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1 – 10 of 40Tao Lan, Xiaodong Feng and Zhimin Zeng
This study aims to focus on understanding how the characteristics of the bed and breakfast (B&B) host responses to online reviews impact the subsequent business performance of…
Abstract
Purpose
This study aims to focus on understanding how the characteristics of the bed and breakfast (B&B) host responses to online reviews impact the subsequent business performance of review volume, including volume, timeliness and length of responses.
Design/methodology/approach
The study constructs a theoretical framework to model for the relationships among characteristics of the B&B host responses, heterogeneity of B&B houses and subsequent reviews. The model is then examined by an econometric model using data from Ctrip.com.
Findings
Prompt and lengthy responses to online reviews increase the number of subsequent reviews, and the effects are larger for higher level houses. The main theoretical contribution is to build a model explaining how multiple attributes of the host responses can affect business performance and how these effects are moderated by the class levels of B&B houses, which are empirically tested by real data.
Practical implications
This study highlights managerial implications of host responses for online B&B business practices. For the higher-quality B&B houses, based on price and reviews, lengthy and timely responses are necessary, as tourists expect increased customer service from these hosts.
Originality/value
The research provides insights in understanding the mechanism of B&B host responses on subsequent reviews. To the best of the authors’ knowledge, this is the first study to demonstrate the moderating effect of price and volume of online reviews on responses.
共享民宿房主对在线评论的反应如何影响后续评论:房屋等级的调节效应
摘要 -- 目的
本研究旨着重探讨民宿房主对网上评论的回应特性如何影响评论量的后续经营绩效, 包括回复数量、及时性和回复的长度。
方法 -- 本研究首先构建理论框架, 对民宿房主的在线回应特征、民宿房屋的异质性特征与后续评论之间的关系进行建模。该模型通过一个计量经济学模型对从携程网收集的数据进行了检验.
研究结果 -- 本研究的结果显示, 对在线旅游评论提供及时和冗长的回复, 可能会增加未来的预订数量, 从而增加后续的评论,并且这个影响随着房屋等级的提高而增加。本文的主要理论贡献是建立一个模型来解释房屋主人在线回应的多重属性如何影响他们的经营绩效, 以及这些影响是如何被房屋等级所调节的,并通过真实数据对理论进行了验证。
研究意义 -- 该研究有助于将研究重点从在线评论和口碑转移到管理层的回应效应。我们的研究结果印证了之前的研究关于评论量可以影响口碑信息说服力及其他口碑相关特征(如管理层回应)影响的结论。
管理启示 -- 本研究的结果, 向民宿房主提供了具体的管理启示, 为网上民宿商业管理提供参考。对于价格更高、在线声誉较高的B&B房屋, 应提供更多及时的回应, 因为游客期望得到更友好的客户服务。
原创性 -- 这项研究提供了关于民宿房主在线回应对后续评论量影响机制的探索。并将是首次尝试验证价格和在线评论量对在线回复影响的调节作用。
Entendiendo cómo las respuestas de los dueños de establecimientos de B&B a las opiniones de los turistas en línea promoverán las opiniones subsiguientes: Los efectos moderadores del nivel de clase de los establecimientos de B&B
Resumen
Propósito -- Este estudio se centra en comprender cómo las características de las respuestas de los anfitriones de alojamientos B&B influyen en el rendimiento empresarial de volumen de reseñas; esto incluye el número de respuestas, la puntualidad de la respuesta y la duración de la misma.
Metodología -- En primer lugar, el estudio construye un marco teórico para establecer un modelo de relación entre las características de las respuestas de los anfitriones de alojamientos, heterogéneos de alojamientos B&B y las revisiones posteriores. A continuación, el modelo es examinado por un modelo econométrico a partir de los datos recogidos en ctrip.com.
Resultados -- Se ha demostrado que las respuestas rápidas y extensas a las reseñas en línea pueden aumentar potencialmente el número de reseñas posteriores, y tuvieron un mayor impacto en las viviendas de gran altura. La principal contribución teórica de este trabajo es construir un modelo para explicar cómo los múltiples factores de la respuesta de los anfitriones pueden afectar a su rendimiento empresarial y cómo estos efectos son moderados por las nivel de los alojamientos B&B, través de los datos reales de la prueba empírica.
Implicaciones prácticas -- Proporciona una referencia para la práctica empresarial de los alojamientos B&B en línea, al informar sobre las implicaciones específicas de gestión para los anfitriones de alojamientos B&B. En el caso de las casas de alojamientos B&B de mayor nivel, con precios más altos y más reseñas en línea, se deberían dar más respuestas oportunas, ya que los turistas esperan de los anfitriones un servicio de atención al cliente más amable.
