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The process of action learning‐based training of managers in the field staff of the UK division of the Prudential Assurance Company is described, covering its introduction, acceptance and subsequent evolution. The programme undertaken is assessed, including examples of success and failure. The role of managers as set advisers is discussed and it is established that action learning could make a significant contribution to the development of section and district managers.

INCONSPICUOUSLY tucked away near the head of the Coombe, one of the poorer sections of poor Dublin, is a treasure of the Western world—a centuries‐old library that was once the haunt of Dean Swift and others of a bygone Anglo‐Irish literary set; a library that was the proud boast of two nations but that today knows only a few tourists and even fewer scholars. This is St. Sepulchre—known more popularly as Marsh's Library. Within its red brick walls, quietly collecting dust in surroundings unchanged from the days of good Queen Anne, are the priceless literary gems of another era; manuscripts that take on an added glory in the purest 18th century interior to be found in all Ireland. The oaken benches and stained reading desks; the wide‐planked flooring and arched ceiling; the carved and lettered gables, all topped by hand painted mitres—all these have been spared the hand of the restorer and modernizer. They stand as a challenge to time, and in a remarkable state of preservation.

The purpose of the study is to examine educational history through television's portrayal of educational activity in post-apocalyptic society. The paper examines how and why television drama set after a catastrophe is in dialogue with, but rejects, both contemporary government discourse of “protect and survive”.

The paper treats television programmes as historical artefacts made during periods of heightened anxiety about nuclear and bacteriological war. This paper follows established methods for interpreting educational history by examining the representation of schooling and the discursive construction of teachers and their practices via television. This paper proceeds by tight selection of sections from two texts, examining them as documentary evidence of education in later-20th-century Britain and representations of specific types of schooling that were found in real-world Britain in the period, namely, the minor public school and educational television.

Television drama showing education during and after an apocalyptic event was a reaction to and critique of official assurances that life would continue after a large-scale catastrophe. The representations of schooling reflect the preoccupations of the writers and depict the intersection of schooling, teachers and students with contemporary anxieties in a period where global war and large-scale catastrophe were prominent fears in popular consciousness. Representations of schooling enabled a twofold critique of education. One is critique of the industrial and civil society that had called formal schooling into existence, questioning the value of what in the 1970s and 1980s was being taught in schools. The second is the subversion of the assurances contained in “disaster” education, which promised that disaster would be a temporary setback and underlying social structures and institutions would survive. This paper suggests these sources of educational history present the need to unlearn old knowledge, urge the recourse to self-teaching and question the reliance on a television to teach.

This paper endorses educational, historical and popular cultural research that has found meaning and importance in popular television as a reflection of actual educational practice. Efforts to educate a civilian population about civil defence have received some scholarly attention; however, so far, the way educational practice is portrayed in television that shows the end of the world as we know it has received limited attention. These sources yield valuable insights regarding the interaction between education, disaster and popular consciousness.

Most publications on the management of diversity in Western countries pay homage to history by referring back to the way regulatory frameworks developed to promote equal treatment and to oppose discrimination. In work on English speaking countries, particular attention has been given to the struggles waged in the USA for civil rights and for gender equality in the 1960s and their impact on the emergence of equal employment opportunity and affirmative action laws and policies. Generally, these developments are depicted as the antecedents to the emergence of diversity management in the USA. This genealogical orientation is usually designed to establish historical foundations. However, as we see it, this approach to history has promoted an impression of linear evolution. Our general aim in this chapter is to show how an historical perspective can help uncover continuities in regard to equal employment opportunity, affirmative action and diversity management policies and strategies in Australia, particularly in relation to the management of cultural diversity in Australian workplaces. Rather than seeing development in linear terms, our aim is to highlight connections and the implications of such connections. Accordingly, this chapter relates each of these policies/strategies to analogous political and legal developments that emerged concurrently, in particular such initiatives as multiculturalism, anti-discrimination laws and what became known in Australia as ‘productive diversity’ policies.

THE completion of the sixth volume of the Library World may not be a very important or remarkable occurrence in the annals of journalism, but when one considers the meagre and spasmodic support which is generally accorded to professional magazines, it may be allowable for us to indulge in a little self‐congratulation on having lived so long, on little more than the minimum encouragement usually bestowed on literary ventures connected with librarianship. For some reason, which it is very difficult to understand, librarians will not buy their own professional literature, whether offered as books or magazines. An author may reckon on a possible circle of purchasers ranging between 200 and 300 in England, and perhaps thirty in the United States, for any library book which is not more than 5/‐ or 10/‐ in price; and an editor may be certain of a constituency, perhaps, double those numbers, if his journal is not too dull and overpowering. But this is practically the limit of encouragement which anyone can expect for non‐official library publications. The Colonies, the United States, and all the European countries are collectively hardly worth counting in any estimate of possible supporters of an English literary venture in librarianship, and what is even more discouraging, only a few British libraries, and hardly any library assistants or committee‐men, ever buy professional books of any kind. In these circumstances we may be allowed a little pardonable jubilation at having survived at all under such adverse circumstances.

