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Article
Publication date: 4 July 2016

Zhen-Yu Zhao, Xiao-Jing Zhao, Jian Zuo and George Zillante

Corporate social responsibility (CSR) practice and research regarding construction contractors are comparatively limited. The purpose of this research is to identify a series of…

1101

Abstract

Purpose

Corporate social responsibility (CSR) practice and research regarding construction contractors are comparatively limited. The purpose of this research is to identify a series of CSR issues that reflect the major components of CSR, and to determine the perceived importance of these factors in the context of construction contractors.

Design/methodology/approach

A CSR indicator framework was developed based on stakeholder theory. CSR stakeholders and their corresponding CSR performance issues in construction contractors are classified into two levels, i.e. project level and organizational level. This is followed by a questionnaire survey to investigate the perceptions on relative importance of CSR issues of four key stakeholders in typical construction projects in China, i.e. construction contractors, clients, design and engineering consultancy and supervision firms.

Findings

The study highlighted a number of factors, e.g. “quality and safety of construction”, “occupational health and safety” and “supplier/partner relationship” were highly regarded; however, their relative importance varied according to the type of responding organization.

Research limitations/implications

The findings indicated the major concerns of the different parties in construction projects, thereby providing a pathway for construction contractors to improve their CSR practice.

Originality/value

The priorities of various stakeholders described in this paper provide a useful reference for construction contractors in the selection and adoption of criteria for CSR performance. A better understanding of perceived priorities of CSR factors from different participating parties also serves useful inputs to construction contractors in their stakeholder management process.

Details

Journal of Engineering, Design and Technology, vol. 14 no. 3
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 8 September 2022

Jing Jian Xiao, Jin Huang, Kirti Goyal and Satish Kumar

This study aims to examine the literature on consumer financial capability. By analyzing the research trends, theories, definitions and themes, the literature on financial…

2368

Abstract

Purpose

This study aims to examine the literature on consumer financial capability. By analyzing the research trends, theories, definitions and themes, the literature on financial capability is synthesized, and agenda for future research is suggested. A framework is presented that portrays the antecedents as well as the outcomes of financial capability and their interlinkages.

Design/methodology/approach

Following a systematic approach, the review is based on 215 articles published during January 2007 and–March 2022, retrieved from Scopus. It presents the definitions and theories of financial capability, publication trends, influential articles, prominent authors, prolific journals and countries publishing on financial capability. Using bibliographic coupling, the intellectual structure of the topic is explored, along with offering a framework through content analysis.

Findings

The bibliographic coupling analysis identifies four major clusters of research themes and capability theory appeared to be the most prominent theory. The synthesis draws upon five conceptual definitions of financial capability. Based on the discussion, in this review, financial capability is defined as an individual ability to apply appropriate financial knowledge, perform desirable financial behaviors and take available financial opportunities for achieving financial well-being. A conceptual framework delineates the synthesized literature and propositions based on this framework and relevant research are proposed. Finally, directions for future research are discussed.

Originality/value

This paper is an attempt to offer a comprehensive synthesis of the scholarship on financial capability and its conceptualization. It further proposes an extensive future research agenda. The study has implications for financial services providers relating to retail bank marketing.

Details

International Journal of Bank Marketing, vol. 40 no. 7
Type: Research Article
ISSN: 0265-2323

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Article
Publication date: 18 February 2025

Jing Xiao, Ping Zeng and Lanlan Niu

Implementing a green strategy to enhance the competitiveness of enterprises is a hot topic in current research. Although most enterprises have formed a green strategy orientation…

3

Abstract

Purpose

Implementing a green strategy to enhance the competitiveness of enterprises is a hot topic in current research. Although most enterprises have formed a green strategy orientation (GSO), it has not been transformed into green competitiveness (GC). Prior studies have not thoroughly studied the effect and mechanism of GSO on GC. To fill this research gap, based on optimal distinctiveness theory, this paper discusses the mediating role of two kinds of green innovation (GI) in the GSO–GC relationship and the moderating role of big data capability (BDC).