Originalidad -- La investigación permite comprender el mecanismo de las respuestas de los anfitriones de alojamientos B&B en las reseñas posteriores. Sería el primer intento de demostrar el efecto moderador del precio y el volumen de las reseñas en línea sobre el impacto de las respuestas.
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Taibo Chen, Shuaikang Hao, Kaifang Ding, Xiaodong Feng, Gendao Li and Xiao Liang
Building on organizational support theory and social exchange theory, the purpose of this paper is to study the impact of organizational support on employee performance (EP) in…
Abstract
Purpose
Building on organizational support theory and social exchange theory, the purpose of this paper is to study the impact of organizational support on employee performance (EP) in the context of flexible manufacturing. In particular, the authors aimed to investigate the mediating role of employee attitude between organizational support and EP, and the moderating role of organizational justice (OJ).
Design/methodology/approach
A total of 180 participants from 36 work teams employed in 7 large automotive manufacturing enterprises in China were surveyed using a questionnaire designed by the authors. Multiple linear regressions were used to test the proposed hypotheses.
Findings
The results revealed four new performance indicators of frontline workers in the context of flexible manufacturing: continuous learning, teamwork, problem solving and active work. Organizational support can be divided into reinforcing support and inhibitive support. Reinforcing organizational support has a positive effect on new performance of frontline workers, and a sense of belonging plays a strong mediating role between them. Inhibitive organizational support plays an important role in the sense of awe (SA) of employees, but the SA has no influence on new performance of frontline workers. OJ plays a strong moderating role between organizational support and employee attitudes.
Originality/value
This study is one of the first attempts to explore the performance of frontline workers in the context of flexible manufacturing and contributes to the existing literature on the relationship between organizational support and EP.
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Jinwei Zhao, Shuolei Feng, Xiaodong Cao and Haopei Zheng
This paper aims to concentrate on recent innovations in flexible wearable sensor technology tailored for monitoring vital signals within the contexts of wearable sensors and…
Abstract
Purpose
This paper aims to concentrate on recent innovations in flexible wearable sensor technology tailored for monitoring vital signals within the contexts of wearable sensors and systems developed specifically for monitoring health and fitness metrics.
Design/methodology/approach
In recent decades, wearable sensors for monitoring vital signals in sports and health have advanced greatly. Vital signals include electrocardiogram, electroencephalogram, electromyography, inertial data, body motions, cardiac rate and bodily fluids like blood and sweating, making them a good choice for sensing devices.
Findings
This report reviewed reputable journal articles on wearable sensors for vital signal monitoring, focusing on multimode and integrated multi-dimensional capabilities like structure, accuracy and nature of the devices, which may offer a more versatile and comprehensive solution.
Originality/value
The paper provides essential information on the present obstacles and challenges in this domain and provide a glimpse into the future directions of wearable sensors for the detection of these crucial signals. Importantly, it is evident that the integration of modern fabricating techniques, stretchable electronic devices, the Internet of Things and the application of artificial intelligence algorithms has significantly improved the capacity to efficiently monitor and leverage these signals for human health monitoring, including disease prediction.
Xiaojing Feng, Bin Cui, Yaxiong Liu, Lianggang Li, Xiaojun Shi and Xiaodong Zhang
The purpose of this paper is to solve the problems of poor mechanical properties, high surface roughness and waste support materials of thin-walled parts fabricated by…
Abstract
Purpose
The purpose of this paper is to solve the problems of poor mechanical properties, high surface roughness and waste support materials of thin-walled parts fabricated by flat-layered additive manufacturing process.
Design/methodology/approach
This paper proposes a curved-layered material extrusion modeling process with a five-axis motion mechanism. This process has advantages of the platform rotating, non-support printing and three-dimensional printing path. First, the authors present a curved-layered algorithm by offsetting the bottom surface into a series of conformal surfaces and a toolpath generation algorithm based on the geodesic distance field in each conformal surface. Second, they introduce a parallel five-axis printing machine consisting of a printing head fixed on a delta-type manipulator and a rotary platform on a spherical parallel machine.
Findings
Mechanical experiments show the failure force of the five-axis printed samples is 153% higher than that of the three-axis printed samples. Forming experiments show that the surface roughness significantly decreases from 42.09 to 18.31 µm, and in addition, the material consumption reduces by 42.90%. These data indicate the curved-layered algorithm and five-axis motion mechanism in this paper could effectively improve mechanical properties and the surface roughness of thin-walled parts, and realize non-support printing. These methods also have reference value for other additive manufacturing processes.