THE first of the Islington Public Libraries, opened on September 21st, has proved a phenomenal success, and, at the same time, has thrown an interesting light on several modern theories in librarianship. It is, as our readers know, the fust of a system of five libraries, towards the erection of which Dr. Carnegie has given £40,000. The building itself is, as many librarians had an opportunity of judging at the “private view” described in our last number, of an exceedingly well‐lighted and attractive character. The arrangement and accommodation provided present several novel features. On the ground floor, opening from the Central Hall, is the Children's Lending Library and Reading Room. This is stocked with about 3,000 volumes for lending purposes, including French and German juvenile literature, and the reading room portion has seating accommodation for about a hundred children. A representative selection of children's magazines are displayed here, and there are special study‐tables for girls and boys equipped with suitable reference collections. A feature of this room is a striking dado of pictures illustrating scenes from English history, which goes far to make the room interesting and attractive.

ALL journals move with the times if they are vital. We have always held that The Library World has been in touch with the currents of thought and practice and, as this is our jubilee number, we would stress these facts again. Fifty years ago, the pioneer public librarians of the closing nineteenth century found that they needed a means of expression and communication, and indeed of criticism, untrammelled by the necessary reticences of the official associations. That is not to say that they were not, as now, supporters of the Library Association; indeed, they were its most active members; but they realized that The Library Association Record is the property of the members. It is bound to refrain from undue praise or blame of any activity of any of those members. At least, that was the view then prevalent and we still think it is a fair one. Thence came THE LIBRARY WORLD with its open secret that the honorary Editor was James Duff Brown. It drew on a wide range of contributors, and was the voice of those who were fighting for open access, subject‐indexes, close‐classification, and the card catalogue, as well as the general liberation of libraries from indicators with all the restrictions those contraptions sustained. That echo of a dead controversy of long ago rings naturally in our jubilee hour. It was an influence from the start, and in its unbroken career almost every librarian of importance has written something for it; indeed, many young writers first saw themselves in print in it. That was and is a characteristic of our editorial effort—to furnish a forum for librarians of any age, in the belief that age needs the criticism and suggestions of youth as much as youth needs those of age. If, occasionally, an article has appeared which has betrayed the prentice hand, we have made no apology for it; there has always been something in it that repaid the publication. Generally, however, the methods which now prevail in public and other libraries, but perhaps especially in public libraries, were first expounded in our pages. Then we have writers who have written for nearly forty years in that remarkable correspondence, Letters on Our Affairs, which even today is probably the most‐read of all library writings. At least a dozen faithful correspondents have been involved in them.

SYMPATHY will be extended to our colleagues in the beautiful lands of Denmark and Norway, whose civilisation is so far in advance in all its political and social qualities of that of the invaders. Denmark has for years had a library service unequalled in Europe, in particular for its country services, and its town libraries have been administered with a liberality that becomes a country where a happy, cultured and lovable people dwell—or did so dwell until the catastrophe. Norway, too, has much the same liberality of spirit, and amongst its librarians are many who are valued personal friends of their British comrades, who have studied in our library schools and worked in our libraries. We hope they and their libraries will come through safely.

This paper aims to investigate the moderating effects of residents’ demographic attributes on the relationship between perceptions of hotels’ social responsibility (HSR) practices and overall attitude toward tourism.

Perceptions of HSR were examined via social, economic and environmental dimensions. The research model was investigated with structural equation modeling and multigroup analyses.

The findings show that residents’ perceptions of HSR had a positive impact on their attitude toward tourism and that their demographic attributes had a moderating effect on this relationship.

Although there have been many papers on stakeholders’ returns to corporate social responsibility practices implemented by hotels, residents’ returns to these practices are insufficiently investigated. Moreover, to the best of the authors’ knowledge, there is no research on the moderating effect of residents’ demographic attributes on the relationship between perceived social responsibility and overall attitude toward tourism.

本研究考察了居民的人口学特征在其对酒店社会责任实践的感知和对旅游整体态度之间关系的调节效应。

从经济、社会和环境几个维度考察了居民对酒店社会责任的感知。通过结构方程模型和多组分析检验了提出的模型。

结果显示居民对于酒店社会责任的感知对他们对旅游的态度有正向影响, 人口学因素对二者的关系有调节作用。

尽管很多研究考察了利益相关者对酒店企业社会责任实践的反应, 但较少研究关注居民对酒店社会责任实践的感知。而且, 就我们所知, 之前并未有研究考察居民的人口学特征在其对酒店社会责任实践的感知和对旅游整体态度之间关系的调节效应。

Este estudio investiga los efectos moderadores de los atributos demográficos de los residentes acerca de la relación entre las percepciones de las prácticas de responsabilidad social (HSR) de los hoteles y la actitud general hacia el turismo.

se examinaron las percepciones de HSR a través de dimensiones económicas, sociales y ambientales. El modelo propuesto se llevó acabo con modelos de ecuaciones estructurales y análisis multigrupo.

los hallazgos muestran que las percepciones de los HSR de los residentes tuvieron un impacto positivo en su actitud hacia el turismo y que sus atributos demográficos tuvieron un efecto moderador en esta relación.

aunque ha habido muchas investigaciones sobre los retornos de las partes interesadas a las prácticas de responsabilidad social corporativa implementadas por los hoteles, los retornos de los residentes a estas prácticas no se investigan suficientemente. Además, aún no hay investigaciones sobre el efecto moderador de los atributos demográficos de los residentes sobre la relación entre la responsabilidad social percibida y la actitud general hacia el turismo.

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.