In the context of multi-sided platforms (MSPs), the authors address the evaluation of search- and experience-based information and the effect on different components of user…
Abstract
Purpose
In the context of multi-sided platforms (MSPs), the authors address the evaluation of search- and experience-based information and the effect on different components of user satisfaction.
Design/methodology/approach
The instrument was developed by either modifying previous measures or developing new scales. The authors collected the sample of experienced 300 TripAdvisor users via online questionnaire survey of a customer panel. The structural equation modeling (SEM) package (AMOS) with the maximum likelihood estimation method was used to test the sample data.
Findings
Attitudes toward search-based information can foster user satisfaction with information interaction rather than user satisfaction with social interaction. Attitudes toward experience-based information can foster user satisfaction with information interaction and user satisfaction with social interaction. The motivation for information interaction is stronger than the motivation for social interaction to enhance user satisfaction with information quality.
Research limitations/implications
The distinction between search- and experience-based information provides different route messages to develop the attitude-driven framework of platform-enabled interactions.
Practical implications
The support for platform-enabled interactions to enhance the motivation for information and social interactions should be aligned with the evaluation of information quality.
Originality/value
The satisfaction-driven framework has been widely used to examine the post-adoption of information technologies (IT). In contrast, the attitude-driven framework was less examined in the literature. The authors develop a research model based on the attitude-driven framework to examine the platform-enabled interactions that can foster repeated intention.
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Ziqiang Cui, Qi Wang, Qian Xue, Wenru Fan, Lingling Zhang, Zhang Cao, Benyuan Sun, Huaxiang Wang and Wuqiang Yang
Electrical capacitance tomography (ECT) and electrical resistance tomography (ERT) are promising techniques for multiphase flow measurement due to their high speed, low cost…
Abstract
Purpose
Electrical capacitance tomography (ECT) and electrical resistance tomography (ERT) are promising techniques for multiphase flow measurement due to their high speed, low cost, non-invasive and visualization features. There are two major difficulties in image reconstruction for ECT and ERT: the “soft-field”effect, and the ill-posedness of the inverse problem, which includes two problems: under-determined problem and the solution is not stable, i.e. is very sensitive to measurement errors and noise. This paper aims to summarize and evaluate various reconstruction algorithms which have been studied and developed in the word for many years and to provide reference for further research and application.
Design/methodology/approach
In the past 10 years, various image reconstruction algorithms have been developed to deal with these problems, including in the field of industrial multi-phase flow measurement and biological medical diagnosis.
Findings
This paper reviews existing image reconstruction algorithms and the new algorithms proposed by the authors for electrical capacitance tomography and electrical resistance tomography in multi-phase flow measurement and biological medical diagnosis.
Originality/value
The authors systematically summarize and evaluate various reconstruction algorithms which have been studied and developed in the word for many years and to provide valuable reference for practical applications.
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Sanxu Yang, Baozhong Yin and Wuqiang Yang
In some developing countries, vehicles are often over‐loaded, which causes road accidents and damage to road surfaces. Currently, large measuring facilities are used to measure…
Abstract
Purpose
In some developing countries, vehicles are often over‐loaded, which causes road accidents and damage to road surfaces. Currently, large measuring facilities are used to measure the vehicle‐loading on highways. A major limitation is that they can measure vehicle‐loading at fixed locations only. This paper seeks to present an on‐vehicle loading measurement system with capacitance and acceleration transducers.
Design/methodology/approach
A description and analysis of the system are presented.
Findings
The capacitance transducers sense the variation in distance between electrodes, using the on‐vehicle leaf springs as weighing elastomers. The acceleration transducers deal with the influence of acceleration to vehicle‐loading measurement. The major advantage of this system over the existing systems is that both static and dynamic loading can be measured.
Practical implications
This system is simple and easy to install.
Originality/value
The paper shows that with this system both a driver and an inspector can check vehicle‐loading at any time and any location through radio communication, thus identifying over‐loaded vehicles on highways.
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Wentao Zhan, Minghui Jiang and Chengzhang Li
Customer-intensive services refer to the service that a provider needs to invest in customers with high patience and experience. Within a certain rate range, the slower service…
Abstract
Purpose
Customer-intensive services refer to the service that a provider needs to invest in customers with high patience and experience. Within a certain rate range, the slower service rate and the longer service time, the higher customer’s utility; however, this may cause queue congestion. And the advertising of service provider will affect the revenue. The purpose of this paper is to investigate the effects of advertising on the optimal price, service rate and the optimal revenue of such service provider at different development stages.
Design/methodology/approach
This paper investigates the service strategies of service provider based on advertising effects. The authors first divide service provider into insufficient customers or sufficient customers according to the development stage, then analyze the impact of advertising at different stages. The authors focus on the formulation of the optimal price, service rate and the optimal revenue of service provider at different stages.
Findings
This paper finds that in the insufficient customers stage, the service provider’s strategy of “small profits but quick turnover” is conducive to quickly accumulating customers. With the development of service provider, the advertising indirectly increases the revenue of service provider by maintaining popularity. The result also shows that with the development of service provider, the initiative of such service market has gradually been mastered by service provider, from “buyer market” to “seller market.”
Originality/value
The finding provides an alternative explanation for the impact of advertising on service provider’s optimal strategies; it also solves the settings of service price and rate of customer-intensive service provider at different development stages. This study is essential to create the optimal revenue and solve supply–demand conflicts (such as doctor–patient conflict) between service provider and customers.
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Ling-Yun He, Bingdong Hou and Hua Liao
Rural energy policy is a critical measure to fight the long-standing poverty issue in China. Energy poverty, per se, is one important yet too often neglected dimension of poverty…
Abstract
Purpose
Rural energy policy is a critical measure to fight the long-standing poverty issue in China. Energy poverty, per se, is one important yet too often neglected dimension of poverty, and one of the biggest challenges in rural China during the 40-year rural reform. Reducing energy poverty is one of the poverty alleviation tasks and the goals of energy transition in the rural areas. The purpose of this paper is to evaluate the status of energy poverty in China, discussing the challenges of energy poverty reduction, and then proposing the potential measures.
Design/methodology/approach
Using various data (including the authors’ survey data), this paper analyzes the volume and structure of energy use, and affordability of energy for the rural households, then examines the impacts of energy poverty on health, social and productivity, and finally discusses the infrastructure, cognitive ability, culture, income, etc., that shape the challenges to energy poverty reduction.
Findings
In addition to raising the household income, it is urgently needed to enforce the collaborations among government departments, and to improve the energy infrastructure according to local conditions, helping the residential environment cognition.
Originality/value
Energy poverty is almost a too often neglected issue in rural China. Few in existing literature comprehensively investigate this critically important social economic problem. This paper contributes to the profound understanding in energy poverty and the possible approaches to alleviate it.