Design/methodology/approach

This study adopts the quantitative research methods of multiple linear regression, Bootstrap and structural equation modeling (SEM). Data were collected through a questionnaire and a random sampling method was used to survey middle and senior managers and professionals in manufacturing enterprises. About 400 questionnaires were distributed, and 342 valid questionnaires were collected.

Findings

The conclusions show that GSO significantly positively affects GI and GC. Still, it turns out that only strategic green innovation (SGI) mediates the GSO–GC relationship. BDC can positively moderate the mediation effect of SGI between GSO and GC, thus supporting the moderated mediation model.

Research limitations/implications

This study used a survey questionnaire from Chinese manufacturing enterprises to collect data, but the sample size was limited. Furthermore, the mediating mechanism by which GSO affects GC requires further exploration. This study directly establishes the GSO–GC relationship based on the optimal distinctiveness theory, making an essential contribution to the literature on GSO and GC. At the same time, this paper uses GI as a bridge to connect the relationship between GSO and GC, enriching the literature on GI. In addition, we consider BDC to be a moderator, expanding the boundaries of the GSO–GC relationship.

Practical implications

This study provides new knowledge and insights for manufacturing enterprises to construct and implement green strategies to achieve GC. More importantly, managers should attach great importance to the critical role of SGI and BDC.

Originality/value

This study understands the importance of GSO, SGI and BDC to GC in theory and practice.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 8 September 2023

Mousumi Singha Mahapatra, Jing Jian Xiao, Ram Kumar Mishra and Kexin Meng

This study aims to examine the association between parental financial socialization and life satisfaction and the mediating roles of desirable financial behavior in the…

553

Abstract

Purpose

This study aims to examine the association between parental financial socialization and life satisfaction and the mediating roles of desirable financial behavior in the association between parental financial socialization and life satisfaction of college students in India. Furthermore, this research also explores the moderating effects of parents’ socioeconomic characteristics (education, income and professions) in the association between parental financial socialization and desirable financial behavior.

Design/methodology/approach

A sample of 1,161 college students was collected in India. Parental financial socialization is measured by direct parental teaching in this study. The first stage moderated mediation model is performed to examine the direct and indirect effects through financial behavior of parental financial on life satisfaction as well as the moderating role of parents’ socioeconomic characteristics.

Findings

The mediation analysis shows that parental direct teaching is positively associated with young adults’ financial behavior, which in turn contributes to their life satisfaction. Furthermore, this study also finds negative moderation effects of parental education on the association between parental direct teaching and children's financial behavior.

Originality/value

This study extends the knowledge of family financial socialization in the context of India. Moreover, it examines the mediation roles of desirable financial behavior in the association between parental direct teaching and children’s life satisfaction. Furthermore, this paper explores the potential influence of parents’ education, income and professions on children’s financial behavior and life satisfaction.

Details

Young Consumers, vol. 25 no. 1
Type: Research Article
ISSN: 1747-3616

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Article
Publication date: 10 March 2023

Fuzhong Chen, Guohai Jiang and Jing Jian Xiao

With the development of financial technology (FinTech), this paper aims to investigate the association between mobile payment use and payment satisfaction using data from the 2017…

1302

Abstract

Purpose

With the development of financial technology (FinTech), this paper aims to investigate the association between mobile payment use and payment satisfaction using data from the 2017 China Household Finance Survey (CHFS).

Design/methodology/approach

This study uses ordered probit regressions to examine the association between mobile payments and payment satisfaction because the dependent variable is ordinal. To alleviate endogeneity problems, this study uses instrument variables and Heckman's two-step estimation. Furthermore, to explore the potential mediators in this process, this study follows the three steps suggested by Baron and Kenny (1986). Finally, this study divides the whole sample into subsamples to examine whether the association between mobile payments and payment satisfaction differs in diverse groups.

Findings

The results indicate that mobile payment use is positively associated with payment satisfaction. Moreover, mediation analyses imply that mobile payment use may help increase consumers' credit availability, which eventually improves payment satisfaction. Three moderators of this association are financial literacy, expenditure level and portfolio diversification, which enhance the positive association between mobile payment use and payment satisfaction.