Originality/value
Previous researchers mostly focus on printing simple shapes such as arch or “T”-like shape. In contrast, this study sets out to explore the algorithm and benefits of modeling thin-walled parts by a five-axis machine. Several validated models would allow comparability in five-axis printing.
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Xiaodong Sun, Yuanyuan Liu, Bettina Chocholaty and Steffen Marburg
Prior investigations concerning misalignment resulting from journal deformation typically relied on predefined misaligned angles. Nevertheless, scant attention has been devoted to…
Abstract
Purpose
Prior investigations concerning misalignment resulting from journal deformation typically relied on predefined misaligned angles. Nevertheless, scant attention has been devoted to the determination of these misaligned angles. Furthermore, existing studies commonly treat the journal as rigid under such circumstances. Therefore, the present study aims to introduce a framework for determining misaligned angles and to compare outcomes between rigid and flexible journal configurations.
Design/methodology/approach
The bearing forces are considered as an external load leading to journal deformation. This deformation is calculated using the finite element method. The pressure distribution producing the bearing force is solved using the finite difference method. The mesh grids in the finite element and finite difference methods are matched for coupling calculation. By iteration, the pressure distribution of the lubricant film at the equilibrium position is determined.
Findings
Results show that the deformation-induced misalignment has a significant influence on the performance of the bearing when the journal flexibility is taken into account. The parametric study reveals that the misalignment relies on system parameters such as bearing length-diameter ratio and static load.
Originality/value
The investigation of this work provides a quantification method of misalignment of hydrodynamic bearings considering the elastic deformation of the journal, which assists in the design of bearing in a rotor-bearing system.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-10-2023-0337/
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Xiaodong Xia, Weida Chen and Biyu Liu
The purpose of this paper is to investigate the optimal production and financing strategies for the closed-loop supply chain (CLSC) composed of a capital-constrained original…
Abstract
Purpose
The purpose of this paper is to investigate the optimal production and financing strategies for the closed-loop supply chain (CLSC) composed of a capital-constrained original equipment manufacturer (OEM) and a risk-averse authorized remanufacturer (RM).
Design/methodology/approach
The authors formulate four models with different scenarios, namely, the OEM has sufficient capital; the OEM has limited capital without financing; the OEM adopts debt financing strategy; and the OEM adopts equity financing strategy. The equilibrium solutions of each scenario are obtained by backward induction method, the influences of risk aversion coefficient on the equilibrium solutions are examined and the OEM's optimal financing strategy is found by comparison analysis.
Findings
When the OEM's initial capital is limited and the equity dividend ratio is less than a certain threshold, the equity financing strategy is more advantageous for the OEM. However, if the OEM's initial capital is extremely scarce and the dividend proportion is large, the OEM prefers the debt financing strategy. When considering financing, consumer surplus always decreases as the risk aversion factor increases; the debt financing strategy is more environmentally friendly compared with the equity financing strategy. Only the debt financing strategy can make both members in the CLSC achieve a win-win situation in a certain region when the dividend ratio is sufficiently large.
Research limitations/implications
It will be more fascinating if the model extends to such a case that the production operation situation in the CLSC composed of multiple OEMs in multiple periods. Furthermore, the remanufacturer's risk-averse information is asymmetry may be more realistic in our daily life.
Originality/value
There are three main differences from the existing research. One is that the remanufacturer's risk aversion originates from the uncertain remanufacturing cost instead of the uncertain market demand. Another is that the boundary conditions of the OEM prefer to adopt debt financing is obtained through the envelope theorem with Lagrange multiplier method. Last but not the least, this paper provides a good theoretical reference and practical guidance for the OEM to make the rational financing strategy selection in face of different degree of capital scarcity in the CLSC system. The value of the three aspects provides a theoretical basis for the optimal operation decisions of capital-constrained manufacturer considering the remanufacturer's risk aversion in the CLSC operation system.
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Xiaodong Yu, Guangqiang Shi and Xinyi Yang
The purpose of this study is to evaluate three types of textures designed to enhance the tribological performance of static and dynamic pressure thrust bearings.
Abstract
Purpose
The purpose of this study is to evaluate three types of textures designed to enhance the tribological performance of static and dynamic pressure thrust bearings.
Design/methodology/approach
To explore the effects of different types of textures on tribological performance, the Reynolds equation is modified using lubrication theory and computational fluid dynamics methods while considering the influence of cavitation and turbulence on the physical field. In addition, the tribological performance is optimized through an improved selection algorithm based on Pareto envelope (PESA).
