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Some of the vital lessons that could have been learned from project reviews are lost by contractors because of lack of a structured framework for undertaking them. Even though the construction business environment has moved toward modernising some of its business processes, unnecessary loss of lessons still characterise the industry. This paper aims to report a study that explores the development of a structured tool for measuring the constructs of the project review process in order to ensure organisational learning.

To ascertain the significance of the project review process, a study was undertaken in Malawi. A questionnaire survey was employed to elicit data on the constructs of the project review process that was distributed to Malawian registered construction contractors. Of the 84 sampled construction contractors, 60 completed questionnaires were received.

The results suggest that size and experience play a significant role in the way that construction contractors appropriate lessons from the various constructs of project reviews. Furthermore, the enablers of project review were significantly correlated to lessons learned, shared and planned for implementation at p <0.01 for a correlation coefficient of 0.875. However, implementation plans and application of total quality management tools in conducting project reviews had by far the least mean scores.

The study forms the basis for further research; replication of this study to other parts of world could yield rich lessons for construction industry.

The constructs of project review process employed in this study can be used to design intervention frameworks for capturing lessons learned.

There is relatively low implementation of formal project risk management methods in practice, leading to the construction industry consistently suffering from poor project performance. This study aims to ascertain the extent to which current project risk management practices are used by construction contractors in one of the countries of the sub‐Saharan region – Malawi.

A management process tool with statement indicators linked to numerical scores was conceived that characterised a series of steps of project risk management process. To ascertain the degree to which project risk management processes were used, a questionnaire survey was employed. Data were elicited from registered Malawian construction contractors on the elements underlining a series of steps of project risk management process as espoused by the literature. Out of 84 sampled construction contractors, 51 completed questionnaires were received.

Apart from large‐sized and more experienced construction contractors, all the small and medium‐sized construction contractors – which constitute the largest proportion of the construction industry – were characterised by a low implementation of the various required steps for the project risk management process. The application of project risk management processes was significantly influenced by the various categories of size and experience of the surveyed construction contractors at p<0.01. Furthermore, contingence planning within the series of steps of project risk management process featured highly among the surveyed construction contractors. The majority of the variables under the series of steps of project risk management process were positively and significantly linked to progression in size and experience of construction contractors at p<0.01.

The study forms the basis for further research; replication of this study to other parts of world about how the actual implementation of the series of steps of project risk management process is undertaken could yield rich lessons for the construction industry.

The intentional move by industry towards measuring management processes as a precursor to uncovering the root causes that underlie project success or failure to provide quick feedback for remedial action is supported by an approach such as this.

The originality of this paper lies in its uniqueness for a systematic approach to quantifying the project risk management processes with the view to understanding the implementation behaviours of construction contractors in one country in the sub‐Saharan region.

Construction management research (CMR) surveys frequently use questionnaires that employ “Likert-type” items, Likert-items, and Likert scales to capture respondents ' self-reported attitudes. This Editorial builds substantially on earlier observations by Holt regarding the significance of appropriate questionnaire response scale design and, use of the relative importance index (RII) method to analyse those data such scales yield. The paper aims to discuss these issues.

Several RII models are examined by their application to a data set. Objectives include to contrast their practicality in use, compare outputs, highlight limitations of some models and discuss methods of RII data analysis, interrogation and interpretation.

Principal messages are: all components of response scales should be carefully designed; alternative RII models can produce similar results of analysis; “simple percentage” RII models may not yield “real” percentages; the minimum rating scale integer should accurately reflect its descriptor; only rating scales offering a “0” response, or an “adjusted percentage” RII model can achieve unity; and RII outputs should be interpreted cautiously.

Uncertain application of the RII has been observed within CMR literature, so implications of the Editorial will be of direct relevance to this research community (and beyond).

Aside from that cited above, no additional literature has been identified that specifically links RII usage to CMR.