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Article
Publication date: 29 June 2021

Xin Pan, Hanqi Wen, Ziwei Wang, Jie Song and Xing Lin Feng

Digital healthcare has become one of the most important Internet applications in the recent years, and digital platforms have been acting as interfaces between the patients and…

377

Abstract

Purpose

Digital healthcare has become one of the most important Internet applications in the recent years, and digital platforms have been acting as interfaces between the patients and physicians. Although these technologies enhance patient convenience, they create new challenges in platform management. For instance, on physician rating websites, information overload negatively influences patients' decision-making in relation to selecting a physician. This scenario calls for an automated mechanism to provide real-time rankings of physicians. Motivated by an online healthcare platform, this study develops a method to deliver physician ranking on platforms by considering patients' browse behaviors and the capacities of service resources.

Design/methodology/approach

The authors use a probabilistic model for explicitly capturing the browse behaviors of patients. Since the large volume of information in digital systems makes it intractable to solve the dynamic ranking problem, we design a ranking with value approximation algorithm that combines a greedy ranking policy and the value function approximation methods.

Findings

The authors found that the approximation methods are quite effective in dealing with the ranking optimization on the digital healthcare system, and it is mainly because the authors incorporate the patient behaviors and patient availability in the model.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to present solutions to the dynamic physician ranking problem. The ranking algorithms can also help platforms improve system and operational performance.

Details

Internet Research, vol. 31 no. 6
Type: Research Article
ISSN: 1066-2243

Keywords

Available. Content available
2301

Abstract

Details

Internet Research, vol. 31 no. 6
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 28 June 2013

Sheau‐yueh J. Chao

The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and…

325

Abstract

Purpose

The purpose of this paper is to provide the historical background of genealogical records and analyze the value of Chinese genealogical research through the study of names and genealogical resources.

Design/methodology/approach

The paper examines the historical evolution and value of Chinese genealogical records, with the focus on researching the Islamic Chinese names used by the people living in Guilin. The highlight of this paper includes the analysis and evolution of the Islamic Chinese names commonly adopted by the local people in Guilin. It concludes with the recommendations on emphasizing and making the best use of genealogical records to enhance the research value of Chinese overseas studies.

Findings

The paper covers the history of Islam and describes how the religion was introduced into China, as well as Muslims' ethnicity and identity. It also places focus on the importance of building a research collection in Asian history and Chinese genealogy.

Research limitations/implications

This research study has a strong subject focus on Chinese genealogy, Asian history, and Islamic Chinese surnames. It is a narrow field that few researchers have delved into.

Practical implications

The results of this study will assist students, researchers, and the general public in tracing the origin of their surnames and developing their interest in the social and historical value of Chinese local history and genealogies.

Social implications

The study of Chinese surnames is, by itself, a particular field for researching the social and political implications of contemporary Chinese society during the time the family members lived.

Originality/value

Very little research has been done in the area of Chinese local history and genealogy. The paper would be of value to researchers such as historians, sociologists, ethnologists and archaeologists, as well as students and anyone interested in researching a surname origin, its history and evolution.

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Article
Publication date: 10 April 2009

Qiao‐Xing Li and Si‐Feng Liu

The purpose of this paper is to propose the input‐occupancy‐output analysis for grey situations and to manage the economic systems with missing information. The situation is…

400

Abstract

Purpose

The purpose of this paper is to propose the input‐occupancy‐output analysis for grey situations and to manage the economic systems with missing information. The situation is realistic in practice.

Design/methodology/approach

During the decision‐making process of an economic system, the managers often get some uncertain data for the missing information. Then, it becomes difficult to analyze the complex system by using the input‐occupancy‐output analysis. Since the uncertain data are grey numbers, the decision maker can control it by using grey system theory and the input‐occupancy‐output analysis.

Findings

Get the grey direct consumption and occupancy coefficient matrices and the computational formulas of their matrix‐covered sets. The grey model of input‐occupancy‐output analysis and its covered solution are also obtained.

Research limitations/implications

The chaos of the grey statistic data should satisfy a level of accuracy and it is key to get the number‐covered set that the true data belongs to.

Practical implications

A feasible approach to control the economic system that the accurate data are difficult to be obtained.

Originality/value

Give a new approach to study an economic system by using grey system theory.

