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Article
Publication date: 1 February 1996

Robert T. Golembiewski

Whatever else, Organization Development and Change (henceforth, ODC) is preeminently an integrative area of concentration. Thus, ODC encompasses a broad range of arts and…

38

Abstract

Whatever else, Organization Development and Change (henceforth, ODC) is preeminently an integrative area of concentration. Thus, ODC encompasses a broad range of arts and sciences; it blends values, as well as empirical research and theory in applications; and those applications in diverse settings include the cross‐national and the cross‐cultural.

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The International Journal of Organizational Analysis, vol. 4 no. 2
Type: Research Article
ISSN: 1055-3185

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Article
Publication date: 1 February 1996

Achilles Armenakis, William Fredenberger, William Giles, Linda Cherones, Hubert Feild and William Holley

Symbols can effectively serve as triggers for cognitive and behavioral change. However, little is known about the use of symbolism in organizational change efforts. Therefore…

241

Abstract

Symbols can effectively serve as triggers for cognitive and behavioral change. However, little is known about the use of symbolism in organizational change efforts. Therefore, this study, utilizing a national survey of turnaround change agents (TCAs), investigated their use of verbal, enacted, and material symbols during business turnarounds. Conclusions are drawn concerning the metaphors used to describe the context of the business turnaround and TCAs' usage and rated effectiveness of symbols. It is suggested that multiple symbolism practices should be included in organizational diagnoses.

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The International Journal of Organizational Analysis, vol. 4 no. 2
Type: Research Article
ISSN: 1055-3185

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Article
Publication date: 1 November 1997

John E. Oliver and William B. Fredenberger

Provides advice for human resource managers gathered from a panel of 24 turnaround managers. A turnaround is a situation in which a company has experienced a period of declining…

1219

Abstract

Provides advice for human resource managers gathered from a panel of 24 turnaround managers. A turnaround is a situation in which a company has experienced a period of declining profits, high costs and/or inability to meet its financial obligations. Turnaround managers specialize in the turnaround of firms in financial decline. Presents the stages of a turnaround, human resource problems encountered in each stage, actions taken to correct the problems and advice for human resource managers.

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Career Development International, vol. 2 no. 6
Type: Research Article
ISSN: 1362-0436

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Article
Publication date: 1 September 1996

William B. Fredenberger, Leisa L. Marshall and Frederick A. Ware

Examines how an iterative continuous improvement process was successfully implemented to change admissions, retention, and career guidance processes in an AACSB‐accredited school…

1841

Abstract

Examines how an iterative continuous improvement process was successfully implemented to change admissions, retention, and career guidance processes in an AACSB‐accredited school of business housed in a medium‐sized (8,500 students) state university in the south‐eastern USA. The continuous improvement process consistently produced regularly revised and prioritized student relations improvement goals, initiated programmes to satisfy their concerns, became a model for improving other processes concerning curriculum, instruction, and strategic planning, facilitated and expedited faculty participation and provided documentation necessary for AACSB reviews.

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Benchmarking for Quality Management & Technology, vol. 3 no. 3
Type: Research Article
ISSN: 1351-3036

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Publication date: 18 February 2013

Emel Esen

Purpose – In business environment, corporate social responsibility (CSR) is becoming increasingly an important issue for every stakeholder. Organizations are being reputable…

Abstract

Purpose – In business environment, corporate social responsibility (CSR) is becoming increasingly an important issue for every stakeholder. Organizations are being reputable through CSR activities. The aim of this chapter is to examine the relationship between CSR and corporate reputation, and determine the role of CSR activities in corporate reputation building process.Design/methodology/approach – An extensive literature research is conducted in order to develop the theoretical framework that supports the positive role of CSR activities on corporate reputation.Findings – As CSR activities affect the consequences that have a positive impact on corporate reputation, findings show that CSR enables firms to improve reputation with a broad range of stakeholders including employees (internal customers), customers (external customers), suppliers, competitors, bankers, and investors.Research limitations/Implications – However this research is a theoretical study, for further studies an empirical research model may be developed for investigating the relationship between CSR and corporate reputation. These dimensions should be measured and the hypothesis about the positive relationship between CSR and corporate reputation may be statistically tested.Practical implications – This theoretical study may be useful for the board of directors and managers since they should become aware of the importance of one of the growing areas of corporate reputation and CSR. They are also increasingly being encouraged to engage CSR activities into their organization's vision, identity, brand, and reputation. Based on societal expectations of stakeholders, organizations should develop and improve their CSR programs and reflect these developments to their reputation mechanisms.Originality/Value of the paper – This study is valuable to understand the corporate reputation practices that enhance and demonstrate the value of reputable organizations. It is also attractive to compare other dimensions of corporate reputation such as emotional appeal, workplace environment, and corporate reputation with CSR.

