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1 – 10 of 37The purpose of this paper is to put forward the grey relational decision-making model of three-parameter interval grey number based on Analytic Hierarchy Process (AHP) and Data…
Abstract
Purpose
The purpose of this paper is to put forward the grey relational decision-making model of three-parameter interval grey number based on Analytic Hierarchy Process (AHP) and Data Envelopment Analysis (DEA), based on the previous study of grey relational decision-making model, and it considers the advantages of the decision-making schemes and the subjective preferences of decision makers.
Design/methodology/approach
First of all, through AHP, the preference of each index is analyzed and the index weight is determined. Second, the DEA model is adopted to obtain the index weight from the perspective of the most beneficial to each scheme and objectively reflect the advantages of different schemes. Then, assign the comprehensive weights to each index of the grey relational decision-making model of three-parameter interval grey number, and calculate the grey relation degree of each scheme to rank the schemes.
Findings
The effectiveness of the model is proved by an example of carrier aircraft selection.
Practical implications
The applicability of this model is analyzed by taking carrier aircraft selection as an example. In fact, this model can also be widely used in agriculture, industry, economy, society and other fields.
Originality/value
In this paper, the combination of AHP and DEA is used to determine the index weight. Based on which, the grey relation degree under the three-parameter interval grey number is calculated. It intended the application space of the grey relational decision-making model.
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Kang Zhang, Xiaoxiao Zhu, Shimin Zhang, Qingxin Ding and Zichen He
Pipeline maintenance technology using smart isolation tool is becoming more widely used in the global scope. This paper aims to investigate the effects of parameters on the…
Abstract
Purpose
Pipeline maintenance technology using smart isolation tool is becoming more widely used in the global scope. This paper aims to investigate the effects of parameters on the frictional resistance between the slip and pipeline and the frictional characteristics under different lubrication films.
Design/methodology/approach
An experimental platform consisting of slip, pipeline and data acquisition system was developed, wherein the slip slips on the pipeline under different normal forces and velocities. In addition, three lubrication conditions, namely, dry wall, oil liquid and black powder on the wall, were investigated to study the effects of lubrications on the frictional coefficient and characteristics.
Findings
Research results indicate that the frictional force and coefficient were sensitive to normal force. The crude oil affected the frictional coefficient within a certain range of normal force, and the black powder enhanced the surface roughness in the natural gas pipeline. However, velocity had no effect on them. In addition, different contact behaviors could be observed from the frictional coefficient curves.
Originality/value
In this paper, the effects of normal force and velocity on frictional resistance of sliding slip during decelerating process in pipeline were investigated, and the effects of lubrication films on frictional characteristics were also revealed. The research results are of great value to improve the prediction accuracy of smart isolation tool, and also provide a guiding significance for the development of maintenance operation in pipelines.
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Xiaoxiao Zhu, Ming Liu and Ding Zhang
This study aims to address challenges in the distribution of social donations during epidemic emergencies, focusing on issues such as uneven distribution and material stacking…
Abstract
Purpose
This study aims to address challenges in the distribution of social donations during epidemic emergencies, focusing on issues such as uneven distribution and material stacking. The goal is to propose optimized strategies that enhance equity and efficiency in the allocation of donated resources.
Design/methodology/approach
Firstly, the satisfaction function is constructed from two perspectives of the designated hospital and the Red Cross. On this basis, the fairness perception level of the two is portrayed. Then, we set the time weights, and construct a multi-objective programming model by combining the resource constraints in the social donation distribution process. The combined algorithm of NSGA-II and TOPSIS is also designed for model solving. Finally, an example of social donation distribution of the Red Cross Society of China Wuhan Branch is conducted for numerical analysis.
Findings
Numerical analysis reveals that timely transmission of demand information favors a demand-oriented distribution strategy for optimal efficiency. However, in scenarios with poor demand information transmission, an equal distribution of social donations proves to be a more effective strategy. Equal distribution ensures rapid allocation while minimizing perceived unfairness at designated hospitals, ultimately improving overall satisfaction levels and emergency response effectiveness.
Practical implications
The findings provide practical insights for emergency response planners. These include translating the developed methods into guiding principles, establishing real-time monitoring systems, enhancing training for relevant departments, and implementing evaluation mechanisms. Practitioners can utilize this knowledge to optimize the efficiency of social donation distribution during sudden outbreaks.
Social implications
The equitable distribution of social donations ensures efficient resource allocation and minimizes perceived unfairness, contributing to improved social satisfaction levels. This has broader implications for community resilience and support during emergencies.
