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Article
Publication date: 23 February 2021

Honghong Zhang and Xiushuang Gong

The purpose of this present study is to investigate how opinion leaders' responsiveness to social influence varies with network positions (i.e. degree centrality and brokerage…

Abstract

Purpose

The purpose of this present study is to investigate how opinion leaders' responsiveness to social influence varies with network positions (i.e. degree centrality and brokerage) and network density in new product diffusion networks.

Design/methodology/approach

This study collected data based on a sociometric network survey. Hierarchical moderated regression and hierarchical linear modeling analyses were used to test the moderating effects of degree centrality, brokerage and density on the relationship between opinion leadership and susceptibility to social influence.

Findings

This study documents the significant moderating roles of network positions and network density in the relationship between individual influence (i.e. opinion leadership) and susceptibility to social influence. Interestingly, this study shows that the significant moderating effects of degree centrality and brokerage hold for opinion leaders' responsiveness to informational social influence, whereas that of network density holds for opinion leaders' responsiveness to normative social influence.

Research limitations/implications

This research sheds light on the network structural characteristics under which opinion leaders would be differentially responsive to social influence (i.e. informational and normative influence) from others.

Practical implications

This research provides marketing managers with insights into leveraging social influence by activating opinion leaders through existing network ties in new product diffusion networks.

Originality/value

Although opinion leaders are generally less susceptible to social influence from others than nonleaders, this research finds that, under certain network conditions, opinion leaders would be equally responsive to social influence from their peers.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 10
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 26 January 2022

Honghong Zhang and Xiushuang Gong

This study aims to examine the effect of opinion leadership on individuals’ susceptibility to social influence, which eventually affects their adoption behavior and assess how…

Abstract

Purpose

This study aims to examine the effect of opinion leadership on individuals’ susceptibility to social influence, which eventually affects their adoption behavior and assess how these relationships vary with gender in new product adoption.

Design/methodology/approach

Data were collected based on a survey of young consumers regarding the adoption of new consumer electronics. The hypotheses were tested using structural equation modeling and multiple sample analyses.

Findings

The study finds that opinion leaders are more sensitive to influence from others when the mechanism of status competition is at work. Although consumers who are more susceptible to normative influence tend to adopt new products later than others, those who are more susceptible to status competition are more likely to adopt earlier. The results also provide evidence for gender differences. Female leaders are more susceptible to status competition, whereas male leaders are less sensitive to informational influence. The effects of susceptibility to normative influence and status competition on adoption behavior are stronger for female than for male consumers.

Originality/value

The overall structural model predicts an interesting relationship between individual influence and susceptibility, as well as the effects of these factors on adoption behavior. This study also provides deeper insights into the dynamics of the social influence mechanisms at work for each gender in new product adoption.

Details

Journal of Product & Brand Management, vol. 31 no. 6
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 31 December 2020

Honghong Zhang and Xiushuang Gong

This study aims to empirically investigate how susceptibility to social influence in new product adoption varies with one’s structural location in a social network.

Abstract

Purpose

This study aims to empirically investigate how susceptibility to social influence in new product adoption varies with one’s structural location in a social network.

Design/methodology/approach

The social network data were collected based on a sociometric network survey with 589 undergraduate students. Social network analysis and ordinary least squares regression analyses were used to test the hypotheses.

Findings

This study finds that consumers with high degree centrality (i.e. hubs) who have a large number of connections to others and consumers with high betweenness centrality (i.e. bridges) who connect otherwise distant groups in social networks are both less sensitive to informational influence from others. More importantly, the authors find evidence that consumers with moderate levels of degree/betweenness centrality are more susceptible to normative influence and status competition than those with low or high degree/betweenness centrality. The inverse-U patterns in the above relations are consistent with middle-status conformity and anxiety.

Research limitations/implications

This research complements social influence and new product diffusion research by documenting important contingencies (i.e. network locations) in consumer susceptibility to different types of social influence from a social network perspective.

Practical implications

The findings will assist marketers to leverage social influence by activating relevant social ties with effective messages in their network marketing strategies.

Originality/value

This research provides a better understanding of the mechanisms driving susceptibility to social influence in new product diffusion.

Details

European Journal of Marketing, vol. 55 no. 5
Type: Research Article
ISSN: 0309-0566

Keywords

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