Wike Agustin Prima Dania, Ke Xing and Yousef Amer
This paper aims to evaluate the collaboration quality performance of sugar company Z and its stakeholders (farmers and distributors) by considering the sustainability aspects…
Abstract
Purpose
This paper aims to evaluate the collaboration quality performance of sugar company Z and its stakeholders (farmers and distributors) by considering the sustainability aspects. This assessment shall be able to integrate qualitative and quantitative factors in the model, which is critical in sugar supply chains involving multi-stakeholders.
Design/methodology/approach
Integration of quality function deployment (QFD), the fuzzy analytical network process (FANP) and the data envelopment analysis (DEA) is administered to assess the efficiency score of each stakeholder involved. The evaluation encompasses collaboration behaviour factors since the input of collaboration activities will result in sustainability aspects such as revenue, green house gas (GHG) emissions and social impact. The analysis has been conducted in two scenarios, those are the basic scenario by utilising original data and the extended scenario by using projection data.
Findings
The result clarifies that the most influential behaviour factor in the collaboration activities is commitment (0.116), while the least important behaviour factors are power (0.008) and adaptation (0.008). Furthermore, by using the extended scenario, the overall efficiency for each benchmarking is higher compared to the condition before the improvement (basic scenario).
Research limitations/implications
The result of this study is only relevant to the particular sugar supply chain and involving limited sustainability variables. Therefore, in a further study, more variables such as technical and financial aspects could be explored further in the assessment process.
Practical implications
The result of this study is available for each stakeholder and can be fundamental for the constant improvement in sustainable supply chain (SSC) practices. It shows that an improvement of one stakeholder will positively impact the entire system.
Social implications
Smallholders and sugarcane farmers will recognise the significance of collaboration behaviour. Thus, they can enhance their mutual benefits by using the existing resources.
Originality/value
This paper arranges for a practical contribution by implementing advanced assessment methods in the sugar supply chain by taking into account the economic, environmental and social aspects. This comprehensive assessment process in the sugar supply chain is the novelty of this paper.
Details
Keywords
Wike Agustin Prima Dania, Ke Xing and Yousef Amer
The purpose of this paper is to propose an instrument to evaluate the collaboration quality of sustainable supply chains by considering collaboration behaviour and sustainability…
Abstract
Purpose
The purpose of this paper is to propose an instrument to evaluate the collaboration quality of sustainable supply chains by considering collaboration behaviour and sustainability factors.
Design/methodology/approach
The proposed model integrates Quality Function Deployment (QFD), Fuzzy Analytical Network Process (FANP) and Data Envelopment Analysis (DEA) to assess the efficiency score of each stakeholder involved. A case of a sugar company in Indonesia was analysed as the illustration of the application of the model.
Findings
The integrated QFD-FANP-DEA method enables to incorporate collaboration behaviour and sustainability factors in a single assessment model. The results of the case study showed the benchmarking results associated with the performance variance of stakeholders and the number of samples.
Research limitations/implications
Future research could consider other DEA approaches, extend the research by simulating a different number of scenarios and evaluating the improvement/deterioration, and expand the scope of collaboration.
Practical implications
Each stakeholder will be able to obtain the collaboration assessment results, and the improvements suggested by the model.
Social implications
Smallholders and farmers will be able to increase their benefits by using the existing resources.
Originality/value
This paper provides a methodological contribution by introducing new collaboration quality assessment methods that can accommodate any variance in multi-stakeholders, involve qualitative and quantitative measurements, and benefit all stakeholders.