Originality/value
This research contributes to the field by proposing a comprehensive model for optimizing social donation distribution in emergencies. The integration of fairness perception, time weights, and a multi-objective planning approach, along with the application of the combined algorithm of NSGA-II and TOPSIS, adds novelty and practical value to the existing literature. The study serves as a decision-making reference for enhancing emergency response theories in sudden event.
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The purpose of the present paper is to propose a full model‐based method for distance‐mapping calibration for the non‐SVP (non‐single viewpoint) catadioptric camera of the soccer…
Abstract
Purpose
The purpose of the present paper is to propose a full model‐based method for distance‐mapping calibration for the non‐SVP (non‐single viewpoint) catadioptric camera of the soccer robot. The method should be easy to operate, efficient, accurate, and scalable to fit larger field sizes.
Design/methodology/approach
The distance‐mapping model was first constructed based on the imaging principle. The authors then calibrated the internal parameters using the mirror boundary and used the mirror center to choose the correct pose from two possible solutions. The authors then proposed a three‐point method based on a unique solution case of the non‐SVP P3P (perspective‐three‐point) problem to solve the external parameters. Lastly, they built the distance mapping by back‐projection.
Findings
The simulation experimental results have shown that the authors' method is very accurate even when there is severe misalignment between the mirror and the camera and that all calibration operations, except the calibration of a standard camera, can be completed in 1 min. The result of the comparison with the traditional calibration method shows that the authors' method is superior to the traditional method in terms of accuracy and efficiency.
Originality/value
The proposed calibration method is scalable to larger fields because it only uses the boundary of the mirror and three feature points on the field, and does not need additional calibration objects. Additionally, an automatic calibration method that can be used during the game can be easily developed based on this method. Moreover, the proposed mirror‐pose‐selection method and a unique solution to the non‐SVP P3P problem are especially useful for a non‐SVP catadioptric camera.
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Wenshan Wang, Qixin Cao, Xiaoxiao Zhu and Masaru Adachi
Robot localization technology has been widely studied for decades and a lot of remarkable approaches have been developed. However, in practice, this technology has hardly been…
Abstract
Purpose
Robot localization technology has been widely studied for decades and a lot of remarkable approaches have been developed. However, in practice, this technology has hardly been applied to common day-to-day deployment scenarios. The purpose of this paper is to present a novel approach that focuses on improving the localization robustness in complicated environment.
Design/methodology/approach
The localization robustness is improved by dynamically switching the localization components (such as the environmental camera, the laser range finder and the depth camera). As the components are highly heterogeneous, they are developed under the robotic technology component (RTC) framework. This simplifies the developing process by increasing the potential for reusability and future expansion. To realize this switching, the localization reliability for each component is modeled, and a configuration method for dynamically selecting dependable components at run-time is presented.
Findings
The experimental results show that this approach significantly decreases robot lost situation in the complicated environment. The robustness is further enhanced through the cooperation of heterogeneous localization components.
Originality/value
A multi-component automatic switching approach for robot localization system is developed and described in this paper. The reliability of this system is proved to be a substantial improvement over single-component localization techniques.
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Xiaoxiao Song, Huimin Gu, Xiaodie Ling, Weijiao Ye, Xiaofei Li and Zhisheng Zhu
Drawing on the Service Robot Acceptance Model (sRAM) proposed by Wirtz et al. (2018), this study aims to examine how functional and social-emotional antecedents affect relational…
Abstract
Purpose
Drawing on the Service Robot Acceptance Model (sRAM) proposed by Wirtz et al. (2018), this study aims to examine how functional and social-emotional antecedents affect relational elements and the critical functions that trust and rapport play in robot acceptance in hotel services. Additionally, this study incorporates customer characteristics into the modified sRAM.
Design/methodology/approach
Consistent partial least squares (PLSc) was used to test the proposed model utilizing data collected from 456 Chinese customers.
Findings
The results indicated that effort expectancy and performance expectancy positively affect hotel guests’ trust toward and rapport with service robots. However, the effect of social influence on trust and rapport is insignificant. Additionally, perceived humanness and perceived social interactivity positively influence rapport, and perceived social presence positively affects both trust and rapport. Furthermore, trust and rapport positively influence hotel guests’ acceptance of service robots. The results also revealed the moderating role of age.
Originality/value
This study contributes to service robot literature by providing insights into how functional and social-emotional factors affect relational factors and the key role of relational factors in robot acceptance based on the sRAM. This study also advances this body of knowledge by highlighting the moderating effect of age.
