Wu Fuxiang and Cai Yue
At present, China’s industrial spatial layout faces the predicament of over-agglomeration of Eastern China industries and the near disintegration of industrial structure in the…
Abstract
Purpose
At present, China’s industrial spatial layout faces the predicament of over-agglomeration of Eastern China industries and the near disintegration of industrial structure in the central and western regions. The paper aims to discuss this issue.
Design/methodology/approach
Based on the perspective of differentiated inter-regional labor mobility, this paper constructed a model framework of quadratic sub-utility quasi-linear preference utility function, and conducted model deduction and numerical simulation on causal factors of this spatial imbalance along the two dimensions of individual and regional welfare.
Findings
The study finds that in the long run, industrial spatial layout imposes a certain threshold limit on the portfolio proportion of differentiated labor. The dilemma of China’s industrial spatial layout is attributable to the deviation of the market’s optimal agglomeration from the social optimal agglomeration, and to the disfunction of Eastern China’s role as an intermediary between the global and the domestic value chain.
Originality/value
To resolve this predicament of industrial layout, the unitary welfare compensation based on fiscal transfer payment has to be switched to a more comprehensive approach giving consideration to industrial rebalancing.
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Mingming Zhao, Fuxiang Wu and Xia Xu
Complex technology not only provides potential economic benefits but also increases the difficulty of application. Whether and how upstream technological complexity affects…
Abstract
Purpose
Complex technology not only provides potential economic benefits but also increases the difficulty of application. Whether and how upstream technological complexity affects downstream manufacturers' innovation through vertical separation structure is worth discussing, but it has not been effectively discussed.
Design/methodology/approach
Through theoretical analysis and empirical testing, this article discusses the cost effect and market competition effect caused by upstream technological complexity on downstream manufacturers and further elucidates the impact of upstream technological complexity on downstream manufacturers' innovation.
Findings
Research has found that the impact of upstream technological complexity on the downstream manufacturers' innovation depends on the cost effect and market competition effect. The cost effect caused by the complexity of upstream technology inhibits the innovation of downstream manufacturers. In contrast, the market competition effect promotes the innovation of downstream manufacturers. There are differences in the cost effect and market competition effect of upstream technological complexity on different types of downstream manufacturers, so there is also significant heterogeneity in the impact of upstream technological complexity on innovation of different types of downstream manufacturers.
Originality/value
The conclusions of this article improve the understanding of the relationship between upstream technological complexity and downstream innovation and provide helpful implications for industrial chain innovation.
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Fuxiang Wang, Maowei Wu, He Ding and Lin Wang
This study investigated the relationship of strengths-based leadership with nurses’ turnover intention and the mediating roles of job crafting and work fatigue in the relationship.
Abstract
Purpose
This study investigated the relationship of strengths-based leadership with nurses’ turnover intention and the mediating roles of job crafting and work fatigue in the relationship.
Design/methodology/approach
Data comprising 318 valid participants from three hospitals in Beijing were gathered at two points in time, spaced by a two-month interval. Structural equation modeling with a bootstrapping analysis was applied to test hypotheses.
Findings
This study found that strengths-based leadership negatively relates to nurses’ turnover intention, and job crafting and work fatigue mediate the relationship of strengths-based leadership with turnover intention, respectively.
Originality/value
The findings of this study highlight the importance of strengths-based leadership in decreasing nurses’ turnover intention and reveal two potential mechanisms through which strengths-based leadership is related to nurses’ turnover intention. In order to retain nursing staff better, nurse leaders should execute more strengths-based leadership behaviors and make more efforts to promote nurses’ job crafting and to reduce nurses’ experience of work fatigue.
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Xin Feng, Xu Wang and Mengxia Qi
In the era of the digital economy, higher demands are placed on versatile talents, and the cultivation of students with innovative and entrepreneurial abilities has become an…
Abstract
Purpose
In the era of the digital economy, higher demands are placed on versatile talents, and the cultivation of students with innovative and entrepreneurial abilities has become an important issue for the further development of higher education, thus leading to extensive and in-depth research by many scholars. The study summarizes the characteristics and patterns of dual-innovation education at different stages of development, hoping to provide a systematic model for the development of dual-innovation education in China and make up for the shortcomings.
Design/methodology/approach
This paper uses Citespace software to visualize and analyze the relevant literature in CNKI and Web of Science databases from a bibliometric perspective, focusing on quantitative analysis in terms of article trends, topic clustering, keyword co-linear networks and topic time evolution, etc., to summarize and sort out the development of innovation and entrepreneurship education research at home and abroad.
Findings
The study found that the external characteristics of the literature published in the field of bi-innovation education in China and abroad are slightly different, mainly in that foreign publishers are more closely connected and have formed a more stable ecosystem. In terms of research hotspots, China is still in a critical period of reforming its curriculum and teaching model, and research on the integration of specialization and creative education is in full swing, while foreign countries focus more on the cultivation of students' entrepreneurial awareness and the enhancement of individual effectiveness. In terms of cutting-edge analysis, the main research directions in China are “creative education”, “new engineering”, “integration of industry and education” and “rural revitalization”.
