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1 – 10 of 34Amir Khushk, Liu Zhiying, Xu Yi and Xiaolan Zhang
The purpose of this study is to investigate the key characteristics of artificial intelligence (AI) in organizational settings, analyze its capacity to reduce customer service…
Abstract
Purpose
The purpose of this study is to investigate the key characteristics of artificial intelligence (AI) in organizational settings, analyze its capacity to reduce customer service jobs in favor of more advanced roles and analyze its efficacy in candidate screening by emphasizing performance.
Design/methodology/approach
A comprehensive analysis of 40 papers is performed using the PRISMA method based on data from Web of Science, Scopus, Emerald and Google Scholar.
Findings
The findings show optimized human resource management operations such as recruiting and performance monitoring, resulting in increased precision in hiring and decreased employee turnover. Customer service automation redistributes human labor to more intricate positions that need analytical reasoning and empathetic skills.
Practical implications
The study has two key implications. First, AI can streamline customer service, freeing up human workers for more complex tasks. Second, AI may increase candidate screening accuracy and efficiency, improving recruiting outcomes and organizational performance.
Originality/value
The study adds to the current literature by shedding light on the intricate relationships between AI and organizational performance and providing insights into the processes underpinning trust-building in AI technology.
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Shuangshuang Li, Xintian Liu, Xiaolan Wang and Yansong Wang
During the running of automobile, the stabilizer bar is frequently subjected to the impact of complex random loads, which is prone to fatigue failure and accident. In regard to…
Abstract
Purpose
During the running of automobile, the stabilizer bar is frequently subjected to the impact of complex random loads, which is prone to fatigue failure and accident. In regard to this, the purpose of this paper is to study and discuss fatigue life of automobile stabilizer bar.
Design/methodology/approach
Durability bench test shows that failure is located at the joint of sleeve and stabilizer bar body. Based on the collection and compilation of micro-strain load spectrum of the stabilizer bar, the strain-life model is studied considering the influence of average stress and maximum stress at failure area. Seven-grade strain-life curves of the stabilizer bar are established. According to the principle of linear damage accumulation, the relationship between fatigue life and damage is discussed, then the fatigue life of stabilizer bar is predicted. Fatigue life evaluation is carried out from three aspects: reliability analysis, static analysis and fatigue life simulation.
Findings
The results show that the reliability of the test sample is 99.9 percent when the confidence is 90 percent and the durability is 1,073 load spectrum cycles; the ratios of predicted and simulated life to design life are 2.77 and 2.30, respectively.
Originality/value
Based on the road load characteristics of automobile stabilizer bar, the method of fatigue life prediction and evaluation is discussed, which provides a basis for the design and development of automobile chassis components.
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Xueguang Yu, Xintian Liu, Xu Wang and Xiaolan Wang
This study aims to propose an improved affine interval truncation algorithm to restrain interval extension for interval function.
Abstract
Purpose
This study aims to propose an improved affine interval truncation algorithm to restrain interval extension for interval function.
Design/methodology/approach
To reduce the occurrence times of related variables in interval function, the processing method of interval operation sequence is proposed.
Findings
The interval variable is evenly divided into several subintervals based on correlation analysis of interval variables. The interval function value is modified by the interval truncation method to restrain larger estimation of interval operation results.
Originality/value
Through several uncertain displacement response engineering examples, the effectiveness and applicability of the proposed algorithm are verified by comparing with interval method and optimization algorithm.
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Haijie Wang, Xintian Liu, Que Wu, Xiaolan Wang and Yansong Wang
The purpose of this paper is to obtain a more accurate fatigue life of structures by introducing the surface roughness into fatigue life prediction model.
Abstract
Purpose
The purpose of this paper is to obtain a more accurate fatigue life of structures by introducing the surface roughness into fatigue life prediction model.
Design/methodology/approach
Based on the fatigue life prediction model with surface roughness correction, the shock absorber cylinder is taken as an example to verify the feasibility of the improved method. Based on the load of the shock absorber cylinder during driving, fatigue experiments are performed under longitudinal and lateral forces, respectively. Then, the fatigue life predicted by the modified model is compared with that predicted by the traditional model.
Findings
By comparing with the test results, considering the influence of mean stress, the Manson method is more accurate in life prediction. Then, the modified Manson-Coffin and Manson method with surface roughness is more accurate in life prediction under longitudinal force and lateral forces, respectively. This verifies the feasibility of the improved method with the surface roughness.
Originality/value
The research on the influence of surface roughness on fatigue life can lay the technical foundation for the life prediction of products and have great significance to the quality evaluation of products.