研究目的
基于Wirtz等人(2018)提出的服务机器人接受模型(sRAM), 本研究旨在探讨功能性和社会-情感性前因如何影响关系元素, 以及信任和融洽在酒店服务中对机器人接受度的关键作用。此外, 本研究将顾客特征纳入修改后的 sRAM 中。
研究方法
采用一致性偏最小二乘法(PLSc)对来自456名中国顾客的数据进行分析,以验证所提出的模型。
研究发现
结果表明, 努力期望和绩效期望积极影响酒店客人对服务机器人的信任和融洽。然而, 社会影响对信任和融洽的影响不显著。此外, 感知人性化和感知社会互动积极影响融洽, 感知社会临场感积极影响信任和融洽。此外, 信任和融洽积极影响酒店客人对服务机器人的接受度。结果还揭示了年龄的调节作用。
研究创新
本研究通过提供关于功能性和社会-情感性因素如何影响关系因素以及关系因素在机器人接受度中的关键作用的见解, 为服务机器人文献做出了贡献。本研究还通过强调年龄的调节效应, 推进了这一知识体系的发展。
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Bingna Lin, Xiaoxiao Fu and Lu Lu
This study aims to investigate diners’ self-presentation mechanism as manifested in foodstagramming. Drawing upon the social cognitive and self-presentation theories, this study…
Abstract
Purpose
This study aims to investigate diners’ self-presentation mechanism as manifested in foodstagramming. Drawing upon the social cognitive and self-presentation theories, this study develops a conceptual model to examine the relationships among food experiential value (i.e. extrinsic value and intrinsic value), self-efficacy, strategic self-presentation and self-presentation outcomes.
Design/methodology/approach
The authors adopt a multi-study approach with two empirical studies (Study 1: tourists, n = 254; Study 2: residents, n = 252) and use partial least squares structural equation modeling to test the proposed model.
Findings
The results consistently show significant effects of extrinsic value, intrinsic value and self-efficacy on strategic self-presentation, which subsequently evokes perceived enjoyment and behavioral intention. The impact of food experiential value on self-efficacy varies between tourists and residents. The mediating effects of self-efficacy and strategic self-presentation are also confirmed.
Practical implications
Restaurant managers and destination marketers should acknowledge the importance of food experience as expressive capital and recognize self-presentation as a meaningful tool that links restaurant food experience with consumers’ personal branding. Businesses should strive to create a desired experiential setting shaped by food price, restaurant service, food aesthetics and consumers’ feelings, allowing diners to translate these stimuli into self-presentational resources.
Originality/value
This study dives into an important, yet under-examined, phenomenon of foodstagramming. To the best of the authors’ knowledge, this study is the first to theoretically link food experience to foodstagramming behavior via a self-presentation mechanism. Findings provide important theoretical and managerial implications.
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Gang Peng, Xiaoxiao Peng and Li Zhu
This study aims to investigate the impact of Internet use on household financial market participation and portfolio choice.
Abstract
Purpose
This study aims to investigate the impact of Internet use on household financial market participation and portfolio choice.
Design/methodology/approach
Based on the Chinese General Social Survey 2017 (CGSS2017), this study empirically explores whether Internet use affects household financial market participation in China with an Endogenous Switching Probit model.
Findings
The results show that households using the Internet are more likely to invest in financial markets. Further research shows that households with high Internet use are significantly more likely to participate in financial markets than households with low Internet use. From the perspective of household portfolio choice, Internet use has a certain role in increasing the probability of portfolio diversification. However, among households that have invested in financial markets, those with a high-frequency use of the Internet do not show an impact on portfolio diversification.
Originality/value
This study complements existing research about the impact of Internet use or not on household financial market decisions and portfolio choice, expands the knowledge on the household financial market choice from the respective of the degree of Internet use.
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Xiaoxiao Song, Yunpeng Li, Xi Yu Leung and Dong Mei
Drawing on anthropomorphism and the stereotype content model, this study aims to explore the impacts of robot anthropomorphism on hotel guests’ word of mouth and continuous usage…
Abstract
Purpose
Drawing on anthropomorphism and the stereotype content model, this study aims to explore the impacts of robot anthropomorphism on hotel guests’ word of mouth and continuous usage intention through perceived warmth and competence. This study also investigates the moderating effects of guests’ expertise.
Design/methodology/approach
A total of 524 valid data was collected with Chinese hotel guest through an online survey. Data were analyzed by using structural equation modeling.
Findings
The results indicate that robot anthropomorphism positively affects perceived warmth and competence. Perceived warmth positively affects guests’ word of mouth and continuous usage intention, while perceived competence only positively influences guests’ continuous usage intention. The findings further show that guest expertise weakens the positive relationship between robot anthropomorphism and perceived warmth and competence.