Originality/value
Innovation and entrepreneurship education in China is still in its infancy, and most of the studies lack an overall overview and comparison of foreign studies. Based on the econometric analysis of domestic and foreign literature, this paper proposes a path for domestic innovation and entrepreneurship education reform that can make China's future education reform more effective.
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Pia Polsa, Wei Fuxiang, Maria Sääksjärvi and Pei Shuyuan
Several service quality studies show how cultural features may influence the way service quality is perceived. However, few studies specifically describe culture's influence on…
Abstract
Purpose
Several service quality studies show how cultural features may influence the way service quality is perceived. However, few studies specifically describe culture's influence on health service quality. Also, there are few studies that take into account patients' health service quality perceptions. This article seeks to present a first step to fill these gaps by examining patients' cultural values and their health service quality assessments.
Design/methodology/approach
The study draws on published work and applies its ideas to Chinese healthcare settings. Data consist of hospital service perceptions in the People's Republic of China (PRC), a society that is socially, economically and culturally undergoing major changes. In total, 96 patients were surveyed. Data relationships were tested using partial least square (PLS) analysis.
Findings
Findings show that Chinese patients' cultural values and their health service assessments are related and that the cultural values themselves seem to be changing. Additionally, further analyses provided interesting results pointing to which cultural values influenced service quality perceptions. The strongest service quality predictor was power distance.
Research limitations/implications
The sample is relatively small and collected from only one major hospital in China. Therefore, future research should extend the sample size and scope. Follow‐up research could also include cross‐cultural investigations of perceived health service quality to substantiate cultural influences on health service quality perceptions.
Practical implications
In line with similar research in other contexts, the study confirms that power distance has a significant relationship with service quality perceptions.
Originality/value
The study contributes to existing health service literature by offering patients' views on health service quality and by describing relationships between health service perceptions and cultural values ‐ the study's main contribution.
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Alireza Abbasi Moshaii, Majid Mohammadi Moghaddam and Vahid Dehghan Niestanak
The purpose of this paper is to introduce a new design for a finger and wrist rehabilitation robot. Furthermore, a fuzzy sliding mode controller has been designed to control the…
Abstract
Purpose
The purpose of this paper is to introduce a new design for a finger and wrist rehabilitation robot. Furthermore, a fuzzy sliding mode controller has been designed to control the system.
Design/methodology/approach
Following an introduction regarding the hand rehabilitation, this paper discusses the conceptual and detailed design of a novel wrist and finger rehabilitation robot. The robot provides the possibility of rehabilitating each phalanx individually which is very important in the finger rehabilitation process. Moreover, due to the model uncertainties, disturbances and chattering in the system, a fuzzy sliding mode controller design method is proposed for the robot.
Findings
With the novel design for moving the DOFs of the system, the rehabilitation for the wrist and all phalanges of fingers is done with only two actuators which are combined in one device. These features make the system a good choice for home rehabilitation. To control the robot, a fuzzy sliding mode controller has been designed for the system. The fuzzy controller does not affect the coefficient of the sliding mode controller and uses the overall error of the system to make a control signal. Thus, the dependence of the controller to the model decreases and the system is more robust. The stability of the system is proved by the Lyapunov theorem.
Originality/value
The paper provides a novel design of a hand rehabilitation robot and a controller which is used to compensate the effects of the uncertain parameters and chattering phenomenon.
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Masoud Karami, Mohamad Mehdi Maleki and Alan J. Dubinsky
The purpose of the study is to explore the impact of cultural values on perceptions of service encounter quality by examining the potentially mediating role of service encounter…
Abstract
Purpose
The purpose of the study is to explore the impact of cultural values on perceptions of service encounter quality by examining the potentially mediating role of service encounter expectations.
Design/methodology/approach
A questionnaire was designed to collect data from 30 cosmetic clinic patients in Tehran, Iran. Confirmatory factor analysis was used to test the convergent and discriminant validity of the scales. Moreover, path modeling and bootstrapping were implemented using Smartpls 2.0 (M3) software to analyze the collected data and to assess the research model (Figure 1).
Findings
Cultural values have a significant impact on both expectations and perceptions of service encounter quality. Moreover, findings show that expectations of service encounter quality have an impact on perceptions of service encounter quality. The mediating role of service encounter expectations was confirmed.
Research limitations/implications
There are additional issues that should be addressed about different aspects of service encounters in developing countries. Moreover, subcultures provide attractive context for service quality perception research; subcultures comprise a large consumer market having its own cultural values that future research could examine.
Practical implications
Healthcare service providers should understand the cultural values of patients that may differ by social demographic characteristics. Providing a service that enhances patient cultural values might enhance success in the plastic surgery market, because such surgery may assist one in gaining recognition and improving their relationships with others. Clinic managers should consider Iran as a developing country, with its considerable young population having modern self-oriented demands, should be a desirable market for cosmetics and beauty care products.