Details

Kybernetes, vol. 38 no. 3/4
Type: Research Article
ISSN: 0368-492X

Keywords

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Article
Publication date: 18 April 2008

Sheau‐yueh J. Chao

This paper seeks to discuss the genealogical sources for Chinese immigrants as well as the settlement of Chinese in the USA and the historical evolution of Chinese names, their…

960

Abstract

Purpose

This paper seeks to discuss the genealogical sources for Chinese immigrants as well as the settlement of Chinese in the USA and the historical evolution of Chinese names, their origins, arrangement and development. It aims to cover the origins of various classes of Chinese surnames, followed by the content description of a traditional genealogical book for jiapu.

Design/methodology/approach

The paper researches the various ways that a Chinese person can find out about their ancestry.

Findings

The paper reveals the roles of libraries, including serving the needs of patrons interested in genealogical research, preserving and interpreting information through oral and family history projects and collaborating with other libraries through interlibrary loan, document delivery, library consortia, collection management and international resource‐sharing.

Research limitations/implications

The study provides information on where and how to locate the genealogical resources for researching the genealogy of a Chinese family.

Originality/value

The paper analyzes the value of genealogical research as a documentary source for population history, life expectancy in a clan, marriages and family connections, as well as lineage organizations and inter‐lineage relations.

Details

Collection Building, vol. 27 no. 2
Type: Research Article
ISSN: 0160-4953

Keywords

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Article
Publication date: 15 November 2023

Hasan Uvet, John Dickens, Jason Anderson, Aaron Glassburner and Christopher A. Boone

This research paper aims to examine two hybrid models of logistics service quality (LSQ) and its influence on satisfaction, loyalty and future purchase intention in a…

1019

Abstract

Purpose

This research paper aims to examine two hybrid models of logistics service quality (LSQ) and its influence on satisfaction, loyalty and future purchase intention in a business-to-consumer (B2C) e-commerce context. This study extends the literature for LSQ by incorporating the second-order assurance quality construct, which comprises personnel contact quality, order discrepancy handling and order returns, into one of the hybrid models.

Design/methodology/approach

A survey-based approach is used to collect data. Participant responses to questions concerning multiple LSQ dimensions and behavioral perceptions from their most recent online shopping experience are measured using structural equation modeling.

Findings

Findings highlight the importance of including a second-order construct assurance quality as a more explanatory model. Results illustrate that online ordering procedures and assurance quality impact customer satisfaction more than other prominent LSQ dimensions. Furthermore, the findings revealed a customer loyalty is a partial mediator between customer satisfaction and future purchase intention. This underscores the significance of improved logistics services as a competitive edge for e-commerce retailers.

Research limitations/implications

Implications are limited to the e-commerce B2C domain.

Practical implications

The findings of this study underscore critical LSQ dimensions that garner greater satisfaction and retention in the online shopping experience. The results indicate that the effective and efficient handling of the initial order and any order problem significantly influences customer satisfaction and reaps the long-term benefits of customer retention.

Originality/value

The authors present and empirically test a hybrid model of LSQ in a B2C e-commerce domain that captures many of the important elements of the customer experience as espoused in the literature.

Details

The International Journal of Logistics Management, vol. 35 no. 4
Type: Research Article
ISSN: 0957-4093

Keywords

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Article
Publication date: 10 January 2020

Yu Chen, Jun Feng, Y. Sun, Xu Peng, Qiao Dai and Chengtao Yu

The purpose of this study is to investigate the influence of groove shape on the hydrodynamic characteristics of a journal bearing.

387

Abstract

Purpose

The purpose of this study is to investigate the influence of groove shape on the hydrodynamic characteristics of a journal bearing.

Design/methodology/approach

The computational fluid dynamics model also takes into account the cavitation phenomena and thermal effect, which can illustrate the lubrication performance of a journal bearing.

Findings

The hydrodynamic simulations of the journal bearing with the different groove shapes are conducted under different operation conditions.

Originality/value

Based on the numerical analysis, the suggestions are presented for groove shape selection and can be used to the design of a journal bearing under the extreme operation condition.

Details

Engineering Computations, vol. 37 no. 5
Type: Research Article
ISSN: 0264-4401

Keywords

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Article
Publication date: 10 April 2009

Mao‐xing Shen, Yao Xie, Xi‐feng Xue and Xin‐hua Tian

In order to find a more accurate prediction method for the track of an aerial target, this paper aims to establish a track prediction model by the theory of grey system based some…

189

Abstract

Purpose

In order to find a more accurate prediction method for the track of an aerial target, this paper aims to establish a track prediction model by the theory of grey system based some track data of the target.

