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The purpose of this paper is to examine travellers' experiences with public houses in Colonial Victoria, to determine how the hospitality industry in the colony was transformed from primitive hospitality provision to sophisticated, well managed hotels in a relatively short time.

The article reviews public records, newspapers of the period, eye‐witness accounts and key texts to chart the development of the hospitality industry in Colonial Victoria and to demonstrate how primitive inns became modern hotels within the space of three decades.

This paper highlights how the discovery of gold in 1851 prompted an unprecedented influx of travellers whose expectations of hospitality provision led to the transformation of existing hostelries from crude and primitive inns to modern, sophisticated hotels.

The research is confined to Colonial Victoria and therefore, not necessarily a reflection of the colonies in general or general trends in hospitality provision at that time.

Tracing the roots of hospitality provision and the traditions of hospitality management can provide a greater understanding of modern hospitality practice. As O'Gorman argues “[…] with historical literature contributing to informing industry practices today and tomorrow: awareness of the past always helps to guide the future”.

This paper adds to the body of knowledge in relation to the roots and evolution of commercial hospitality.

ONE GROWS UP, so to speak, with the jargon of the profession: soon there is nothing odd in describing a morning‐and‐evening turn of duty by the phrase, ‘I'm split today’. (‘Horizontally or vertically?’ my family used to inquire.) It needs no highly original thought to deduce that librarians abroad have their shop‐talk too, and no doubt all sensible exchange candidates go primed with the word ‘overdue’ in the language of their choice. It was not so with me. I could count and sing and tell the story of the Three Bears in Norwegian, but I could not, with any hope of being understood, say to a borrower, ‘Sorry, it's out’.

Kim Cameron and Robert Quinn are two widely admired world class scholars at the University of Michigan’s Ross School of Business. The purpose of this paper is to explore their personal views about positive leadership and added values over the traditional approach to organizations and leadership.

This interview was designed to obtain personal insights to positive leadership from world renowned leadership scholars.

Most people do have something to give that is worthwhile, when they address the question of positive leadership over traditional leadership. The moment we orient people to their highest purpose, there is an incentive for them to close their integrity gap.

Obtaining personal insights from lifelong scholars of leadership by means of personal interviews is paramount in the professional field of leadership.