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International Business, Sustainability and Corporate Social Responsibility
Type: Book
ISBN: 978-1-78190-625-5

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Global Aspects of Reputation and Strategic Management
Type: Book
ISBN: 978-1-78754-314-0

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Article
Publication date: 1 March 2001

Leo Yat Ming Sin and Suk‐ching Ho

Looks at consumer research in Greater China including Mainland China, Hong Kong and Taiwan. Maps out the contributions within this area and guides future research. Examines the…

1747

Abstract

Looks at consumer research in Greater China including Mainland China, Hong Kong and Taiwan. Maps out the contributions within this area and guides future research. Examines the state of the art over the 1979‐97 period, with particular emphasis on the topics that have been researched, the extent of the theory development in the field and the methodologies used in conducting research. Uses content analysis to review 75 relevant articles. Suggests that, while a considerable breadth of topics have been researched, there remains much to be done, there is further room for theoretical development in Chinese consumer behaviour studies; and the methodologies used need improvement and further refinement.

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Asia Pacific Journal of Marketing and Logistics, vol. 13 no. 1
Type: Research Article
ISSN: 1355-5855

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Article
Publication date: 28 June 2022

Anggia Sari Lubis, Prihatin Lumbanraja, Yeni Absah and Amlys Syahputra Silalahi

The purpose of this paper is to analyze the influence of factors that affect human resource competency (HRC) 4.0, employee readiness for transformational change as well as…

942

Abstract

Purpose

The purpose of this paper is to analyze the influence of factors that affect human resource competency (HRC) 4.0, employee readiness for transformational change as well as analyzing the mediating and moderating factors that influence the relationship of factors such as soft skills training and individual characteristics on employee readiness for transformational change and HRC 4.0.

Design/methodology/approach

This research is a quantitative research with descriptive statistics. The analytical tool used is a structural equation model of partial least squares (PLS). This research was conducted at five Bank Indonesia Offices in Aceh and North Sumatra Provinces. Using a proportional random sampling technique, 200 respondents of employees were selected.

Findings

The results of this study are as follows: (1) both soft skill training and individual characteristics have a significant effect on HRC 4.0; (2) HRC 4.0, soft skill training and individual characteristic have a significant on employee readiness for transformational change; (3) soft skill training has significant effect on employee readiness for transformational change through HRC 4.0; (4) individual characteristic has a significant effect on employee readiness for transformational change through HRC 4.0; (5) the effect of HRC 4.0 on employee readiness for transformational change moderates by transformational leadership; (6) the effect of HRC 4.0 on employee readiness for transformational change moderates by employee commitment to change.

Originality/value

This research contains valuable novelty, which is a new concept of HRC 4.0 that is linked to soft skill training and individual characteristics variables, and employee readiness for transformational change. Furthermore, transformational leadership and employee commitment variables have significant effect in moderating the influence off HRC 4.0 on employee readiness for transformational change.

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Journal of Organizational Change Management, vol. 35 no. 4/5
Type: Research Article
ISSN: 0953-4814

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Article
Publication date: 1 June 2003

R. Dattakumar and R. Jagadeesh

Benchmarking is recognised as an essential tool for continuous improvement of quality. A large number of publications by various authors reflect the interest in this technique…

20802

Abstract

Benchmarking is recognised as an essential tool for continuous improvement of quality. A large number of publications by various authors reflect the interest in this technique. Reviews of literature on benchmarking have been done in the past by a few authors. However, considering the contributions in the recent times, a more comprehensive review is attempted here. In this paper, the authors have reviewed benchmarking literature in a way that would help researchers, academicians and practitioners to take a closer look at the growth, development and applicability of this technique. The authors have examined various papers and have proposed a different scheme of classification. In addition, certain gaps that would provide hints for further research in benchmarking have been identified.

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Benchmarking: An International Journal, vol. 10 no. 3
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 1 February 2016

Denni Arli, Helene Cherrier and Fandy Tjiptono

The purpose of this paper is: to explore the impact of religiousness (i.e. intrinsic religiousness, extrinsic religiousness) on purchase intention of luxury brands, affective…

2141

Abstract

Purpose

The purpose of this paper is: to explore the impact of religiousness (i.e. intrinsic religiousness, extrinsic religiousness) on purchase intention of luxury brands, affective attitude, and self-presentation; and, to explore the mediating effect of affective and self-presentation attitudes towards luxury brand purchase intention.

Design/methodology/approach

Data were derived using convenience sampling at three large universities (i.e. one public and two private universities) in Yogyakarta, Indonesia. Researchers hand-delivered approximately 600 questionnaires to students in classrooms and public spaces (e.g. canteens and lounge rooms) of the universities. However, of the 525 questionnaires returned, only 491 were usable thereby offering an overall response rate of 81 per cent.

Findings

The study found that intrinsic religiousness was related positively to affective attitudes towards luxury brands while extrinsic religiousness was positively related to self-presentation attitudes. Affective attitude and self-presentation were positively related to consumer intention to purchase luxury brands.

Practical implications

The result of the present study shows that religious consumers are not necessarily anti materialism and often opt for luxury brands over purely utilitarian possession. This finding has important implications. First, it may create future ethical problems as materialism has been found to correlate with unethical behaviours such as the purchase of counterfeits. Second, materialism has been linked to insecurity. When religious consumers view worldly possessions as symbols of achievement or success, sources of happiness, and representations of luxury, they may use possessions rather than religious text to hinder insecurity and shape the self.

Originality/value

This is one of the few studies exploring the impact of religiousness on luxury brands possession in Indonesia, a country with the largest Muslim population in the world and home to a highly religious society.

Details

Marketing Intelligence & Planning, vol. 34 no. 1
Type: Research Article
ISSN: 0263-4503

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