Originality/value

This study explores the potential mediators between mobile payment use and payment satisfaction, which is beneficial to comprehensively understanding various pathways of this process. Moreover, this study conducts heterogeneous analyses to investigate whether associations between mobile payments and payment satisfaction are moderated by various factors, which will allow policymakers to formulate policies appropriate for specific situations of diverse consumer groups.

Details

International Journal of Bank Marketing, vol. 41 no. 4
Type: Research Article
ISSN: 0265-2323

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Article
Publication date: 7 November 2024

Ting An, Jing Jian Xiao, Nilton Porto and Luiz Cruz

This study aims to examine the association between mobile payment usage and financial anxiety and explore the mediating role of financial behavior. Moreover, this research also…

102

Abstract

Purpose

This study aims to examine the association between mobile payment usage and financial anxiety and explore the mediating role of financial behavior. Moreover, this research also compares the moderating effects of financial education and financial knowledge.

Design/methodology/approach

A sample of 18,584 consumers from the 2021 National Financial Capability Study in the USA was analyzed. Structural equation modeling (SEM) was employed to explore indirect associations between mobile payment usage and financial anxiety. Two undesirable financial behaviors, overspending and overindebtedness, were used as mediators between mobile payment and financial anxiety. Moreover, multi-group analyses were conducted for two financial knowledge groups and two financial education groups to examine the heterogeneity. A robustness test is employed to ensure the reliability of the results.

Findings

The SEM results showed that the positive association between mobile payment and financial anxiety was mediated by overspending and overindebtedness in a parallel multiple mediation relationship. In addition, financial knowledge moderated the relationships between financial behaviors (overspending or overborrowing) and financial anxiety, while financial education moderated the associations between mobile payment use and overspending and between overspending and financial anxiety.

Research limitations/implications

This study is limited by its use of cross-sectional data, which restricts conclusions on causality and temporal dynamics. Additionally, the study does not account for the potential bidirectional relationship between financial anxiety and mobile payment usage, which warrants further exploration. The mediating variables examination focus mainly on overspending and overindebtedness, suggesting the need to explore other factors like budgeting and saving. Finally, the study’s findings may not generalize to other populations, highlighting the need for research in diverse cultural contexts.

Practical implications

Consumers should be cautious of increased financial anxiety linked to overspending and debt. Platforms can help by enabling spending limits, sending alerts and providing detailed expenditure analysis. Stricter controls on loans and government regulations may also be needed to curb overindebtedness. Additionally, financial knowledge does not mitigate these risks, so even knowledgeable users should be cautious. Financial education programs should address debt management alongside overspending to provide a more comprehensive understanding of financial well-being.

Originality/value

This study explored the association between mobile payment use and financial anxiety and how undesirable financial behaviors like overspending and overindebtedness mediate this process. Furthermore, multi-group analyses were employed in financial education subsamples and financial knowledge subsamples. Based on the findings, implications were discussed for individual users, government regulation and education programs of mobile payment.

Details

International Journal of Bank Marketing, vol. 43 no. 3
Type: Research Article
ISSN: 0265-2323

Keywords

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Article
Publication date: 5 November 2020

Dongsheng Yang and Minghui Xu

In recent years, with the rapid development of the Internet and e-commerce, the online retail business has grown rapidly. E-commerce platforms can track different click data to…

550

Abstract

Purpose

In recent years, with the rapid development of the Internet and e-commerce, the online retail business has grown rapidly. E-commerce platforms can track different click data to understand consumer behavior and demand preferences, so as to make better demand forecasts, and strategically share this information with upstream suppliers. When the platform charges a certain fee for the shared data, the suppliers face the question of whether to purchase demand information. This article aims to analyze the influence of price competition and advertising competition on the suppliers' decisions to purchase information and the online platform for data pricing.

Design/methodology/approach

By using static game with incomplete information, this paper explores information-sharing strategies of an online platform with two competitive brand suppliers. The authors use Nash game to analyze the suppliers' purchasing information decision and then obtain the optimal information price of the online platform with information-sharing contract.

Findings

This paper shows that demand information sharing benefits both the platform and the suppliers. Without information contracts, the online platform is willing to share demand information with at least one supplier. Especially, when the consumer's sensitivity to advertising is larger and the commission fee charged by the online platform is small, the online platforms will share information with only one supplier. Based on the game outcomes between the suppliers, two pricing strategies for information are proposed under which at least one supplier purchases information. If the consumers are less (more) sensitive to advertising competition, pricing strategy of the online platform induces both suppliers (only one supplier) to purchase information.

