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Article
Publication date: 24 November 2023

Wuhuan Xu, Zhong Yao, Dandan He and Ling Cao

Drawing on the pleasure-arousal-dominance (PAD) emotion model, the emotional states of consumers embedded in online reviews can be described through three dimensions, that is…

Abstract

Purpose

Drawing on the pleasure-arousal-dominance (PAD) emotion model, the emotional states of consumers embedded in online reviews can be described through three dimensions, that is, pleasure, arousal and dominance, rather than only the one-dimensional positive and negative polarity, as in previous studies. Therefore, this study aims to explore the effect of online review emotion on perceived review helpfulness based on these three basic emotional dimensions.

Design/methodology/approach

A lexicon-based method is developed to analyze PAD emotions of online reviews from JD.com. The zero-inflated negative binomial regression is utilized to empirically validate the study hypothesis. The authors examine the influence of pleasure, arousal, dominance, emotion diversity and emotion deviation on review helpfulness, as well as the moderating effect of product type on the relationship between all independent variables and online review helpfulness.

Findings

The study results show that the pleasure emotion impairs the helpfulness of online reviews, while the arousal and dominance emotions have a positive impact. Moreover, the authors find that compared with search products, the effects of pleasure, arousal and dominance on perceived helpfulness are strengthened for experience products. However, the emotional diversity and emotional deviation have opposite effects on the helpfulness of search products and experience products. Additionally, the results show that dominance emotion plays a more important role in the interaction effect.

Originality/value

The empirical findings confirm the applicability of PAD in the online review context and extend the existing knowledge of the influence of review emotion on helpfulness. A feasible scheme for extracting PAD variables from Chinese text is developed. The study findings also have significant implications for reviewers, merchants and platform managers of e-commerce websites.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Book part
Publication date: 25 September 2020

Yan Zhu

Friendships, an important form of people’s everyday relationships with others, have been studied by many scholars from different disciplines. However, there is limited research on…

Abstract

Friendships, an important form of people’s everyday relationships with others, have been studied by many scholars from different disciplines. However, there is limited research on friendship in the context of childhood, particularly that of Chinese rural children. This chapter presents findings from an in-depth study on Chinese children’s understandings and experiences of friendships with peers in the context of a rural primary boarding school. Data for this research were collected through an intensive five-month study, using an ethnographic approach, in a rural primary boarding school (given the pseudonym ‘Central Primary School’) in the western area of China in 2016. This chapter discusses parents’ influences on children’s selection of friends, particularly their ‘good’ friends, and their understandings of the functions of making friends in the context of rural China. It unpacks parents’ interventions on children’s friendships by discussing the moralised hierarchical relationship between children and their parents – children are expected to show obedience to parents. Then, it argues that the Confucian-collectivist values construct a relationship between a child’s individual achievement and their family’s collective good, which makes friendship not only an individual issue but also a collective one too.

Details

Bringing Children Back into the Family: Relationality, Connectedness and Home
Type: Book
ISBN: 978-1-83867-197-6

Keywords

Open Access
Article
Publication date: 8 August 2016

Wei Wang, Shoujian Zhang and Andrew Philip King

The engineering construction standards in China play an important role in protecting the safety of the construction projects. They are the basic principles that standardize the…

1558

Abstract

Purpose

The engineering construction standards in China play an important role in protecting the safety of the construction projects. They are the basic principles that standardize the construction activities and guarantee the quality of projects. However, there are many barriers that affect the adoption of the engineering construction standards. Therefore, the purpose of this paper is to investigate the barriers that challenge the adoption of the engineering construction standards in China.

Design/methodology/approach

The research reveals the barriers that affect the implementation of the engineering construction standards in China through a literature review. Then this study uses factor analysis to analyze 12 indices which we get from a questionnaire to build explanations from the results.

Findings

According to this paper, four main brands of uncorrelated variables are derived which are the main challenges in implementing the engineering construction standards in China: management barriers, policy barriers, knowledge barriers and market barriers. This paper gives a clear classification of the barriers that the enterprises face while adopting the engineering construction standards in China.

Originality/value

This paper makes a contribution to the understanding of the barriers that affect the adoption of the engineering construction standards in China.

Details

Structural Survey, vol. 34 no. 4/5
Type: Research Article
ISSN: 0263-080X

Keywords

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