CPA ostensibly unified the nationwide police force but triggered power struggles over the control of the police administration. More importantly, it also shows how the factions strove for larger shares of power under the supreme doctrines that Chiang Kai-shek and the party-state imposed.

Originality/value

The failure of police education to become powerful was a special case among other more typical institutions. The governors coercively merged the police academies and created robust conditions for growth under the shelter of state authority. The police force did not follow the same path of national monopoly as what recent studies found but drifted apart with its vested interests and incompatible beliefs. Hence, the greater the demand for centralized control by the state, the greater the tension of the factional strife.

Available. Open Access. Open Access
Article
Publication date: 12 November 2024

Hai-xi Jiang and Nan-ping Jiang

A more accurate comprehension of data elements and the exploration of new laws governing contemporary data in both theoretical and practical domains…

86

Abstract

Purpose

A more accurate comprehension of data elements and the exploration of new laws governing contemporary data in both theoretical and practical domains constitute a significant research topic.

Design/methodology/approach

Based on the perspective of evolutionary economics, this paper re-examines economic history and existing literature to study the following: changes in the “connotation of production factors” in economics caused by the evolution of production factors; the economic paradoxes formed by data in the context of social production processes and business models, which traditional theoretical frameworks fail to solve; the disruptive innovation of classical theory of value by multiple theories of value determination and the conflicts between the data market monopoly as well as the resulting distribution of value and the real economic society. The research indicates that contemporary advancements in data have catalyzed transformative innovation within the field of economics.

Findings

The research indicates that contemporary advancements in data have catalyzed disruptive innovation in the field of economics.

Originality/value

This paper, grounded in academic research, identifies four novel issues arising from contemporary data that cannot be adequately addressed within the confines of the classical economic theoretical framework.

Details

China Political Economy, vol. 7 no. 2
Type: Research Article
ISSN: 2516-1652

Keywords

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Article
Publication date: 27 March 2023

Thamaraiselvan Natarajan and Deepak Ramanan V

Building on Stimulus Organism Response theory, the current study examines the influence of Integrated store service quality (ISSQ) on the omnichannel customer experience…

519

Abstract

Purpose

Building on Stimulus Organism Response theory, the current study examines the influence of Integrated store service quality (ISSQ) on the omnichannel customer experience dimensions (Cognitive, Affective and Relational), subsequently leading to their psychological ownership of the store, which eventually explains their Augmenting, Co-developing, Influencing and Mobilizing behaviors. The moderating role of omnichannel shopper perceived relationship investment in a few proposed relationships was tested.

Design/methodology/approach

The research is a descriptive, quantitative and cross-sectional investigation. A purposive sampling technique was used. It was conducted using data collected from 554 Indian omnichannel shoppers using a validated self-administered questionnaire. The proposed conceptual model was tested using PLS-SEM.

Findings

The results indicate that ISSQ positively impacts all three dimensions of omnichannel customer experience (cognitive, affective and relational). All three dimensions directly affect psychological ownership, eventually impacting their (Augmenting, Co-developing, Influencing and Mobilizing) engagement behaviors. The moderating effect of the omnichannel shopper, perceived relationship investment, revealed that it had a significant positive impact on the relationship between dimensions of omnichannel customer experience and psychological ownership of shoppers towards the store, which eventually fosters the customer–retailer value co-creation like engagement behaviors.

Research limitations/implications

The study is conducted in the Indian population, where omnichannel retailing is still nascent.

Originality/value

This study addresses the need to investigate other dimensions (apart from cognitive and affective) of the omnichannel customer experience that might eventually influence various service firms' customer engagement behaviors. This study is the first to show that integrated store service quality might stimulate (Augmenting, Co-developing, Influencing and Mobilizing) engagement behaviors through customer experience dimensions and the customer's sense of belongingness to the store. The moderating role of omnichannel shoppers' perceived relationship investment in a few proposed relationships was tested.

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Book part
Publication date: 2 September 2009

Dorothy J. Solinger

The cities, for the most part, appeared up until the middle of the 1990s to be islands within the larger Chinese political economy in which job-secure workers could be certain…

Abstract

The cities, for the most part, appeared up until the middle of the 1990s to be islands within the larger Chinese political economy in which job-secure workers could be certain that their livelihood, health, education, and living abodes would evermore undergird their and their children's sustenance. At least until the late 1980s, urbanites who stuck with the state sector even considered good treatment on the job a kind of birthright, an entitlement that was sure to be enforced. In the cities, true, there had always been the disadvantaged after 1949 – those without offspring or spouses, the disabled, and people unable to support themselves. But this relatively tiny batch of individuals generally survived in the shadows and out of sight, subsisting – but just barely – as members of the “three withouts” on a mere pittance, in the form of meager “social relief” disbursed by civil affairs departments.8

Details

Work and Organizationsin China Afterthirty Years of Transition
Type: Book
ISBN: 978-1-84855-730-7

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