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The assumption that the family migrates as a unit downplays migrants’ circularity. This chapter focuses on China's rural–urban labor migrants that travel back and forth between…
Abstract
The assumption that the family migrates as a unit downplays migrants’ circularity. This chapter focuses on China's rural–urban labor migrants that travel back and forth between the sites of work and home community and between places of work. I argue that migrants and their households pursue work flexibility in order to obtain the best of the urban and rural worlds, by gaining earnings from urban work and at the same time maintaining social and economic security in the countryside. Work flexibility demands flexibility in household organization, in the form of division of labor and collaboration between genders, generations, and households. Based on a study in Sichuan, I examine household biographies and narratives to identify migrants’ work and household strategies.
Migrants change jobs frequently, switch from one type of work to another and one location to another readily, and often return to the home village for months or even years before pursuing migrant work again. Not only are migrants ready to split the household between the city and the countryside, but also they frequently change from one form of division of labor to another. The inside–outside model, where the wife stays in the village and the husband does migrant work, used to be the dominant arrangement. Over time, the outside–outside model, where both the husband and wife migrate to work and leave behind other family members, is increasingly popular. This is facilitated by intergenerational and interhousehold division of labor in the form of assistance by the extended family. Intergenerational division of labor takes place when the second generation is replacing the parents in migrant work. This research's findings support the notion that rural–urban migrants are fast becoming a hybrid segment of Chinese society, playing dual roles of farmers and urban workers and straddling the peasant and urban worlds.
Dongliang Qi, Dongdong Wang, Like Deng, Xiaolan Xu and Cheng-Tang Wu
Although high-order smooth reproducing kernel mesh-free approximation enables the analysis of structural vibrations in an efficient collocation formulation, there is still a lack…
Abstract
Purpose
Although high-order smooth reproducing kernel mesh-free approximation enables the analysis of structural vibrations in an efficient collocation formulation, there is still a lack of systematic theoretical accuracy assessment for such approach. The purpose of this paper is to present a detailed accuracy analysis for the reproducing kernel mesh-free collocation method regarding structural vibrations.
Design/methodology/approach
Both second-order problems such as one-dimensional (1D) rod and two-dimensional (2D) membrane and fourth-order problems such as Euler–Bernoulli beam and Kirchhoff plate are considered. Staring from a generic equation of motion deduced from the reproducing kernel mesh-free collocation method, a frequency error measure is rationally attained through properly introducing the consistency conditions of reproducing kernel mesh-free shape functions.
Findings
This paper reveals that for the second-order structural vibration problems, the frequency accuracy orders are p and (p − 1) for even and odd degree basis functions; for the fourth-order structural vibration problems, the frequency accuracy orders are (p − 2) and (p − 3) for even and odd degree basis functions, respectively, where p denotes the degree of the basis function used in mesh-free approximation.
Originality/value
A frequency accuracy estimation is achieved for the reproducing kernel mesh-free collocation analysis of structural vibrations, which can effectively underpin the practical applications of this method.
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Lei Hong, Baosheng Wang, XiaoLan Yang, Yuguo Wang and Zhong Lin
The purpose of this paper is to present a robotic off-line programming method for freeform surface grinding based on visualization toolkit (VTK). Nowadays, manual grinding and…
Abstract
Purpose
The purpose of this paper is to present a robotic off-line programming method for freeform surface grinding based on visualization toolkit (VTK). Nowadays, manual grinding and traditional robot on-line programming are difficult to ensure the surface grinding accuracy, thus off-line programming is gradually used in grinding, however, several problems are needed to be resolved which include: off-programming environment depends on the third-party CAD software, leads to insufficient self-development flexibility; single support for robot type or workpiece model format contributes to lack of versatility; grinding point data depends on external data calculation and import process, causes human-computer interaction deterioration.
Design/methodology/approach
In this method, the visualization pipeline and observer/command mode of VTK are used to display the 3D model of the robot grinding system and pick up the workpiece surfaces to be grinded respectively. Two groups of cutter planes with equidistant spacing are created to form the grinding nodes on the surface, and the extraction method for the position and posture of the nodes is proposed. Furthermore, the position and posture of discretized points along the grinding curve are obtained by B-spline curve interpolation and quaternion spherical linear interpolation respectively. Finally, the motion simulation is realized by robot inverse kinematics.
Findings
Through a watch case grinding experiment, the results show that the proposed method based on VTK can achieving high precision grinding effect, which is obviously better than traditional method.
Originality/value
The proposed method is universal which does not depend on the specific forms of surface, and all calculations in simulation are completed within the system, avoiding tedious external data calculation and import process. The grinding trajectory can be generated only by the mouse picking operation without relying on the other third-party CAD software.
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Guoquan Xu, Shiwei Feng, Shucen Guo and Xiaolan Ye
China has proposed two-stage goals of carbon peaking by 2030 and carbon neutralization by 2060. The carbon emission reduction effect of the power industry, especially the thermal…
Abstract
Purpose
China has proposed two-stage goals of carbon peaking by 2030 and carbon neutralization by 2060. The carbon emission reduction effect of the power industry, especially the thermal power industry, will directly affect the progress of the goal. This paper aims to reveal the spatial-temporal characteristics and influencing factors of carbon emission efficiency of the thermal power industry and proposes policy suggestions for realizing China’s carbon peak and carbon neutralization goals.