Findings
The results indicate that textured thrust bearings exhibit superior tribological performance compared to untextured ones. The circular texture outperforms other textures in terms of load-bearing and friction performance, with improvements of approximately 28.8% and 18.9%, respectively. In addition, the triangular texture exhibits the most significant temperature improvement, with a reduction of approximately 1.93%.
Originality/value
The study proposes three types of textures and evaluates the friction performance of thrust bearings by modifying the Reynolds equation. In addition, the optimal texture design is determined using an improved selection algorithm based on PESA.
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Pengyang Li, Qiang Chen, Qingyu Peng and Xiaodong He
This paper aims to study the synergistic effect of graphene sponge on the thermal properties and shape stability of composite phase change material (PCM).
Abstract
Purpose
This paper aims to study the synergistic effect of graphene sponge on the thermal properties and shape stability of composite phase change material (PCM).
Design/methodology/approach
Graphene oxide sponge is first prepared from an aqueous solution of graphene oxide by freeze-drying method. The oxidized graphene sponge is reduced by hydrazine hydrate. Finally, use vacuum impregnation method to introduce paraffin into graphene sponge to prepare composite PCM.
Findings
Graphene sponge is used to improve the shape stability of paraffin wax and improves the thermal conductivity and latent heat of the composite PCM. The thermal conductivity increases by 200 per cent and the composite PCM has excellent reliability in 100 melt-freezing cycles.
Research limitations/implications
A simple way for fabricating composite PCM with high thermal conductivity and latent heat which has the potential to be used as thermal storage materials without container encapsulation has been developed by using graphene sponge and paraffin.
Originality/value
The materials and preparation methods with special structure and properties in this paper provide a new idea for the research of PCM, which can be widely used in the fields of energy conversion and storage.
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Abstract
Graphical abstarct
Purpose
This paper aims to improve the refractive index sensor performance for analytes with large refractive index by adopting the technology of microstructured fiber (MF) and surface plasmon resonance (SPR).
Design/methodology/approach
The structure adopts an MF with a hexagonal lattice cladding structure composed of all-circular air holes, and three defect regions are introduced. The liquid analyte that needs to be tested is filled in the defect area. The surface plasmon polarition mode is generated and coupled with the core mode, thus forming a refractive index sensing channel. When the resonance conditions are satisfied, the resonance wavelength will be changed with the refractive index of the liquid analyte. All parameters that may affect the performance of the sensor are numerical simulated, and the structure is optimized through a large number of calculations.
Findings
The results demonstrate that the maximum dynamic sensitivity (SR) can reach to 24,260 nm/RIU, and the average sensitivity (SR-AV) can reach to 18,046 nm/RIU when the refractive index range is from 1.42 to 1.47. Besides, the sensitivity linearity (R2) is approximately 0.965, and its resolution is 4.1 × 10–6 RIU. The comparison with some literature results shown that the proposed sensor has certain advantages over the sensors reported in these literatures.
Originality/value
This work proposed an SPR-based refractive index sensor with a simple MF structure. It has a certain reference significance for the design and optimization of SPR-based MF sensors. Moreover, owing to its simple structure, high refractive index sensitivity and linear sensing performance, this sensor will play an important role in the detection of high refractive index liquid analytes.
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Users often struggle to select choosing among similar online services. To help them make informed decisions, it is important to establish a service reputation measurement…
Abstract
Purpose
Users often struggle to select choosing among similar online services. To help them make informed decisions, it is important to establish a service reputation measurement mechanism. User-provided feedback ratings serve as a primary source of information for this mechanism, and ensuring the credibility of user feedback is crucial for a reliable reputation measurement. Most of the previous studies use passive detection to identify false feedback without creating incentives for honest reporting. Therefore, this study aims to develop a reputation measure for online services that can provide incentives for users to report honestly.
Design/methodology/approach
In this paper, the authors present a method that uses a peer prediction mechanism to evaluate user credibility, which evaluates users’ credibility with their reports by applying the strictly proper scoring rule. Considering the heterogeneity among users, the authors measure user similarity, identify similar users as peers to assess credibility and calculate service reputation using an improved expectation-maximization algorithm based on user credibility.
Findings
Theoretical analysis and experimental results verify that the proposed method motivates truthful reporting, effectively identifies malicious users and achieves high service rating accuracy.
Originality/value
The proposed method has significant practical value in evaluating the authenticity of user feedback and promoting honest reporting.
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