Originality/value
Using the concept of Schwartz’s basic human values model to assess consumers’ cultural values and its impact on service encounter quality was the study’s main contribution. Moreover, it is among few studies conducted in the cosmetic surgery industry in a developing country’s context.
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David O. Obada, Muhammad Dauda, Fatai O. Anafi, Abdulkarim S. Ahmed and Olusegun A. Ajayi
A structural and textural characterization study has been performed to investigate the adherence of zeolite-based catalyst washcoated onto honey-comb-type cordierite monoliths…
Abstract
Purpose
A structural and textural characterization study has been performed to investigate the adherence of zeolite-based catalyst washcoated onto honey-comb-type cordierite monoliths. The supports were characterized by the scanning electron microscopy/energy-dispersive X-ray spectroscopy (SEM/EDS), X-ray diffraction (XRD) and Brunauer–Emmett–Teller (BET) techniques.
Design/methodology/approach
SEM/EDS provided quantitative estimate of the washcoated monolith as the elemental composition of catalyst coating. The XRD pattern deduced that the zeolite-based catalysts were successfully mounted on the cordierite support, showing the characteristic peaks of zeolites (Zeolite Socony Mobil–5; ZSM-5) at Braggs angles of 7.88°, 8.76°, 23.04°, 23.88° and 24.36°, whereas the characteristic peak of cordierite is seen at a Braggs angle of 10.44°.
Findings
The BET results proved that a monolayer of zeolite may serve the need for surface area and porosity. This was evident in the increase of surface area of washcoated support as against the bare support. The obtained isotherms were of Type IV, illustrating the presence of mesopores. The adsorption and desorption isotherm branches coincided over the interval 0 < P/P0 < 0.50 and 0 < P/P0 < 0.45, showing N2 reversible adsorption for the two samples, respectively.
Originality/value
It was concluded that the composite materials which are ZSM-5 (Si/Al = 25) and precursors of the transition salts of copper, zinc and ceria powders were deposited on the catalyst supports, establishing the success of the coating procedure relative to the adherence of the catalyst compositions on the ceramic support.
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Yucheng Zhang, Long Zhang, Xin Zhang, Miles M. Yang, Shanshan Zhang, Shyh-Jane Li and Yu-Ying Huang
Drawing on social identification theory, this research aims to explore an important mechanism – patients’ perceived empathy from a hospital, which is defined as caring…
Abstract
Purpose
Drawing on social identification theory, this research aims to explore an important mechanism – patients’ perceived empathy from a hospital, which is defined as caring, individualized attention provided by the hospital – that explains how service quality influences patients’ loyalty to the hospital.
Design/methodology/approach
This study adopts a structural equation modelling framework to estimate the mediation relationship between service quality and patient loyalty using two studies based on hospital employees and patients.
Findings
In Study 1, hospital staff survey data showed that service quality enhanced patients’ perceived empathy from the hospital. In Study 2, the authors confirmed and extended the findings of Study 1 by using patient survey data that suggested that patients’ empathy mediated the relationship between service quality and patients’ loyalty to the hospital.
Originality/value
The results of the two studies suggested that service quality increased patients’ empathy, which in turn improved patients’ loyalty to a hospital. The results extend the customer loyalty literature by exploring the critical antecedents and mechanisms of customer loyalty in the healthcare context. The studies interpret healthcare phenomena from the service aspect of fulfilling patients’ unique needs and providing a good hospital service experience. Moreover, the authors offer an insightful approach to explaining the service quality–patient loyalty linkage in the healthcare industry. Important theoretical and managerial contributions and suggestions for future research are discussed.
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Providing high-quality service for airline companies cannot be overstated, as it directly impacts their survival and competitiveness. Hence, there is an increasing need to measure…
Abstract
Purpose
Providing high-quality service for airline companies cannot be overstated, as it directly impacts their survival and competitiveness. Hence, there is an increasing need to measure loyalty in the air transport industry. Loyal customers are highly valued as they are less price-sensitive and require minimal communication efforts. Despite this, there is limited knowledge about the factors that influence a passenger’s level of loyalty towards an airline company. Therefore, understanding the precursors of loyalty is essential. This research investigates the serial mediation effect of consumer brand identification (CBI) and perceived value on the relationship between service quality and loyalty.
Design/methodology/approach
In this research, quality is related to loyalty through value and CBI. A conclusive research design was adopted to determine whether value and CBI have a serial mediating effect on the quality-loyalty link. The research framework includes a three-path mediation model.
Findings
Based on the analysis of 406 questionnaires, the study concludes that a serial mediation effect of CBI and perceived value on the quality-loyalty relationship exists. The research results indicate that CBI has a greater influence on improving customer loyalty than perceived value.
Originality/value
This study contributes to limited research on the serial mediating effect of value and CBI in the quality-loyalty relationship. It also provides empirical evidence on the determinants of loyalty as part of the Turkish aviation industry. This study highlights the significance of CBI as a critical factor for airlines to maintain their competitiveness in the market.