Originality/value

At present, most of the information-sharing articles are based on the traditional purchase and sale mode. Based on the background of e-commerce, this paper examines the online platform's information-sharing strategies, which has certain innovation. In addition, the results show that the information-sharing strategy of the online platform is affected by both the price and advertising competitiveness, which provides a new expansion and supplement for the information-sharing literature.

Details

Journal of Contemporary Marketing Science, vol. 3 no. 3
Type: Research Article
ISSN: 2516-7480

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Article
Publication date: 2 October 2019

Heping He, Yanni Liu and Zhimin Zhou

With the rapid development of social media in the past few years, some dark aspects of usage have appeared, e.g., Weibo addiction. Therefore, the purpose of this paper is to…

575

Abstract

Purpose

With the rapid development of social media in the past few years, some dark aspects of usage have appeared, e.g., Weibo addiction. Therefore, the purpose of this paper is to address the question of how Weibo keeps users hooked.

Design/methodology/approach

The study utilizes the netnography method to explore the symptoms of Weibo addiction and how it is formed.

Findings

First, some Weibo users have typical symptoms of addictive behavior, such as withdrawal, loss of control and general living problems; second, narcissism plays an important role in the process of Weibo addiction and has a stronger effect on content generation than content consumption; third, some users use Weibo as a means to alleviate anxiety, but they can then become more anxious owing to addiction; and fourth, the effect of comments has two sides – on the one hand, comments are one kind of feedback to posts, satisfying posters’ social needs, while on the other hand, a storytelling system consists of one post and its comments, upon which some Weibo users become more dependent.

Research limitations/implications

This research is only a preliminary, exploratory study. Therefore, care should be taken when interpreting these findings.

Practical implications

This study should help social media service providers and users to pay attention to the risk of social media addiction. Social media service providers should take social responsibility, design more user-oriented guidelines for marketing ethics and launch more responsible marketing activities. Users should enhance self-control and better balance social media use and offline real life.

Originality/value

Netnography has not been widely used as an addictive behavior research technique. This study is further bolstered because it has also noticed the difference of addiction mechanisms between addictive micro-bloggers and their followers.

Details

Journal of Contemporary Marketing Science, vol. 2 no. 2
Type: Research Article
ISSN: 2516-7480

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Article
Publication date: 15 November 2024

Xiawei Tan, Jing Jian Xiao, Kexin Meng and Jiuping Xu

This study examines the association between financial education and budgeting behavior among college students. Under the guidance of the extended theory of planned behavior, we…

190

Abstract

Purpose

This study examines the association between financial education and budgeting behavior among college students. Under the guidance of the extended theory of planned behavior, we use a comprehensive measure of budgeting behavior and explore mediating factors between financial education and budgeting behavior.

Design/methodology/approach

Financial education was measured by both frequency and intensity of taking courses in finance and economics in college. Data from a sample of college students across China were analyzed using structural equation modeling and serial mediation analysis to explore the mediating roles of attitudes, subjective norms, perceived control and budgeting intentions in this relationship between financial education and budgeting behavior.

Findings

Budgeting intentions alone did not mediate the relationship between financial education and budgeting behavior. However, the serial mediation involving attitudes, subjective norms and budgeting intentions was significant.

Practical implications

The findings of this study have significant implications for financial educators, universities, governments and families. Financial educators should prioritize budgeting in curricula and aim to enhance students’ budgeting attitudes and intentions. Universities should enhance their financial education offerings, while governments and families should foster supportive environments and positive norms and attitudes around budgeting.

Originality/value

This research contributes a nuanced measurement of budgeting, analyzes the link between financial education and budgeting behavior among college students and highlights the roles of various components of the theory of planned behavior. It extends the theory by identifying how financial attitudes, subjective norms and budgeting intentions mediate the relationship between financial education and budgeting behavior.

Details

International Journal of Bank Marketing, vol. 43 no. 3
Type: Research Article
ISSN: 0265-2323

Keywords

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