Originality/value
This study advances robot service literature by integrating the stereotype content model with robot anthropomorphism in exploring hotel guests’ perceptions on service robots. This study also discovers the vital boundary role of guest characteristics in human–robot interaction. This study provides valuable information for hoteliers to design and adopt better robots for optimal guest experiences.
目的
基于拟人化和刻板印象内容模型, 本研究探讨了机器人拟人化通过感知温暖和感知能力对酒店客人的口碑和持续使用意向的影响。此外, 本研究也探讨了客人专业知识的调节作用。
设计/方法/途径
通过在线调查问卷, 我们共收集了来自中国酒店客人的524份有效数据, 并采用结构方程模型对这些数据进行了分析。
结果
研究结果表明, 机器人拟人化积极影响感知温暖和感知能力。感知温暖会对客人的口碑和持续使用意向产生积极影响, 而感知能力只对客人的持续使用意向产生积极影响。研究结果进一步表明, 客人的专业知识会削弱机器人拟人化与感知温暖和能力之间的积极关系。
原创性/价值
为了探索酒店客人对服务机器人的感知(状况/情况), 本研究将机器人拟人化因素整合到刻板印象内容模型中, 其结果推动了机器人服务研究的发展。本研究还发现了客人特征在人机互动中的重要边界作用。本研究为酒店经营者设计和采用更好的机器人以获得最佳的客人体验提供了有价值的参考。
Diseño/metodología/enfoque
Se recopiló datos válidos de un total de 524 clientes de hoteles chinos mediante una encuesta en línea. Los datos fueron analizados mediante un modelo de ecuaciones estructurales.
Objetivo
Basándose en el antropomorfismo y en el modelo de contenido estereotipado, este estudio explora el impacto del antropomorfismo de los robots en el boca a boca de los clientes del hotel y en la intención de uso continuado a través de la calidez y la competencia percibidas. El estudio investiga también los efectos moderadores de la experiencia de los huéspedes.
Conclusiones
Los resultados indican que el antropomorfismo del robot afecta positivamente a la calidez y a la competencia percibidas. La calidez percibida influye positivamente en el boca a boca y en la intención de uso continuado de los huéspedes, mientras que la competencia percibida sólo influye positivamente en la intención de uso continuado de los huéspedes. Los resultados muestran, además, que la experiencia del cliente debilita la relación positiva entre el antropomorfismo del robot y la percepción de calidez y de competencia.
Originalidad/valor
Este estudio supone un avance en la literatura sobre robots de servicio al integrar el modelo de contenido estereotipado con el antropomorfismo de los robots, en la exploración de las percepciones de los huéspedes de hoteles sobre los robots de servicio. Este estudio también muestra el papel vital que desempeñan las características de los huéspedes en la interacción humano-robot. El estudio proporciona información valiosa para que los hoteleros diseñen y adopten mejores robots para ofrecer experiencias óptimas a los huéspedes.
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Tourists are increasingly co-creating meaningful experiences and demonstrating a growing preference for sustainable travel choices. In response, this study investigates the…
Abstract
Purpose
Tourists are increasingly co-creating meaningful experiences and demonstrating a growing preference for sustainable travel choices. In response, this study investigates the co-created sustainable tourist experience in the Bahamas.
Design/methodology/approach
Drawing on sustainable consumption theory and co-creation theory, it aimed to develop a more comprehensive framework that encompasses the entire spectrum of the sustainable tourist experience. Data from 25 in-depth interviews and participant observation were analyzed using an inductive-deductive method.
Findings
The analysis revealed multiple aspects of sustainable tourist experience, including sustainable consumption dimensions (environmental, social/individual, social/interactive, economic and institutional) and co-creation phases (co-production, value-in-use and co-creation), along with travel stages (pre-trip, on-site and post-trip). Based on these insights, this study developed a framework that delineates the mechanism of sustainable tourist experience.
Practical implications
This study outlines managerial implications for the tourism and hospitality industry, highlighting sustainability as central to the tourist experience. Destination planners are encouraged to promote sustainable initiatives that align with tourists’ desires to co-create experiences, enhancing satisfaction, supporting destination sustainability and contributing to long-term industry viability.
Originality/value
The findings contribute to existing research on co-created, across-stage sustainable tourist experiences by presenting a holistic framework that elucidates the underlying mechanisms. This study extends existing conceptual studies by offering a deeper understanding of how tourists interact and co-create with destinations, emphasizing the need to integrate sustainability more effectively into the tourist experience across all stages of travel.
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