Design/methodology/approach

Aimed at the purpose, the authors have modified a model GM(1,1) with corrected residual error had presented in the literature, but it modeling the data with initial condition by the first data x(1), it is better to use the new information for the prediction, this means that the authors can use the last date x(n) as the initial conditions to modeling the track of air target to build a new model.

Findings

A modified model GM(1,1) with corrected residual error and initial conditions data x(n) is presented in this paper. The example demonstrates that the model is good fit for the prediction of the target tracks, especially for the case of that difficult to get accurate and reliable data when the data are limited.

Research limitations/implications

And the presented GM model can set up online to improve prediction precision. Further research is a need to do for actual engineering application although the example demonstrates that the model is good fit for the prediction of the target tracks as the tag pointed out. When the target is moving in a uniform velocity along a line, the GM prediction has a good accuracy due to the orderliness of the data.

Practical implications

As the example, here data are given in the case of variable accelerate for this is more fit the factual applications. The precision of GM(1,1) could be enhanced with the boundary condition at the terminus, and so much as the residual error revising could be omitted.

Originality/value

The modified model effectually improved the veracity of track prediction of an aerial target. It is shown that the grey forecasting model can be used in the prediction of an air target tracks at least. Combining some other techniques could gain some further results.

Details

Kybernetes, vol. 38 no. 3/4
Type: Research Article
ISSN: 0368-492X

Keywords

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Article
Publication date: 10 April 2009

Qiao‐Xing Li and Si‐Feng Liu

The purpose of this paper is to explain the connotation of grey number, which is the basic unit of grey mathematics and the key to establish the mathematic framework of grey…

567

Abstract

Purpose

The purpose of this paper is to explain the connotation of grey number, which is the basic unit of grey mathematics and the key to establish the mathematic framework of grey system theory.

Design/methodology/approach

From the grey hazy set, the paper re‐defines grey number and the operation of grey‐number element, then some properties are obtained. Based on them, the operation of grey‐matrix element is given. The general definition of grey function and its operation are also proposed.

Findings

The connotation of grey number is elaborated and the elementary framework of grey mathematics can be established.

Research limitations/implications

The researched object, objective and techniques of grey system theory have not been logically proposed and they may influence the comprehension of grey system theory. The obtained results of grey mathematics may significantly promote its development.

Practical implications

The paper can enable managers to control the complex system with missing information by using the quantitative approaches.

Originality/value

Grey mathematics may become a branch of mathematics to deal with proximate calculation.

Details

Kybernetes, vol. 38 no. 3/4
Type: Research Article
ISSN: 0368-492X

Keywords

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Article
Publication date: 21 August 2017

Xing Zhang, Shan Liu, Xing Chen and Yeming (Yale) Gong

Although health question-and-answer (Q&A) communities have become popular in recent years, only a few communities have successfully retained and motivated their members to share…

2954

Abstract

Purpose

Although health question-and-answer (Q&A) communities have become popular in recent years, only a few communities have successfully retained and motivated their members to share knowledge. The purpose of this paper is to focus on the ways by which social capital and motivation influence knowledge sharing intention from the perspectives of health professionals and normal users in health Q&A communities.

Design/methodology/approach

The developed theoretical model integrates individual motivation and social capital theories. On the basis of a sample comprising 363 members from health Q&A communities in China, the authors tested the hypotheses by using structural equation modeling.

Findings

This study empirically finds that social capital positively affects intrinsic and extrinsic motivations, which then positively influence the intention of health professionals and normal users to share knowledge. Motivations of members fully mediate the effects of social capital on knowledge sharing intention. Specifically, intrinsic motivation influences knowledge sharing intention more for health professionals than for normal users, whereas extrinsic motivation influences knowledge sharing intention more for normal users than for health professionals.

Originality/value

This study explores the factors that affect the intentions of sharing knowledge in health Q&A communities by integrating social capital and motivation theories. Individual motivations can then bridge social capital and knowledge sharing intention. The effects of the intrinsic and extrinsic motivations of two user types were further examined and compared. These findings can extend the understanding of the underlying drivers of intention to share knowledge in the context of e-health.

Details

Management Decision, vol. 55 no. 7
Type: Research Article
ISSN: 0025-1747

Keywords

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