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Article
Publication date: 1 June 2005

Brian Rooks

To review presentations on assembly and joining given at a seminar, “The changing face of robotics: inside and outside the factory”, organised by the UK Institution of Electrical…

1541

Abstract

Purpose

To review presentations on assembly and joining given at a seminar, “The changing face of robotics: inside and outside the factory”, organised by the UK Institution of Electrical Engineers.

Design/methodology/approach

Details are given of three presentations. The first is by Dr Phil Webb of the University of Nottingham, who described a project to develop a flexible robotic cell capable of riveting and assembling aero‐structure components, in which a new method of “simulation‐based control” evolved. In the second, Pearl Agjakwa of Nottingham University and Craig Johnson of Rolls Royce talked about shape metal deposition, a process by which layers of weld are deposited by robot to form complex aerospace components with minimal tooling and short lead times. The final presentation was by Dr Wolfgang Kölbl of Meta Vision Systems on laser vision robot guidance. Applications in automotive and a new cross vision sensor were described, the latter being applicable to hole location such as for drilling and riveting.

Findings

Robotics inside the factory is extending into new areas of assembly and fastening and is now finding applications in the aerospace industry and not just in automotive.

Originality/value

Provides a review of some new assembly‐related process developments in robotics.

Details

Assembly Automation, vol. 25 no. 2
Type: Research Article
ISSN: 0144-5154

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Article
Publication date: 1 December 1995

Wolfgang Kölbl

Looks at the new generation of MetaTorch sensor systems which cost afraction of the original sensors produced ten years ago as well as beingsmaller in size, lighter and having…

157

Abstract

Looks at the new generation of MetaTorch sensor systems which cost a fraction of the original sensors produced ten years ago as well as being smaller in size, lighter and having greater flexibility. Describes the basic principles of optical seam sensing using state of the art charge‐coupled devices [CCDs], laser diodes and a microprocessor which controls and monitors the major functions. New vision software interfaces to most industrial robots and welding machines for both normal arc‐welding and laser welding. Concludes that previously the widespread use of adaptive vision sensing has been prevented by its relatively high price; the new price structure is likely to have an impact on the use of intelligent sensing systems for many industrial applications.

Details

Industrial Robot: An International Journal, vol. 22 no. 6
Type: Research Article
ISSN: 0143-991X

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Article
Publication date: 1 June 1994

Wolfgang Kolbl

Describes the MetaTorch sensor system which uses standard componentssuch as CCD cameras, laser diodes and electronic pre‐processinghardware to determine the location of objects…

206

Abstract

Describes the MetaTorch sensor system which uses standard components such as CCD cameras, laser diodes and electronic pre‐processing hardware to determine the location of objects and features with the help of the structured light principle. Examines the sensor system’s four main parts: the sensor head, the data acquisition board, the software and the interface to the robot or handling machine controller. The initial application was as an arc welding tracking system but has expanded to a variety of feature detection or feature following tasks including gluing, seam sealing and car seat trimming.

Details

Industrial Robot: An International Journal, vol. 21 no. 3
Type: Research Article
ISSN: 0143-991X

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Article
Publication date: 1 June 2002

Anna Kochan

Outlines the factors causing the automotive industry to increase machine vision application, reviews new developments in vision technology that are targeted at expanding and…

1106

Abstract

Outlines the factors causing the automotive industry to increase machine vision application, reviews new developments in vision technology that are targeted at expanding and improving it use in the automotive industry, reports on an innovative application of vision guided robotics at DaimlerChrysler

Details

Sensor Review, vol. 22 no. 2
Type: Research Article
ISSN: 0260-2288

Keywords

Available. Open Access. Open Access
Article
Publication date: 6 October 2022

Kathrin Kölbl, Cornelia Blank, Wolfgang Schobersberger and Mike Peters

This study aims to address customer focus as an important component of total quality management (TQM) and explore the key drivers of member satisfaction in tennis clubs via a…

2079

Abstract

Purpose

This study aims to address customer focus as an important component of total quality management (TQM) and explore the key drivers of member satisfaction in tennis clubs via a novel theory-based member satisfaction index (MSI) model with high explanatory and predictive power. Furthermore, the study aims to investigate the relationship between satisfaction and behavioral intentions (willingness to stay; WTS) with consideration of the mediating effect of identification with the club.

Design/methodology/approach

This study uses variance-based partial least squares structural equation modeling (PLS-SEM) to estimate the MSI model, which was tested in a leading tennis club in Germany (n = 185).

Findings

The results reveal that club atmosphere, club facilities and the price/quality ratio of the membership fee are the most important drivers of member satisfaction in tennis clubs. Member satisfaction has a large influence on the WTS of tennis club members. Identification with the club, when included as a mediator in the model, increases the variance explained in WTS considerably.

Research limitations/implications

The small sample limits the generalizability of findings, and further research is recommended.

Practical implications

The MSI model is a useful benchmark tool for club managers who want to quantify the satisfaction and WTS of their club members. In addition, because of the integrated formative measurement models, the PLS-SEM results show which indicators can be used to positively impact satisfaction with each of the service quality dimensions, overall member satisfaction and WTS. The most important of these results are discussed in an importance-performance map analysis.

Originality/value

The MSI model is a multi-attribute index model through which members' evaluations of various dimensions of service and value are derived through multivariable linear function with each dimension weighted according to its importance in one holistic model. The model shows the strong impact of satisfaction on WTS of sports club members and reveals that findings of previous research on the relationship between fan and spectator identification and loyalty are transferable to sports club members. The MSI represents a new contribution to the literature; it was applied here to tennis clubs but is also suitable for application to other sports clubs.

Details

The TQM Journal, vol. 36 no. 5
Type: Research Article
ISSN: 1754-2731

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