Design/methodology/approach
This paper evaluates and compares the carbon emission efficiency of the thermal power industry in 29 provinces and regions in China from 2014 to 2019 based on the three-stage slacks-based measure (SBM) of efficiency in data envelopment analysis (DEA) model of undesired output, excluding the influence of environmental factors and random errors.
Findings
Empirical results show that during the sample period, the carbon emission efficiency of China’s thermal power industry shows a fluctuating upward trend, and the carbon emission efficiency varies greatly among the provincial regions. The carbon emission efficiency of the interregional thermal power industry presents a pattern of “eastern > central > western,” which is consistent with the level of regional economic development. Environmental factors such as economic level and environmental regulation level are conducive to the improvement of carbon emission efficiency of the thermal power industry, but the proportion of thermal power generation and industrial structure is the opposite.
Originality/value
This paper adopts the three-stage SBM–DEA model of undesired output and takes CO2 as the undesired output to reveal the spatial-temporal characteristics and influencing factors of carbon emission efficiency in China’s thermal power industry. The results provide a more comprehensive perspective for regional comparative evaluation and influencing factors of carbon emission efficiency in China’s thermal power industry.
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Xiaolan Cui, Shuqin Cai and Yuchu Qin
The purpose of this paper is to propose a similarity-based approach to accurately retrieve reference solutions for the intelligent handling of online complaints.
Abstract
Purpose
The purpose of this paper is to propose a similarity-based approach to accurately retrieve reference solutions for the intelligent handling of online complaints.
Design/methodology/approach
This approach uses a case-based reasoning framework and firstly formalizes existing online complaints and their solutions, new online complaints, and complaint products, problems and content as source cases, target cases and distinctive features of each case, respectively. Then the process of using existing word-level, sense-level and text-level measures to assess the similarities between complaint products, problems and contents is explained. Based on these similarities, a measure with high accuracy in assessing the overall similarity between cases is designed. The effectiveness of the approach is evaluated by numerical and empirical experiments.
Findings
The evaluation results show that a measure simultaneously considering the features of similarity at word, sense and text levels can obtain higher accuracy than those measures that consider only one level feature of similarity; and that the designed measure is more accurate than all of its linear combinations.
Practical implications
The approach offers a feasible way to reduce manual intervention in online complaint handling. Complaint products, problems and content should be synthetically considered when handling an online complaint. The designed procedure of the measure with high accuracy can be applied in other applications that consider multiple similarity features or linguistic levels.
Originality/value
A method for linearly combining the similarities at all linguistic levels to accurately assess the overall similarities between online complaint cases is presented. This method is experimentally verified to be helpful to improve the accuracy of online complaint case retrieval. This is the first study that considers the accuracy of the similarity measures for online complaint case retrieval.
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Ming Li, Weiguo Fan and Xiaolan Luo
In response to the government’s decision to make “entrepreneurship and innovation for all” a national strategy in its 2015 annual work report, Chinese professionals in the library…
Abstract
Purpose
In response to the government’s decision to make “entrepreneurship and innovation for all” a national strategy in its 2015 annual work report, Chinese professionals in the library field have expressed a growing interest in makerspaces. This study aims to provide an overview of their current research studies and attempts in constructing makerspaces.
Design/methodology/approach
The authors aggregated research materials on library makerspaces in China from two sources: journal articles from the China National Knowledge Infrastructure Database and online news reports from the search engine Baidu.com. Content analysis was used to extract information regarding visions and perceived values, service models and technology adoption.
Findings
While a growing number of Chinese academic publications are concerned with library makerspaces, the existing research focuses on foreign cases and offers few empirical studies on domestic application scenarios. Libraries and researchers in China hold a positive and supportive attitude toward makerspaces. 3D printing is the most frequently mentioned technology, and free-to-use, promoting communication and realization of ideas and dreams are the most emphasized values. Libraries should highlight their own unique advantages and tap into their resources and services in mutually beneficial collaborations with other types of makerspaces.
Research limitations/implications
First, the results of this study cannot fully summarize the development status of makerspaces in Chinese libraries. Second, the research materials used in this study may be biased, especially the news reports.
Practical implications
This paper presents a semantic, visualized analysis of aggregated online news articles and journal articles on library makerspaces in China in an attempt to summarize their characteristics and guiding values, validate the advantages of library makerspaces and give suggestions on improving their service models.
Social implications
This paper introduces the development trend of makerspace in Chinese libraries, so that researchers at home and abroad can learn more about the development of Chinese library.
Originality/value
This study comprehensively overviews the development of library makerspaces in China. The results provide suggestions to improve maker services in library.
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